Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Pooja kiran

195 views

Published on

Resume

Published in: Entertainment & Humor

Pooja kiran

  1. 1. POOJA KIRAN OBJECTIVE; To be dedicated, efficient and work hard towards completion of every task. Enhance work skills to achieve personal growth and contribute to the growth of the company. ACADEMIC QUALIFICATION Course Institution Result B.A in Engish M.G.U First Cass Hotel management (AHLA) Presidency College of Hotel Management First class Pre university (12th std) Cathedral Composite College Second class High school & Secondary Education Ryan International First class AREA OF INTEREST Public Relations /Front office / Sales and Marketing/
  2. 2. Corporate Sales/ Retail Sales Work Experience • Trained in the front office department at Hotel Royal Orchid • Trained in the housekeeping department at Hotel Royal Orchid • VIBES ENTERTAINMENT PVT LTD Bangalore Worked for Vibes and handled the events listed below for six months. (An outdoor event (Andaman and Nicobar Island) for Bosch and handled operations. Toyota Annual Meet at Taj Residency and Lalit Ashok as operations Analyst. ) • EXPO INDIA Bangalore Worked with Expo India (Times Exhibitions) as Sales and Marketing Executive and handled leading exhibitions for one year six months. • INNOVATIVE FILM CITY Bangalore Worked with I.F.C as Sales Executive and handled Corporate Sales for one year.
  3. 3. • MONTBLANC (2010 to Present) Bangalore Currently Working with Highly Esteemed Luxury Brand Montblanc as Senior Sales Associate at both the exclusive boutiques (UB City and Leela Palace) . Job Description:- Handling Operations, Customer Relations , Sales & Marketing , Responsible for all service related issues. Events and Overall Boutique Operations. Detailed K.R.A • Greet customers and ascertain what each customer wants or needs. • Describe merchandise and explain use, operation, and care of merchandise to customers. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. • Compute sales prices, total purchases and receive and process cash or credit payment. • Answer questions regarding the store and its merchandise. • Prepare sales slips or sales contracts. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Maintain records related to sales. • Demonstrate use or operation of merchandise. • Place special orders or call other stores to find desired items. • Prepare merchandise for purchase or rental. • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. • Inventory stock and requisition new stock.
  4. 4. • Arrange and display merchandise to promote sales. • Clean shelves, counters, and tables. • Help customers try on or fit merchandise. • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. • Estimate and quote trade-in allowances. • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. • Estimate quantity and cost of merchandise required, such as paint or floor covering. • Bag or package purchases, and wrap gifts. • Estimate cost of repair or alteration of merchandise. • Attended Service training to understand the craftsmanship and heritage of the MB Products, also to handle boutique related service . • Selected based on performance to attend Watch advance training to understand the watch word , optimize watch sales Recognizing type and potential Walk-ins to convert them into Regular Clients .. • Selected based on performance to attend Watch Expert Training focusing on Market Competition, Sales, SIHH, Understanding the Complications of watch Functions. Knowledge on existing and upcoming watch brand . • Also had an opportunity to be a part of a 4 day private sale for the brand conducted in Delhi for top notch , Loyal and Regular Clients. Louis Vuitton 2015 - present Job Description:- Handling Operations, Customer Relations , Sales & Marketing , Responsible for all service related issues. Events and Overall Boutique Operations. Detailed K.R.A
  5. 5. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintain records related to sales. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items. Prepare merchandise for purchase or rental. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Arrange and display merchandise to promote sales. Clean shelves, counters, and tables. Help customers try on or fit merchandise. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Estimate and quote trade-in allowances. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Estimate quantity and cost of merchandise required, such as paint or floor covering. Bag or package purchases, and wrap gifts. Estimate cost of repair or alteration of merchandise. • To actively contribute and share inputs for upcoming events and organise the event flow.
  6. 6. Extra Curricular Activities: • Attended workshop on Cigars-HABANOS Cuban cigar at Hotel Royal Orchid Central • Attended a workshop on Wine tasting conducted by United Breweries ( UB ) • Active participation in all the extra curricular activities especially Debates ,elocution and extempore • Represented the school at the zonal level in sports like Basket ball. Throw ball and Ball badminton. • Active participation in the Inter collegiate Cultural fest. • Active participation in the Inter collegiate sports fest. Key Skills & Abilities: • Effective Communication & Presentation skills • Leadership skills & Team spirit • Basic Technical and Computer skills (MS-Office applications –Word, PowerPoint, Excel). • Creative and Original Thinking. • Open to learning. • Honesty, Sincerity and Punctuality. Personal skills / Hobbies: Theatre, Sports, Music, Painting, Nature, Dancing Personal Traits: • Love Socializing and Traveling. • Innovative • Leadership potential
  7. 7. Personal details: Date of Birth : 26/Feb/1988 Languages known : English, Hindi, Kannada, Tulu Address : P-21, Sector-13, G-5 road Jeevan Bhima Nagar Bangalore - 560075 Contact number : 9686554627 9844086961

×