communication CommunicationVerbal Non- VerbalSpeech Writing
Verbal communicationAn act of expressing your thoughts with words.Examples - speeches, face-to-face discussions, telephoneconversations, voicemail, television, radio, recordedbooks and seminars, videos.Challenges - Misunderstandings can arise because of: • Poor word choice, • Differing perspectives • Subjective opinions regarding acceptable language may result in breakdowns in communication.
EFFECTIVENESS OF VERBAL COMMUNICATION Informs. Clarifies Corrects Feedback Power Of Influence
introduction Nonverbal communication is process ofcommunication through sending and receivingwordless messages. Non verbal commmunication can be used for threepurposes: 1) Greetings 2) Specific Communication 3) Involuntary Nonverbal Communication
DIFFERENT FORMS OF COMMUNICATION11 Facial Expressions2 Eye Contact3 Gestures4 Posture and Body Orientation5 Proximity6 Paralinguistics
CONCLUSION The words we speak actually account for less than 10% of the message that we convey The person you are speaking tois more likely to believe themessage your body iscommunicating For example: communication of an Infant