TITLE: TMTA INTEGRATED
TRAINING MGMT SYSTEM
NIK AINI RASHIDA NIK MAN
NUR ILYANA NOR AZMAL
NIK NOOR NADIAH MD IBRAHIM
Description of the problem or opportunity
Project’s measurable organizational value
How achieving the project’s MOV will support the
organization’s goal and strategy
Objectives of writing the business case
Work Breakdown Structure (WBS)
The proposal of developing an ‘TMTA
Integrated Training Management System’
for the TM BERHAD.
TM Technical Academy: Background
TM Technical Academy (TMTA) is responsible to conduct training for all employees of
Telekom Malaysia Berhad and their contractors. Currently TMTA implement two types of
training delivery method called Instructor Led Training (traditional classroom) and eLearning.TMTA is formerly known as TM Training Centre.
TMTA provide technical training for TM staffs and also the vendors. To enable TMTA
achieve the mission and vision to enhance their overall corporate culture by developing and
enhancing employee’s skills with the effective training programs. For that, TMTA have to
improve the quality of training lab to replace existing training lab as well as to have a good
Currently, the existing management system at TMTA was obsolete where by following the
standard of ICT guideline for government agency, any ICT asset with years of usage more
than 5 years will be considered as obsolete. Part of it, existing servers and equipment also
has limited storage. To assist TMTA in achieving mission and vision of the TMTA Top
management, they have to improve the capability of their basic ICT infrastructure as well as
having one integrated IT management system covering all training process in TM network
Existing hardware in the TMTA IT system have
insufficient capacity (e.g.: processor and storage
capacity) to meet the needs of the current systems and
For the long run, TMTA have to upgrade their ICT
infrastructure for better service to Telekom Malaysia Staff
and TM contractors.
Existing standalone systems is
not capable to fulfill TMTA need
in the long run.
Problem / Opportunity
1. Existing standalone system to manage training record, training invitation
and TMTA committee not capable to fulfill needs of TMTA training in the
2. Future ICT plan require TMTA to have good ICT infra to fulfill needs from
TM Staff and TM Contractors.
Project Measurable Organization Value
1. Better ICT support and services from TMTA will help to encourage TMTA
Staff to manage the training reporting more efficient.
2. Help Telekom Malaysia to maintain and improve the quality of Training
environment and management system.
How achieving the project’s MOV will
support the organization’s goal &
These values help TMTA to achieve their goal to help TM as
an organization to achieve corporate objective and enhance
their overall corporate culture by developing and enhancing
employee’s skills with the effective management training
through the enhancement of the use of Information and
communication Technology (ICT).
1. To enhance training environment of TMTA by
developing Integrated Management system that
cover up all training needed and training task
compliant with current network which performed
as of now.
2. To upgrade the infrastructure of ICT at TMTA.
To upgrade the infrastructure of ICT at TMTA.
Scope of Work / Deliverables
The system comprises 2 major modules. They are:
1. Integrated Information System: The IT information system is a complete
workflow design and management solution to meet all training process
modeling needs. Build on an expandable and extensible industry-leading
open architecture, it comes complete with graphical mapping utilities to
help build TMTA training workflow processes and set up the framework for
delivering, processing and tracking training and submission of data
between TM staff and TMTA.
2. TMTA Training Reporting: The TMTA Lab Integrated Information System
is a comprehensive with Web-based tool system to create, extract, view,
manipulate and perform data mining on server in carrying out daily training
report. It will be a specialized, custom subsystem specifically designed to
tailor to TM Berhad and consultancy backend requirements.
Scope of Work / Deliverables (cont)
Infrastructure to Support the System
SAN Switch – 2 Units
Server for Web Server/Application Server - 3 units MYSQL Enterprise Gold Edition – 2 Units
Server for Database Server -2 units
Storage Area Network - 1 Unit
Load Balancer Appliances ( AX2000 Series) – 1 Unit 42U Rack – 1 Unit
KVM Switch - 1 Unit
i. Installation, Configuring, Testing and Commissioning of Hardware and System Softwar
ii. Database Migration Services
Project Management Documentation - Training :
i. MySQL Administrator Modules
ii. MySQL Developer Modules
iii. Transfer of Technology (Hardware Appreciation)
Organization chart: organization chart.docx
Analyze existing business process and convert into
physical and logical design.
Transform physical design and logical design into code.
Hardware configuration, specification
Implement Unit Test, User Acceptance Test, Hardware
Design database structure
PMO Officer/ QA Team
Control and ensure the completeness of report for each
Project Budget Summary
Preliminary & kick-off meeting
Infrastructure deliverables and installation
Development tools & installation
Gather information of required system
20 / RM 1m
Phase 2 :
Testing Phase : UAT AND LIVE
30 / RM 1m
Phase 3 :
Post Implementation Assessment
50 / RM 1m
Integrated Information System
TMTA Training Reporting
1. The appointed working committee members are attached
permanently until the end of the project.
2. The agreed scheduled is strictly followed by both parties.
3. The requirements are clearly defined and endorsed.
4. The change request is properly controlled by Change Management Plan
5. The availability of the sites for hardware setup and installation.
Process flow for Change Control Management as below diagram :