Pilot Use Of Wimba At USM

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Pilot Use Of Wimba At USM

  1. 1. Pilot Use of Wimba at USM Jalynn Roberts, Ph.D. Mary Nell McNeese, Ph.D. Amy Thornton, M.S.
  2. 2. <ul><li>Fully featured live virtual classroom that supports: </li></ul><ul><ul><li>Audio </li></ul></ul><ul><ul><li>Video </li></ul></ul><ul><ul><li>Application sharing </li></ul></ul><ul><ul><li>Content display </li></ul></ul><ul><ul><li>Interactive Polling </li></ul></ul><ul><ul><li>Breakout Rooms </li></ul></ul><ul><ul><li>E-board </li></ul></ul>Wimba Classroom
  3. 3. Phased Pilot <ul><ul><li>Fall 2006 “Pilot” </li></ul></ul><ul><ul><ul><li>1 course - managed outside of Blackboard </li></ul></ul></ul><ul><ul><li>Spring 2007 Pilot - 12 courses </li></ul></ul><ul><ul><ul><li>10 inside Blackboard; 2 per college as selected by Deans </li></ul></ul></ul><ul><ul><ul><li>2 outside Blackboard </li></ul></ul></ul><ul><ul><li>Received all-day training by Wimba </li></ul></ul><ul><ul><li>Added more faculty in March by invitation </li></ul></ul><ul><ul><li>Summer 2007 - offered university-wide </li></ul></ul>
  4. 4. Methodology <ul><ul><li>2 Survey Instruments </li></ul></ul><ul><ul><ul><li>Instructors </li></ul></ul></ul><ul><ul><ul><li>Students </li></ul></ul></ul><ul><ul><li>Responses </li></ul></ul><ul><ul><ul><li>5 Instructors </li></ul></ul></ul><ul><ul><ul><li>19 Students </li></ul></ul></ul>
  5. 5. Skill Level With Computer Technology and Internet-Based Apps <ul><li>Instructors </li></ul><ul><ul><li>Very Proficient with desktop and web-based applications (40%) </li></ul></ul><ul><ul><li>Familiar with using a computer and office application suites, but not familiar with hardware technologies (60%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Proficient with desktop and web-based applications (52.6%) </li></ul></ul><ul><ul><li>Familiar with using a computer and office application suites, but not familiar with hardware technologies (42.1%) </li></ul></ul><ul><ul><li>Can use a computer to accomplish basic tasks (5.3%) </li></ul></ul>
  6. 6. Course Taught/Taken Through Online Delivery – Fully or Partially <ul><li>Instructors </li></ul><ul><ul><li>3 or more courses (40%) </li></ul></ul><ul><ul><li>1 or 2 courses (60%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>3 or more courses (57.9%) </li></ul></ul><ul><ul><li>1 or 2 courses (42.1%) </li></ul></ul>
  7. 7. Previous Use of Collaboration Before Using Live Classroom <ul><li>Instructors </li></ul><ul><ul><li>Yes (100%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Yes (68.4%) </li></ul></ul><ul><ul><li>No (31.6%) </li></ul></ul>
  8. 8. Type of Internet Connection Used <ul><li>Instructors </li></ul><ul><ul><li>Dial-up (0%) </li></ul></ul><ul><ul><li>DSL (60%) </li></ul></ul><ul><ul><li>Cable (20%) </li></ul></ul><ul><ul><li>LAN (0%) </li></ul></ul><ul><ul><li>Don’t know (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Dial-up (5.3%) </li></ul></ul><ul><ul><li>DSL (36.8%) </li></ul></ul><ul><ul><li>Cable (42.1%) </li></ul></ul><ul><ul><li>LAN (15.8%) </li></ul></ul><ul><ul><li>Don’t know (5.3%) </li></ul></ul>
  9. 9. Describe Your Experience With Learning to Use Live Classroom <ul><li>Instructors </li></ul><ul><ul><li>Very Easy (0%) </li></ul></ul><ul><ul><li>Somewhat Easy (40%) </li></ul></ul><ul><ul><li>Neutral (40%) </li></ul></ul><ul><ul><li>Somewhat Difficult (20%) </li></ul></ul><ul><ul><li>Very Difficult (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Easy (57.9%) </li></ul></ul><ul><ul><li>Somewhat Easy (26.3%) </li></ul></ul><ul><ul><li>Neutral (5.3%) </li></ul></ul><ul><ul><li>Somewhat Difficult (10.5%) </li></ul></ul><ul><ul><li>Very Difficult (0%) </li></ul></ul>
