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V way call


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V way call

  1. 1. Patented Technology generates new revenues from controlled three way calls. More Control and More Commissions from Patented Collect Call Technology
  2. 2. Introduction
  3. 3. Why do inmate 3-way calls matter to you?
  4. 4. Two reasons: 1.Public Safety; and 2.Lost Commissions.
  5. 5. Public Safety
  6. 6. How often does inmate phone abuse result in a new criminal case being filed?
  7. 7. Many are called, few are referred. The Texas Information Systems Division monitored 37,528 offender telephone calls in 2012. No new criminal cases were reported being filed or prosecuted. (TDCJ 2012 Annual Report, p.17) The Office of the Inspector General (OIG) surveyed 50 federal prisons on "inmate telephone abuse" in 1996 and found that the Bureau of Prisons referred only 4 calls to the FBI for investigation out of the roughly 200,000 calls made daily. That is 4 out of 73 million calls made in a year. No mention was made if any of the 4 calls resulted in a conviction. Also, none of the calls in either the Texas or Federal examples were said to involve a 3-way, or
  8. 8. Lost Commissions Most Inmate telephone service providers pay a commission to each Department of Corrections it serves. A "commission" is a percentage of the amount charged for processing inmate phone calls. For most prisons this amounts to millions of dollars a year. For example, as of August 5, 2012 Century Link paid the Texas Department of Criminal Justice $5,893,470 on a commission rate of 40%. Since fiscal year ended on 8-31-12, the total may have reached 6 million dollars in commissions.
  9. 9. What is the market demand for a Controlled 3-way Call?
  10. 10. V-Call uses detected 3-way call attempts as a proxy to estimate the demand for a Controlled 3-Way Call.
  11. 11. An estimated 7 million 3-way calls were attempted in 2009. (Based on a 09-24-10 Securus Technologies press release and BOJ statistics for 2009)
  12. 12. How does an inmate telephone service provider determine if an attempted forwarded call is being made?
  13. 13. Inmate telephone service providers monitor inmate phone calls for any pause in the call (e.g. 2 seconds). When a pause is detected an "exception" (e.g. an "attempted forwarded call") is recorded in a "call detail record" (CDR). The provider may allow the call to continue, or may drop the call.
  14. 14. How are suspected forwarded, or 3-way calls, handled?
  15. 15. Facts & Inferences
  16. 16. 7 million estimate is too high. The only way to verify that a 3-way Call was actually attempted is to have staff listen to the conversation where the exception was recorded. Since many innocent things will register as an exception (e.g. weak battery, passing siren, baby crying), and it would take numerous staff hours to do it (cost), it is not regularly done. Since a number of the detected exceptions were likely false, the 7 million attempted forwarded call estimate is too high.
  17. 17. 7 million is too low. All inmate telephone service providers will admit that they cannot detect every 3-way call attempt. Consumer digital technology (e.g. iPhone, VOIP) is too seamless to detect all 3way call attempts, and so disallowed calls are missed. Since the 7 million estimate is based only on detected calls, the estimate is too low. Further, because the trend is digital, it will become more difficult in the future to detect inmate 3-way calls.
  18. 18. All of the detected "exceptions", whether or not actual attempts, as well as any additional missed calls, occurred in a universe where all forwarded and 3-way calls are not allowed. Therefore, when Controlled 3-Way Calling is permitted, all of the call numbers will move strongly higher, including projected commissions.
  19. 19. So what does this mean?
  20. 20. Prisons are losing millions of dollars in commissions each year by disallowing all 3-way calls. They are losing money when: 1. An inmate would be allowed to add the 3rd Party to his PAN (personal allowed number list); 2. The 3rd Party would like to speak to the inmate; and 3. Someone else is willing to pay for the inmate to speak to the 3rd Party.
  21. 21. What is V-Call's Unique Value Proposition?
  22. 22. V-Call is the only company that has the technology to: 1. Control what 3rd Party is added to an inmate's collect call; and 2. Generate new collect call commissions from a Controlled 3 Way Call.
  23. 23. How does V-Call's technology do this?
  24. 24. Get more commissions per time segment. Like taking a bite from an Oreo Double Stuff cookie vs. a regular Oreo, your inmate telephone service provider may charge an additional connection fee and per minute fee during an ongoing call.
  25. 25. Is it Technically Feasible?
  26. 26. YES!
  27. 27. 1. The USPTO issued two patents for the technology . 2. A top tier inmate telephone service provider made an offer to buy the then issued patent and pending patent; and 3. A Product Specialist from a different top tier inmate phone service provider said it would be "easy" to implement V-Call's technology (i.e. Reconfigure the dial prompts to have the caller engage in the new dial pattern).
  28. 28. Does V-Call's technology support your Department's Mission?
  29. 29. V-Call's technology supports the promotion of positive change in prisoner behavior and reintegrating offenders into society by helping prisoners stay in touch with their families. It is well known that having a strong family relationship helps motivate inmates to become better persons and reform their lives.
  30. 30. Public Safety: V-Call will reduce Contraband Cell Phone demand. Prisons are full of poor people. Many of their families are likewise poor. Contraband cell phones provide a means to contact family members who cannot accept a collect call. When contraband cell phones are used no record is created or commission is earned. V-call's Controlled 3-Way Call provides inmates a controlled means to speak to such a person (when the party who accepts the inmate's collect call agrees to pay for it) while your inmate telephone service provider controls each call made, creates a CDR, and generates a commission for your prison.
  31. 31. Public Safety: V-Call as an investigative tool. V-Call can be used as an investigative tool to map prisoner connections. Allowing a controlled 3-way call will create a true call detail record (vs. undetected relayed calls that hide the identity of called parties) to show the connections between the inmate and parties outside the prison.
  32. 32. Conclusion V-Call's Technology will benefit your Department in the following ways: 1.V-Call will safely earn substantial new revenues for you Department; 2.V-Call will reduce the demand for contraband cell phones; 3.V-Call supports public safety by offering a new investigative mapping tool, and promotes positive change in prisoner behavior and reintegrating offenders into society.
  33. 33. Thank You.