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THE THINGS THEY CARRIED
The Technologies (and Resulting Expectations)
That Our Users Bring Into Our Libraries
Ahniwa Ferra...
“You can’t tell where you are,
Or why you’re there
And the only certainty
Is absolute ambiguity.”
- Tim O’brien
OPPORTUNITY
E-readers
Not this e-reader …
This e-reader.
Mp3 players
Mobile
users
“The real losers in the ascendancy of
e-books are public libraries who are
seeing the last of their business model
go out ...
Oh?
Now That’s sexy
Mp3 players
Podcasts
Flash mobs
music
Mobile devices
Sms / texting
Closing thoughts
“There go my people.
I must find out
so I can lead them.”
Where they are going
- Alexandre Auguste Ledru-...
Photo Credits
1. Toy Soldiers (silhouette)
http://www.flickr.com/photos/kylemay/
2. Seed Heads #3
http://www.flickr.com/ph...
The Things They Carried:
TheTechnologies (and Resulting Expectations)
That Our Users Bring Into Our Libraries
Ahniwa Ferra...
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries
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The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries

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“You can't tell where you are, or why you're there, and the only certainty is absolute ambiguity.” –Tim O’Brien

Do you ever feel like this in your library? Are you overwhelmed by the flood of new technologies that seem to pop up faster than you can keep up with them? Do you feel like your role is ambiguous when it comes to helping your users find and master the technologies that could actually be of use to them?

Believe it or not, technology doesn’t have to be a battlefield.

This session will focus on the technologies that your users bring in to your libraries, and how those technologies can be used as launch pads into the library services that you are already providing. We’ll talk about smart phones, especially iPhone and Android devices, e-readers such as the Kindle and Nook, and various types of mp3 players and other gadgets. We’ll also cover some of the expectations that these devices create, and learn ways that library staff can meet them. We’ll also talk about some trending technologies, e.g. location-based tools, QR codes, etc, and discuss how libraries can utilize them to serve their patrons.

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The Things They Carried: The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries

  1. 1. THE THINGS THEY CARRIED The Technologies (and Resulting Expectations) That Our Users Bring Into Our Libraries Ahniwa Ferrari
  2. 2. “You can’t tell where you are, Or why you’re there And the only certainty Is absolute ambiguity.” - Tim O’brien
  3. 3. OPPORTUNITY
  4. 4. E-readers
  5. 5. Not this e-reader … This e-reader.
  6. 6. Mp3 players
  7. 7. Mobile users
  8. 8. “The real losers in the ascendancy of e-books are public libraries who are seeing the last of their business model go out the window.” E-readers
  9. 9. Oh?
  10. 10. Now That’s sexy
  11. 11. Mp3 players
  12. 12. Podcasts
  13. 13. Flash mobs
  14. 14. music
  15. 15. Mobile devices
  16. 16. Sms / texting
  17. 17. Closing thoughts “There go my people. I must find out so I can lead them.” Where they are going - Alexandre Auguste Ledru-Rollin
  18. 18. Photo Credits 1. Toy Soldiers (silhouette) http://www.flickr.com/photos/kylemay/ 2. Seed Heads #3 http://www.flickr.com/photos/slimjim/ 3. End of summer http://www.flickr.com/photos/claudio_ar/ 4. Yay! The WHOLE Kindle Family http://www.flickr.com/photos/inju/ 5. Girl reading her Amazon Kindle ... http://www.flickr.com/photos/gubatron/ 6. Touch Me http://www.flickr.com/photos/nataliejohnson/ 7. P1010714 http://www.flickr.com/photos/svet/ 7.2.1968- “2001” – Hal’s Eye http://www.flickr.com/photos/x-ray_delta_one/ 8. No more rulers, no more books http://www.flickr.com/photos/rachelpasch/ 9. IDEO: The Future of the Book http://vimeo.com/15142335 10. eBook Readers Galore http://www.flickr.com/photos/libraryman/ 11. Reader Digital Book http://www.flickr.com/photos/unforth/ 12. Chicago Public Library: Not What You Think http://www.chipublib.org/notwhatyouthink/ 13. Sno-Isle Libraries: Edmonds Library – Explore! http://www.flickr.com/photos/wsl-libdev/ 14. Audiobook http://www.flickr.com/photos/yum9me/ 15. Washington State Library: Downloadable Audiobooks for WA http://www.sos.wa.gov/library/eaudiobooks/default.aspx 16. Roscoe Considers Recording a Podcast http://www.flickr.com/photos/zoomar/ 17. DANCE This Flash Mob @ Seattle Library http://www.youtube.com/watch?v=iITUxFo9hB4 18. Blind Sax Melancholy – Bangkok, city of angels http://www.flickr.com/photos/12392252@N03/ 19. Original iPhone + iPhone 3G + iPhone 4 http://www.flickr.com/photos/ivyfield/ 20. Blackberry http://www.flickr.com/photos/ayangster/ 21. Google Goggles http://www.youtube.com/watch?v=Hhgfz0zPmH4 22. Infographic matrix – Location Based Social Networks http://www.flickr.com/photos/fidelman/ 23. App Screenshots: Ask-WA, Library of Congress, Seattle Public Library, all apps for “public library” Via iTunes 24. day 69 http://www.flickr.com/photos/kygp/ Creative commons ftw
  19. 19. The Things They Carried: TheTechnologies (and Resulting Expectations) That Our Users Bring Into Our Libraries Ahniwa Ferrari Online Resources Consultant Washington State Library ahniwa.ferrari@sos.wa.gov 360-570-5587 Sno-Isle Libraries: Staff Inservice Day 11 October 2010

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