  10. 10. Features Utilized While Using Live Classroom <ul><li>Instructor </li></ul><ul><ul><li>PowerPoint (100%) </li></ul></ul><ul><ul><li>Text Chat (80%) </li></ul></ul><ul><ul><li>Voice Chat (80%) </li></ul></ul><ul><ul><li>Whiteboard (60%) </li></ul></ul><ul><ul><li>Application Sharing (40%) </li></ul></ul><ul><ul><li>Polling/Quizzes (60%) </li></ul></ul><ul><ul><li>File Sharing (40%) </li></ul></ul><ul><li>Student </li></ul><ul><ul><li>PowerPoint (100%) </li></ul></ul><ul><ul><li>Text Chat (84.2%) </li></ul></ul><ul><ul><li>Voice Chat (78.9%) </li></ul></ul><ul><ul><li>Whiteboard (57.9%) </li></ul></ul><ul><ul><li>Application Sharing (15.8%) </li></ul></ul><ul><ul><li>Polling/Quizzes (15.8%) </li></ul></ul><ul><ul><li>File Sharing (10.5%) </li></ul></ul>
  11. 11. Usefulness/Ease of Use for Text Chat <ul><li>Instructors </li></ul><ul><ul><li>Excellent (20%) </li></ul></ul><ul><ul><li>Good (80%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Fair (0%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Excellent (57.9%) </li></ul></ul><ul><ul><li>Good (31.6%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Fair (5.3%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul>
  12. 12. Usefulness/Ease of Use for Voice Chat <ul><li>Instructors </li></ul><ul><ul><li>Excellent (20%) </li></ul></ul><ul><ul><li>Good (60%) </li></ul></ul><ul><ul><li>Neutral (20%) </li></ul></ul><ul><ul><li>Fair (0%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Excellent (26.3%) </li></ul></ul><ul><ul><li>Good (52.6%) </li></ul></ul><ul><ul><li>Neutral (5.3%) </li></ul></ul><ul><ul><li>Fair (10.5%) </li></ul></ul><ul><ul><li>Poor (5.3%) </li></ul></ul>
  13. 13. Usefulness/Ease of Use for the Whiteboard Feature <ul><li>Instructors </li></ul><ul><ul><li>Excellent (20%) </li></ul></ul><ul><ul><li>Good (40%) </li></ul></ul><ul><ul><li>Neutral (20%) </li></ul></ul><ul><ul><li>Fair (0%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><ul><li>Did not use (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (26.3%) </li></ul></ul><ul><ul><li>Somewhat Useful (36.8%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (31.6%) </li></ul></ul><ul><ul><li>No Answer (5.3%) </li></ul></ul>
  14. 14. Usefulness/Ease of Use for the Application Sharing Feature <ul><li>Instructors </li></ul><ul><ul><li>Excellent (0%) </li></ul></ul><ul><ul><li>Good (0%) </li></ul></ul><ul><ul><li>Neutral (60%) </li></ul></ul><ul><ul><li>Fair (40%) </li></ul></ul><ul><ul><li>Poor (40%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (15.8%) </li></ul></ul><ul><ul><li>Somewhat Useful (26.3%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (52.6%) </li></ul></ul><ul><ul><li>Did Not Answer (5.3%) </li></ul></ul>
  15. 15. Usefulness/Ease of Use for the Polling/Quizzing Feature <ul><li>Instructors </li></ul><ul><ul><li>Excellent (0%) </li></ul></ul><ul><ul><li>Good (60%) </li></ul></ul><ul><ul><li>Fair (40%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (15.8%) </li></ul></ul><ul><ul><li>Somewhat Useful (15.8%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (63.2%) </li></ul></ul><ul><ul><li>Did Not Answer (5.3%) </li></ul></ul>
  16. 16. Usefulness/Ease of Use for the File Sharing Feature <ul><li>Instructors </li></ul><ul><ul><li>Excellent (0%) </li></ul></ul><ul><ul><li>Good (40%) </li></ul></ul><ul><ul><li>Neutral (40%) </li></ul></ul><ul><ul><li>Fair (20%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (10.5%) </li></ul></ul><ul><ul><li>Somewhat Useful (21.1%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (63.2%) </li></ul></ul><ul><ul><li>Did Not Answer (5.3%) </li></ul></ul>
  17. 17. Usefulness/Ease of Use for the Hand-Raising Feature <ul><li>Instructors </li></ul><ul><ul><li>Very Useful (40%) </li></ul></ul><ul><ul><li>Somewhat Useful (60%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (63.2%) </li></ul></ul><ul><ul><li>Somewhat Useful (21.1%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (15.8%) </li></ul></ul>
  18. 18. Usefulness/Ease of Use for the Polling Feature <ul><li>Instructors </li></ul><ul><ul><li>Very Useful (60%) </li></ul></ul><ul><ul><li>Somewhat Useful (20%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (68.4%) </li></ul></ul><ul><ul><li>Somewhat Useful (26.3%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><ul><li>Did Not Use (5.3%) </li></ul></ul>
