Dion[1] 9100

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Dion[1] 9100

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Dion[1] 9100

  1. 1. Requirements Strategy Stream Orlando, Florida, USA 7-12 October, 2007 Orlando Guy DION – Requirements Strategy Stream Leader Page 1
  2. 2. Agenda Team Membership Mission & Future State Initiative Status – REQ-001 9100 general QMS standard – REQ-006 9110 maintenance QMS standard – REQ-007 9120 distributor QMS standard – REQ-008 9115 software QMS standard – REQ-009 9101 (9111/9121) Audit process standard 5 active initiatives Orlando Guy DION – Requirements Strategy Stream Leader Page 2
  3. 3. Team Membership Team leadership: Initiative Leaders: Team Leader – Guy Dion * REQ-001 9100 Guy Dion AAQG Leader – Alan Daniels REQ-006 9110 Vince Bartram APAQG Leader – Minoru Kasano REQ-007 9120 Dale Gordon REQ-008 9115 Giovanni Calcagni EAQG Leader – Guy Dion REQ-009 9101 Hans Luijt Facilitator – Wayne Johnson * Also SWG mentor for Requirements Strategy Stream Operating Management System Representative: John Addey Orlando Guy DION – Requirements Strategy Stream Leader Page 3
  4. 4. Mission & Future State Establish, Develop, and Maintain Industry Quality Requirements to improve product and process integrity Maintain Focus on Quality Management System (QMS) Standards – Improve the supplier performance and customer satisfaction, especially Product Quality & On-time Deliveries – Take into account the new requirements from aviation, space & defense – Stay abreast with emerging requirements – Sustain and improve the audit process – Support QMS revision year 2008 Harmonization of Customer Requirements for suppliers Work with Relationship Growth Teams – Civil Authorities, Space, Defense & National Trade Associations Orlando Guy DION – Requirements Strategy Stream Leader Page 4
  5. 5. Mission & Future State Actions Current State Future State QMS 9100 series A suite of existing IAQG Dedicated Working Groups • based on ISO 9001 new revision QMS standards, based on ISO 9001 Relationship with TC 176 • the foundation of the requirements applicable to the Various adoption of Data mining of current 9100 whole industry standards standard, 9101 and others • improve the suppliers Many other requirements Web surveys performances and customer - Authorities satisfaction (OTOQD) - Associations Benchmarking with other - Customers industries International unique Different Areas Relationship with civil Certification Scheme - Civil authorities, defense & space - Space • taking into account quality Monitor emergent new performances and customer - Defense requirements satisfaction • with an improved audit process • worldwide implemented and OTOQD: On-Time and recognized by the stakeholders On Quality Delivery Orlando Guy DION – Requirements Strategy Stream Leader Page 5
  6. 6. Initiative Status Orlando Guy DION – Requirements Strategy Stream Leader Page 6
  7. 7. “ 9100 “ – General QMS Standard – Leader: Guy Dion Orlando Guy DION – Requirements Strategy Stream Leader Page 7
  8. 8. 9100 Standard - 2008 Revision Initiative Summary: Revise 9100 to incorporate ISO 9001-2008 changes Expand scope to include the Defense sector Analyze needs of stakeholders and add/revise requirements Comply with IAQG strategy Status Progress Phase 0 Phase 1 Phase 2 Phase 3 Green Orlando Page 8
  9. 9. IAQG 9100:2008 Revision Milestones IAQG 9100 Team IAQG Requirements Strategy Stream 2006 2007 2008 2009 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul IAQG & 9100 Team Meetings San Diego Seville Melbourne Paris Orlando Naples Yokohama (Americas) Stakeholder Input 8/15 Stakeholder Input Supplier Input 6/10 8/15 10/1 Input Consolidation ISO 9001 publication Analysis/Draft/Ballot/Release now forecast for Oct ’08 Review Data Mining Inputs 9001 CD Analysis 4/15 1 10/1 9100 to be ready for Prepare 9100 First Draft 2 publication 9001 DIS Analysis November 2008 10/15 4/1 Prepare 9100 Coord. draft & Informal Review 3 4/15 7/15 1st SML 9100 Team Meetings – Projected Activities IAQG Gate 1 Ballot 7/15 10/15 1 Paris: Writing sub-team prepares first smooth draft; draft sent to entire team for review prior to Orlando. Resolve 2 Orlando: Review first draft, modify/refine as necessary. After meeting, Scribe to prepare coordination IAQG Gate 2a Comments 4 draft (preferably based on ISO 9001 DIS) to be used for sector review. 