August 2008 Content Management ROI Presentation by Brian Dirking

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  • Developed for the AIIM Golden Gate Chapter meeting 8/7/08. Copyright 2008 Oracle Corporation.
  • August 2008 Content Management ROI Presentation by Brian Dirking

    1. 1. Content Management: ROI Brian Dirking AIIM Golden Gate Chapter meeting August 7, 2008
    2. 2. Return On Investment
    3. 3. Digital Asset Management <ul><li>When organizations create graphical images </li></ul><ul><li>When a new image is created, artists spend hours rendering the images to the right size, file format, resolution </li></ul><ul><li>Automating the process with digital image management </li></ul>
    4. 4. Accounts Payable/Accounts Receivable <ul><li>Integration of imaging systems can speed processing of payables and recievables </li></ul><ul><li>Speeding up payment can enable your organization to take advantage of discounts </li></ul><ul><li>Speeding up receivables can improve cash flow and lower Days Sales Outstanding – a key measure of collectability </li></ul>
    5. 5. Web Content Management <ul><li>Organizations often send paper based updates to their field, manufacturing facilities, branches, etc. </li></ul><ul><li>Paper costs + shipping costs are a prime ROI target </li></ul><ul><li>Emerson </li></ul><ul><ul><li>Savings of $574,354 in printing costs </li></ul></ul><ul><ul><li>Savings of $158,074 in shipping costs including gas, tires and vehicle maintenance. </li></ul></ul>
    6. 6. Content Retention Management <ul><li>Content is retained to avoid spoliation </li></ul><ul><li>Content must be reviewed in case of litigation </li></ul><ul><li>Discovery review costs $1,800 to $2,500 per GB </li></ul>Dow Chemical conducted an internal cost assessment of a 3-year litigation project. They reviewed 75 million pages of text during the 3-year period. More than 50 percent of the documents they reviewed were out-of-date and should have been deleted. The cost of reviewing out-of-date documents amounted to $12 million
    7. 7. ROI – A Measure of Success <ul><li>Don’t make ROI an afterthought – build it into your process </li></ul><ul><li>Use it as a measure of success </li></ul><ul><li>By using it you will get better at it </li></ul><ul><li>Use it as a tool to secure new projects </li></ul><ul><li>It is a great way to improve your career – nothing looks better on a resume than showing how your project delivered a fast ROI </li></ul><ul><li>Shows accountability </li></ul>

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