  19. 19. Usefulness/Ease of Use for Accessing Archive of Previous Sessions <ul><li>Instructors </li></ul><ul><ul><li>Excellent (0%) </li></ul></ul><ul><ul><li>Good (60%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Fair (20%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><ul><li>Did Not Use (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Excellent (21.1%) </li></ul></ul><ul><ul><li>Good (15.8%) </li></ul></ul><ul><ul><li>Neutral (10.5%) </li></ul></ul><ul><ul><li>Fair (0%) </li></ul></ul><ul><ul><li>Poor (15.8%) </li></ul></ul><ul><ul><li>Did Not Use (31.6%) </li></ul></ul>
  20. 20. Audio Quality During Voice Discussions <ul><li>Instructors </li></ul><ul><ul><li>Very Clear (0%) </li></ul></ul><ul><ul><li>Somewhat Clear (100%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Somewhat Unclear (0%) </li></ul></ul><ul><ul><li>Very Unclear (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Clear (5.3%) </li></ul></ul><ul><ul><li>Somewhat Clear (57.9%) </li></ul></ul><ul><ul><li>Neutral (5.3%) </li></ul></ul><ul><ul><li>Somewhat Unclear (21.1%) </li></ul></ul><ul><ul><li>Very Unclear (10.5%) </li></ul></ul>
  21. 21. Overall Usefulness of Live Classroom <ul><li>Instructors </li></ul><ul><ul><li>Very Useful (80%) </li></ul></ul><ul><ul><li>Somewhat Useful (20%) </li></ul></ul><ul><ul><li>Not Useful (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Useful (89.5%) </li></ul></ul><ul><ul><li>Somewhat Useful (5.3%) </li></ul></ul><ul><ul><li>Not Useful (5.3%) </li></ul></ul>
  22. 22. Level of Technical Problems With Using Live Classroom <ul><li>Instructors </li></ul><ul><ul><li>Very Severe (0%) </li></ul></ul><ul><ul><li>Severe (0%) </li></ul></ul><ul><ul><li>Moderate (60%) </li></ul></ul><ul><ul><li>Minimal (40%) </li></ul></ul><ul><ul><li>Non-existent (0%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Very Severe (5.3%) </li></ul></ul><ul><ul><li>Severe (10.5%) </li></ul></ul><ul><ul><li>Moderate (42.1%) </li></ul></ul><ul><ul><li>Minimal (31.6%) </li></ul></ul><ul><ul><li>Non-existent (5.3%) </li></ul></ul><ul><ul><li>Did Not Answer (5.3%) </li></ul></ul>
  23. 23. Technical Support Services Used <ul><li>Instructors </li></ul><ul><ul><li>24/7 Phone Support (20%) </li></ul></ul><ul><ul><li>Website Support (0%) </li></ul></ul><ul><ul><li>Learning Enhancement Center (80%) </li></ul></ul><ul><ul><li>Didn’t Require (0%) </li></ul></ul><ul><ul><li>Learning Enhancement Center Staff (20%) </li></ul></ul><ul><ul><li>Graduate Assistant (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>24/7 Phone Support (5.3%) </li></ul></ul><ul><ul><li>Website Support (5.3%) </li></ul></ul><ul><ul><li>iTech Helpdesk (21.1%) </li></ul></ul><ul><ul><li>Didn’t Require (42.1%) </li></ul></ul><ul><ul><li>Learning Enhancement Center Staff (0%) </li></ul></ul><ul><ul><li>Instructor (52.6%) </li></ul></ul><ul><ul><li>Another Instructor (5.3%) </li></ul></ul>
  24. 24. Quality of Technical Support <ul><li>Instructors </li></ul><ul><ul><li>Excellent (40%) </li></ul></ul><ul><ul><li>Good (20%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Fair (20%) </li></ul></ul><ul><ul><li>Poor (0%) </li></ul></ul><ul><ul><li>Did Not Use (20%) </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Excellent (26.3%) </li></ul></ul><ul><ul><li>Good (21.1%%) </li></ul></ul><ul><ul><li>Neutral (0%) </li></ul></ul><ul><ul><li>Fair (0%) </li></ul></ul><ul><ul><li>Poor (5.3%) </li></ul></ul><ul><ul><li>Did Not Use (47.4%) </li></ul></ul>
  25. 25. Descriptions of Technical Difficulties - Instructors <ul><ul><li>Three instructors reported that they experienced audio issues, especially when students tried to transmit to them audibly. The problems ranged from being garbled to being totally inaudible. </li></ul></ul><ul><ul><li>One professor mentioned the inability to show copyrighted video, but also that Wimba was looking for a way to resolve that issue. </li></ul></ul><ul><ul><li>One professor said that he/she was kicked out of the sessions for no reason, and that some students experienced the same difficulties. </li></ul></ul><ul><ul><li>Better troubleshooting tips are needed for students. </li></ul></ul>