9001 FDIS 3 Naples: Review/resolve coordination draft comments. After meeting, Scribe to prepare draft (still based Analysis on ISO 9001 DIS) for formal SML ballot. 10/15 1/15 2nd SML 4 Yokohama: Review/resolve comments from formal SML ballot, agree to changes. After meeting, Scribe Ballot to prepare draft (based on ISO 9001 FDIS) for 2nd formal SML ballot (if necessary based on volume of 1/15 4/15 Resolve comments to 1st SML ballot) or final draft. If 2nd SML ballot not necessary, stage final draft for release IAQG Gate 2b Comments upon ISO 9001 publication. 5 5 (Americas): Review/resolve comments from 2nd SML ballot (if performed). After meeting, Scribe to 6 Review 9001 IS 6 prepare final draft. for changes 6 Virtual: After ISO 9001 publication, Scribe to review 9001 for final changes and revise ISO 9001 text in 9100 if necessary. 9100 Release for Publication IAQG Gate 3 ISO 9001:2009 Estimated Timeline Note: Exact dates for release of 9001 drafts not known – forecast Committee Draft Draft International Standard Final Draft International ISO 9001 Publication by TC176 is by month. Feb 2007 Sep 2007 Standard – July 2008 Oct 2008
  10. 10. 9100 Revision Process IAQG Stakeholder Focals & 9100 Team Liaisons Stakeholder IAQG Focal 9100 Team Liaison Certification/Registration Rick DOWNS Hans LUIJT Bodies Civil Aviation Authorities Edward BAYNE Alan DANIELS Defense / NATO Jack FLETCHER Francisco LOSADA Space Roberto CIASCHI Roberto CIASCHI OASIS Suppliers Hans LUIJT Hans LUIJT IAQG & Sector Companies * * IAQG Strategy Streams: – People Capability Herbert MAIROSE Henry JOHANNSON – Product and Supply Chain Susan ARMSTRONG/ Buddy CRESSIONNIE/ Larry WENG (co-chairs) (co- Jean-Louis DOULIERY Jean- * 9100 Team Sector Leaders Page 1 Data mining Stakeholders inputs Started in April 2005 (Amsterdam) Web survey MCRT Consolidation 339 items (Master Review Comments Template) Review process MCRT Nov. 2005 (Paris) Design Specification & Accept / Reject / 40 % Oct. 2006 (Sevilla) Proposals / Comments accepted IAQG Strategy > 9100 objectives Apr. 2007 (Melbourne) 9100 Design Specification Key considerations Stakeholder requests for changes to ISO 9001 are Objectives for the out of scope 9100 QMS Standard (IAQG Strategy) Changes/additions to be considered are those that: – constitute quality management system requirements that are not The 9100 standard shall : contractual in nature or contain product specific requirements, and 1. Improve the suppliers performances and customer satisfaction, that especially : Quality of the products & On-time deliveries – enhance clarity of requirements or address stakeholder needs, and needs, that 2. Be the foundation of the requirements applicable to the whole aerospace and defense industry – are auditable and define “what” not “how,” and that what” how,” – are compatible for use by all stakeholder segments and by 3. Be recognized by the authorities organizations of all types and sizes, and when 4. Be applicable to 10 000 suppliers in 35 countries, applied and adapted – the benefit of the proposed change/addition outweighs the impact of to : primes, systems manufacturers, equipment manufacturers, sub-contractors, components manufacturers (mecanics, electronics, …) … implementation 5. Allow a common interpretation of the 9100 standard by auditors, Orlando Page 1 audited companies, at all levels 6. Take into account the new requirements from the aerospace and defense industry Page 1 Orlando Page 10
