We all know that "knowledge is power", but how hard do we actually strive for transparency in our own IT environments? Join us to find out which questions are critical to consider if you are optimizing your infrastructure around IBM Notes, Domino, Traveler and Connections. We will introduce you to the benefits of seeing your infrastructure as a whole, compared to looking at data in each system's isolated silo. Find out how to uncover optimization potential in critical areas such as security, performance and system health. In the course of this session you will also gain detailed insight into three real-world issues and resolution steps from actual customer situations in the areas of security, mobile computing and social collaboration.