Supervisor Training

1,441 views

Published on

Designed for training new supervisors on the basic functions of their job.

Published in: Business, Education

Supervisor Training

  1. 1. People make us who we are…. … we make people who they are.
  2. 2. <ul><li>Set clear expectations </li></ul><ul><li>Follow up on expectations </li></ul><ul><li>Recognize </li></ul><ul><li>Manage Performance </li></ul><ul><li>Develop and Grow </li></ul>
  3. 3. Set clear expectations <ul><li>Make managers’ goals your goals </li></ul><ul><li>Communicate goals clearly to your team </li></ul><ul><li>Understand the purpose – the “why” and relay that to your team </li></ul><ul><li>Establish quality routines to help with time management </li></ul><ul><li>To do lists </li></ul>
  4. 4. Follow up on expectations <ul><li>Timely </li></ul><ul><li>Consistent </li></ul><ul><li>Have a back up plan in mind </li></ul><ul><li>Seek to understand </li></ul><ul><li>Work with team for universal improvements </li></ul>
  5. 5. Recognize <ul><li>Verbal recognition </li></ul><ul><li>Immediate feedback </li></ul><ul><li>Email or snail mail message </li></ul><ul><li>Group recognition </li></ul><ul><li>Invest time in their development </li></ul>
  6. 6. Manage performance <ul><li>Document conversations </li></ul><ul><li>Hold team accountable to standards and direction given </li></ul><ul><li>Use to do list as documentation </li></ul><ul><li>Use PDP as resource to build their productivity </li></ul><ul><li>Coaching process </li></ul>
  7. 7. Develop and Grow <ul><li>PDP form for development resource </li></ul><ul><li>Quality investment in team </li></ul><ul><li>Delegate new assignments </li></ul><ul><li>Challenge those that are ready </li></ul><ul><li>Let them make you look good </li></ul>

×