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AIPMM Webinar Series
High Impact Product Management:
Leveraging the Neuroscience & Social
Secrets of Confidence
Alyssa Dver – American Confidence Institute
Our Speakers
The Neuroscience & Social Secrets of Confidence
©2017 American Confidence Institute
Why Product Management?
 Technically conversant
 All around interested
 Control GEEK
 Leadership path
ꙭNot being THE expert
ꙭInfluencing smart people
ꙭStraddling both sides
ꙭMaintaining well being
Tonight’s Objectives
©2017 American Confidence Institute
LEARN:
• What is (and is not) confidence
• How confidence looks, acts and impacts
• How to influence other people’s confidence
• How the brain processes confidence
DO:
• Assess your confidence using the 8 Key Confidence
Indicators
• Build Personal Confidence Dashboard & Plan
GET:
• Sustainable control of your confidence
• Confidence Kickers
©2017 American Confidence Institute
What can be done? Manage Yourself First
Influential people
consistently model
confidence.
Fake it till you make it
doesn’t work.
You can control only what
you can control.
©2017 American Confidence Institute
PROFOUND FLOW
©2017 American Confidence Institute
©2015 American Confidence Institute
CONDITION CONFIDENCEPHYSICAL MENTAL EMOTIONAL
©2017 American Confidence Institute
Focused
Productive
Resilient
Innovative
Attractive
Content
Healthy
©2017 American Confidence Institute
“…confidence is something we can,
to a significant extent, control.
We can all make a decision, at any
point in our lives, to create more of it.”
©2017 American Confidence Institute
Who do you know
that is confident?
©2017 American Confidence Institute
Confident leaders:
Stay Calm
Listen Better
Diplomatic but decisive
Don’t judge
Appropriately apologize
Not defensive
Eager to learn
CONFIDENCE COUSINS
SELF ESTEEM
SELF
COMPASSION SELF EFFICACY COURAGE RESILIENCE
©2017 American Confidence Institute
©2017 American Confidence Institute
WHO DO YOU
KNOW THAT IS
NOT CONFIDENT?
©2017 American Confidence Institute
Cocky
Indifferent
1 upper
Perpetually ‘pissed’
Pedantically nice
Identify these personalities &
don’t get rattled!
Confidence Imposters
©2017 American Confidence Institute
BONEHEAD BEHAVIOR
Don’t lose control of your confidence!
©2017 American Confidence Institute
WHAT IS CONFIDENCE?
HOME LIFE
LOVE LIFE
SOCIAL LIFE
WORK LIFE
CONFIDENCE
being satisfied with and acting in
accordance to your own values and
beliefs.
CORE CONFIDENCE
having the inner strength to uphold
those values no matter the
circumstance.
©2017 American Confidence Institute
MASLOW
SELF-ACTUALIZATION
ESTEEM
BELONGING
SAFETY
PHYSIOLOGICAL
©2017 American Confidence Institute
©2017 American Confidence Institute
©2017 American Confidence Institute
NEUROPLASTICITY
©2017 American Confidence Institute
©2017 American Confidence Institute
BRAIN TRAINING
©2017 American Confidence Institute
Scene from Disney’s
“Inside Out”©2017 American Confidence Institute
Confidence =
conscientious control
1. MENTAL & PHYSICAL HEALTH
2. EDUCATION & STREET SMARTS
3. FINANCIAL & CAREER SECURITY
4. PASTIMES & POSSESSIONS
5. OUTER BEAUTY & PERSONAL CARE
6. SLEEP &THINK TIME
7. FAITH & PROTECTION
8. HUMAN SUPPORT & CONNECTIONS
©2017 American Confidence Institute
MENTAL & PHYSICAL HEALTH
©2017 American Confidence Institute
Education & Street Smarts
©2017 American Confidence Institute
Financial Security
©2017 American Confidence Institute
Pastimes & Possessions
©2017 American Confidence Institute
Outer Beauty & Personal Care
©2017 American Confidence Institute
GUESS WHO?
Source: People Magazine
©2017 American Confidence Institute
GUESS WHO?
Source: People Magazine
©2017 American Confidence Institute
GUESS WHO?
Source: People Magazine
©2017 American Confidence Institute
GUESS WHO?
Source: People Magazine
©2017 American Confidence Institute
Sleep & Think Time
©2017 American Confidence Institute
Faith & Protection
©2017 American Confidence Institute
Human Support & Connections
©2017 American Confidence Institute
©2017 American Confidence Institute
Personal Confidence Dashboard
Mental &
Physical
Health
5
4
3
2
1
Education
& Street Smarts
Financial
Security
Pastimes
& Possessions
Beauty
& Personal
Care
Sleep &
Think Time
Faith &
Protection
Human Support
& Connections
Pointsforevery‘Yes’
CONFIDENCE CAN BE CONDITIONED
≠ comprehensive
≠ consistent
controllable
©2017 American Confidence Institute
©2017 American Confidence Institute
Give & Get the Gift of Confidence
• Feedback
• Contact Info
• Monthly email with latest
Confidence Conversation WebTV
• Free phone consultation
• MA Workforce Grant
©2017 American Confidence Institute
Confidence
Kickers
©2017 American Confidence Institute
It’s not just you…
– we are all full of bull-longing
©2017 American Confidence Institute
Be interested to be interesting
©2017 American Confidence Institute
©2017 American Confidence Institute
Make someone’s day every day
©2017 American Confidence Institute
©2017 American Confidence Institute
Stop apologizing
©2017 American Confidence Institute
Recognize tired
©2017 American Confidence Institute
Mother’s Day
©2017 American Confidence Institute
©2017 American Confidence Institute
Zak’s Zen
©2017 American Confidence Institute
Cured by confidence
©2017 American Confidence Institute
Email: info@kickass-confidence.com
Twitter: @KickAConfidence
LinkedIn: /alyssadver
Facebook: @KickassConfidence
keynotes ● workshops ● e-class ● retreats ● book
Book & Blog: Kickass-Confidence.com
www.AmericanConfidenceInstitute.com
Upcoming Webinars
Secrets of Effective Product Marketing When Working with Agile Development Teams
February 24, 2017
WWW.AIPMM.COM/NEW-EVENTS
Topic Suggestions: support@aipmm.com
Website: http://www.aipmm.com
LinkedIn: http://www.linkedin.com/company/aipmm
Membership: http://www.aipmm.com/join
Certification: http://aipmm.com/certification

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High Impact Product Management