  11. 11. 9100: Progress Since Last Report 9100 Writing the first draft 18-20 July 2007 prepared by the scribe draft (Paris) 18 June 2007 (Sub-team : scribe + 2 people per sector) AAQG : Sept. 18 & 19 Review of the first draft 9100 (Los Angeles) issued by the sub-team EAQG : Oct 2 & 3 draft (Paris) - in each 9100 WG sector 7 August 2007 - by the whole team (in Orlando) 7-8, 12 Oct 2007 (Orlando) Planned to be issued (end of 2007) : + for stakeholders comments New ISO 9001 schedule to be reviewed in each sector 9100 (TC176 changed their (under the coordination of coordination estimated release date from each 9100 sector leader) draft June 2009 to October 2008) prior to formal sector ballot End of 2007 Orlando Page 11
  12. 12. 9100: Progress Since Last Report Writing Sub-Team meeting – 18-20 July – First 9100 draft prepared Orlando 9100 meeting: – Full Team review of first 9100 draft – Planned for a “coordination draft” (to be prepared and routed to stakeholders for comment) comments from this coordination to be reviewed in Naples – Reviewed new ISO 9001 schedule (TC176 changed their estimated release date from June 2009 to October 2008) Orlando Page 12
  13. 13. 9100 – Main proposed changes Product quality and on-time delivery performance Added requirement for “product conformity” and “on-time delivery” to be measured and appropriate actions taken if planned results are not achieved benefits: Linkage between the QMS and organization performance, In line with the IAQG strategy Formal monitoring of customer satisfaction data Added the requirement to monitor data and to develop improvement plans that address deficiencies benefits: To promote continuous improvement of the product and customer satisfaction, itions Address the ICOP requests Add Orlando Page 13
  14. 14. 9100 – Main proposed changes Added to 7.1 – Planning of Product Realization 7.1.1 Project Management New requirement for planning and managing product realization in a structured and controlled way 7.1.2 Risk Management New requirement of implementation of a risk management process applicable to the projects & products : responsibility, criteria, mitigation & acceptance 7.1.3 Configuration Management Moved to clause 7 + more details on the different activities to be covered benefits: Pro-active approach for management of projects, risk, and configuration Add itions Orlando Page 14
  15. 15. 9100 – Main proposed changes Expanded “key characteristics” to “essential items/features” 9100 will introduce “essential items/features” (that includes key characteristics) that require particular attention throughout product realization and use to assure they are adequately managed benefits: To provide focus on important items/features Recognition of external certifications Supplier evaluation may include data from external sources benefits: To avoid duplications of audits Add itions Orlando Page 15
  16. 16. 9100 – Main proposed changes Update the requirement for controlling suppliers Approval status and scope (i.e., approved, conditional, disapproved), Authority for decision, change and controlled use of suppliers Requirements to be flowed down the supply chain First article inspection requirements Formal requirement to validate the production processes, documentation and tooling + repeat the process when necessary (engineering or manufacturing processes changes). Control of work transfers Must have a process to plan and control the transfer activities tions Cla rifica Orlando Page 16
  17. 17. 9100 – Main proposed changes Requirements already covered by “contract” or “regulatory requirements” (redundancy) Availability of QMS documentation or records for customers or regulatory authorities Records available to customers or regulatory authorities Not justified requirement for all the organizations Acceptability of selected internal audit tools Periodic validation of test reports for raw material Removed Orlando Page 17
  18. 18. “ 9110 ” – Maintenance QMS Standard – Leader: Vince Bartram Orlando Guy DION – Requirements Strategy Stream Leader Page 18
  19. 19. 9110 Standard – 2009 Revision Initiative Summary: Revise and align with the next revision of IAQG 9100 Review scope and identify stakeholder needs Status Progress Phase 0 Phase 1 Phase 2 Phase 3 Green Orlando Page 19