  26. 26. Descriptions of Technical Difficulties - Students <ul><ul><li>Accessing archived sessions was time consuming and sometimes impossible. </li></ul></ul><ul><ul><li>Problems with logging into the system. </li></ul></ul><ul><ul><li>Seven students reported issues regarding the audio. These issues included clarity, voices fading in and out, and a total loss of audio at times. </li></ul></ul><ul><ul><li>Speed of connection was an issue for one student. This student said he/she was about five minutes behind during some sessions. </li></ul></ul>
  27. 27. Additional Comments - Instructors <ul><ul><li>All of the comments mentioned the reliability of Wimba, and that the program’s potential will not be realized until the aforementioned technical issues are resolved. </li></ul></ul><ul><ul><li>All of the instructors agreed that while they did not experience any major issues with Wimba, it will be a valuable tool once its reliability issues have been resolved. </li></ul></ul>
  28. 28. Additional Comments - Students <ul><ul><li>Eight students left comments that they enjoyed their experiences and would like to see it used in more online courses. </li></ul></ul><ul><ul><li>One student said there needs to be a way for students to decide who will speak next. </li></ul></ul><ul><ul><li>One student mentioned password issues. This student said there should only be one password. </li></ul></ul>
  29. 29. Analysis <ul><ul><li>Most participants in this study considered themselves proficient with using computers, previous experience with online courses, and high-speed internet connections. </li></ul></ul><ul><ul><li>All instructors and most students had previous experience using Wimba Live Classroom. </li></ul></ul><ul><ul><li>The overwhelming majority of students found Wimba Live Classroom easy to learn, and most professors found the learning curve easy or average. </li></ul></ul><ul><ul><li>A majority of both instructors and students reported using most features of Wimba Live Classroom. </li></ul></ul>
  30. 30. Analysis Continued <ul><ul><li>A majority of both instructors and students reported high levels of satisfaction with the text chat, voice chat, whiteboard, and hand-raising features. </li></ul></ul><ul><ul><li>Most instructors reported good and fair levels of satisfaction regarding application sharing, polling/quizzing, file sharing, and accessing archives. A majority of students reported that they did not use these features. </li></ul></ul>
  31. 31. Analysis <ul><ul><li>Most instructors and students reported minimal to moderate levels of technical difficulties with Wimba Live Classroom, and most of those technical difficulties regarded the quality of audio. </li></ul></ul><ul><ul><li>Overall, both students and faculty reported high levels of satisfaction with Wimba Live Classroom, and both groups believe it enhances the online classroom environment. </li></ul></ul>
  32. 32. Further Research <ul><ul><li>Survey 20 institutions </li></ul></ul><ul><ul><ul><li>Mississippi </li></ul></ul></ul><ul><ul><ul><li>Tennessee </li></ul></ul></ul><ul><ul><ul><li>Utah </li></ul></ul></ul><ul><ul><ul><li>Pennsylvania </li></ul></ul></ul><ul><ul><ul><li>  </li></ul></ul></ul><ul><ul><li>Mississippi Wimba User's Group, Thursday 5:30pm Room B </li></ul></ul>
  33. 33. Contact Information <ul><li>Dr. Mary Nell McNeese- </li></ul><ul><li>Educational Leadership & Research </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Ms. Amy Thornton-Learning Enhancement Ctr. </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Dr. Jalynn Roberts-Institutional Effectiveness </li></ul><ul><ul><li>[email_address] </li></ul></ul>

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