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management gurus

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management gurus

  1. 1. A PRESENTATION ON THE GURUS OF TOTAL QUALITY MANAGEMENT AKASH MOHAN 10-114
  2. 2. PARETO PRINCIPLE • 80–20 rule • Law of the vital few • 80-20 rule is roughly followed by a power law distribution (also known as a Pareto distribution)
  3. 3. • This chart was showed the distribution of global income to be very uneven, with the richest 20% of the world's population controlling 82.7% of the world's income. Distribution of world GDP, 1989[8] Quintile of population Income Richest 20% 82.70% Second 20% 11.75% Third 20% 2.30% Fourth 20% 1.85% Poorest 20% 1.40% PARETO’S PRINCIPLE APPLIED IN ECONOMICS
  4. 4. WALTER A.SHEWHART • The Grandfather of Total Quality Management • Control chart theory • PDSA cycle- Plan, Do, Study and Act.
  5. 5. WILLIAM EDWARDS DEMING • PDCA- Plan-Do-Check-Act • Importance of quality in Japan • Deming’s 14 points primarily to improve • Quality • Productivity • Competitive position
  6. 6. KAORU ISHIKAWA • User Friendly Quality Control • Fishbone Cause and Effect Diagram - Ishikawa diagram • Implementation of Quality Circles • Emphasised the Internal customer • Shared Vision
  7. 7. FISHBONE DIAGRAM
  8. 8. GENICHI TAGUCHI • Taguchi methods • Loss function concept which incorporates- • Cost • Target • Variation
  9. 9. CONCLUSION • Their contributions • Distinct methodology • Their immense impact on Total Quality Management

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