  20. 20. 9110: Progress Since Last Report Survey sent to 9110 certificated organizations listed in OASIS - 8-27 Orlando 9110 Meeting – Preliminary Review of ISO/9100 changes – Reviewed 9110 unique requirements – APAQG now has Team representative – Agreed to meet during AAQG conference (March 11-13) Orlando Page 20
  21. 21. “ 9120 “ – Distributor QMS Standard – Leader: Dale Gordon Orlando Guy DION – Requirements Strategy Stream Leader Page 21
  22. 22. IAQG 9120 Standard - 2009 Revision Initiative Summary: Revise 9120 to incorporate ISO 9001:2008 changes Revise 9120 to incorporate 9100:2008 changes Analyze needs of 9120 Stakeholders and add/revise requirements Status Progress Phase 0 Phase 1 Phase 2 Phase 3 Green Orlando Page 22
  23. 23. 9120: Progress Since Last Report Writing Sub-Team meeting – 21 Aug. – First 9120 draft prepared Orlando 9120 meeting: – Full Team review of first 9120 draft – Plan for a “coordination draft” to be prepared and routed to stakeholders for comment – Reviewed new ISO 9001 schedule (TC176 changed their estimated release date from 2Q 2009 to 4Q 2008) – Kept 9120 schedule to release in 1Q 2009 Orlando Page 23
  24. 24. “ 9115 “ – Software QMS Standard – Leader: Michelle Pierce Former Leader: Giovanni Calcagni Orlando Guy DION – Requirements Strategy Stream Leader Page 24
  25. 25. IAQG 9115 Standard Initiative Summary: To establish software quality management requirements for the Aerospace and Defense industry for deliverable embedded or loadable software products To harmonize the content of AS9006 with the content of ISO 12207:2007 and other applicable standards, retaining the 9100 framework Status Phase 0 Phase 1 Phase 2 Phase 3 Orlando Guy DION – Requirements Strategy Stream Leader Page 25
  26. 26. 9115: Progress Since Last Report Rough Draft generated from analysis of ISO 12207 (Birmingham) Additional comments received and reconciled (Orlando) Draft Reviewed for flow, terminology and inconsistencies (Orlando) Next Meeting: Review comments from Internal Review on Draft Orlando Guy DION – Requirements Strategy Stream Leader Page 26
  27. 27. 9115 Initiative Program - new 2006 2007 2008 2009 Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr IAQG & REQ-008 Team Meetings 10/3 10/6 4/16 4/19 10/8 10/12 4/15 4/18 09/29 10/03 04/-- 04/-- IAQG Seville IAQG Melbourne IAQG Orlando IAQG Naples IAQG Yokohama Req.008 Team - Arizona 10/3 10/4 3/6 3/7 10/8 10/12 4/15 4/18 09/29 10/03 04/-- 04/-- Req.008 Team - Seville Req.008 Team - Vancouver Req.008 Team - Orlando Req.008 Team - Naples Req.008 Team - Yokohama Req.008 Team - Arizona Stakeholder Input 06/26 06/27 01/-- 02/-- 07/-- 07/-- 01/-- 02/-- Req.008 Team - Birmingham 10/2 3/15 Req.008 Team - TBD Req.008 Team - TBD Req.008 Team - TBD Collect Input (Stakeholder& Supplier) Analysis/Draft/Ballot/Release 4/6 IAQG Gate 0 Analysis of existing Approval standards 2/28 Input Analysis (8/30) Prepare a Draft Standard (9/15) Draft Standard Analysis (10/10) Disposition Comments (01/31) 2nd Draft Standard preparation and collection of comments (4/31) Disposition Comments (7/31) Final Standard preparation (1/31) IAQG Gate 1 IAQG Gate 2 Approval (10/- -) (04/18) IAQG Gate 3 (06/- -) Release for Publication Orlando Guy DION – Requirements Strategy Stream Leader Page 27
  28. 28. Proposal for utilization of 9115 1. The 9115 Standard used as a supplement to 9100. If contractually flowed down, then customer will monitor compliance to the standard 2. When audited against 9100, if software is being developed, then 9115 should be utilized to aid in the interpretation of 9100 for software 3. In the future, consider investigating the potential of a 9115 certification scheme under the OPMT responsibility (like 9100 certification scheme) with recognition in OASIS Orlando Guy DION – Requirements Strategy Stream Leader Page 28
  29. 29. “ 9101 “ – Audit Process Standard – (9111, 9121) Leader: Hans Luijt Orlando Guy DION – Requirements Strategy Stream Leader Page 29
  30. 30. 9101: Audit Process Standard Initiative Summary: Amend 9101 Assessment standard in order to enhance its clarity and compatibility with process based management QMS (ISO 9001) and IAQG 9100 Standard update to be published end 2008”. Status Phase 0 Phase 1 Phase 2 Phase 3 Orlando Guy DION – Requirements Strategy Stream Leader Page 30
  31. 31. 9101: Audit Process Standard Status: – IAQG Council Gate 0 approval received in Seville – Meetings organised in 2007 : • January 16-18, in Paris • May 20-24, in Montreal – Work to continue in Toulouse (planned Nov 2007) Stakeholder Survey – available on OASIS and IAQG web sites (March_April 2007) – approx. 130 answers received – first conclusions discussed Design Specification – established and validated by the team Orlando Guy DION – Requirements Strategy Stream Leader Page 31
  32. 32. 9101: Audit Process Standard Process Audit Methodologies – Definition agreed of the QMS audit steps (basis : new ISO 17021) – Detail of activities for each audit step have been identified Audit Practice material review – From ISO TC176 Audit Practices Group – Relevancy of material determined Consideration for scoring – Present scoring is not really used: • Proposal is to delete the present scoring, (negative cost/benefit ratio) • Too early to use the CMMI/SCMH model scoring as replacement Orlando Guy DION – Requirements Strategy Stream Leader Page 32
  33. 33. 9101: Audit Process Standard WG Kick off WG Meeting WG Meeting WG Meeting Suresnes France Montreal Canada Nov., 2007 TBD-Reserve Jan. 16-18 May 22-24 Release 2007 2008 2009 November, 2008 IAQG Gate 0 Stakeholder 1st Draft 9101 Feedback /Coordination Training Development Approval Survey Oct., 2007 of 1st Draft March, 2008 April., 2008-November 2008 Seville, Spain March 15- Oct 5, 2006 April 15 Pilot Projects Gate 1 Balloting Jan.-Feb., April, 2008 2008 Target is to release 9101 and training material in conjunction with 9100 - October 2007 meeting postponed to November, Target is still to have first working draft ready end of this year Orlando Guy DION – Requirements Strategy Stream Leader Page 33
  34. 34. IAQG Certification Scheme Improvement Orlando Guy DION – Requirements Strategy Stream Leader Page 34
  35. 35. Documents Relationships Managt System Other Party Oversight of Certification Scheme ICOP : Certification Scheme 9104-1 (organization) 9104-2 (surveillance) 9104-3 (auditors) Maintenance of standards issued by IAQG 9120 (Distributors) 9110 (Maintenance) REQUIREMENTS Strategy Stream 9100 (General) 9101 QMS Requirements Audit Process (IAQG 103) 9100 Guidance Material Strategy Stream SUPPY CHAIN Best practices Supply Chain Management Handbook Sales,Master Supplier Operational Non conf, Order Scheduling Contract Design sourcing Capacity Manufact. managt and corrective Customer & Requirt. & and planning & Managt & and product selection preventive Support Sequencing Flow down Developt. scheduling logistic inspection validation & approval actions . Guides 9102 9103 9107 9114 9131 91XX FAI Key Charact. DDA Direct ship. Non conf. …….. Capabily Strategy Stream People People Capability documents : dictionary… Orlando Guy DION – Requirements Strategy Stream Leader Page 35
  36. 36. Orlando Guy DION – Requirements Strategy Stream Leader Page 36
  37. 37. Certification Scheme Improvement In progress : 9100 Updated > REQ Strategy Stream 9101 Audit process > REQ Strategy Stream Proposals : Enhancement of auditors qualification • interview of the candidates • exam for the candidates Extension of audit duration > IAQG Other Party Management Team Improvement of ICOP robustness • permanent staff (1 full time person per sector) > IAQG Strategy WG and > IAQG Other Party Management Team Orlando Guy DION – Requirements Strategy Stream Leader Page 37
  38. 38. Questions? Questions for Requirements Strategy Stream ? Orlando Guy DION – Requirements Strategy Stream Leader Page 38

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