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Chat bots Overview - Aguai Solutions


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Chatbots is the new User Experience Interface. Turn your data into meaningful and smart conversations to suit your business and enable your customers to have a great experience

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Chat bots Overview - Aguai Solutions

  1. 1. Engineering Digital Experiences Aguai Solutions
  2. 2. Bots Aguai Confidential 2 Make Conversational experience more real, functional & useful
  3. 3. What is a Chatbot? Aguai Confidential 3 AI programs designed to behave like a human that you can interact with, in order to get information or get things done
  4. 4. Chatbot - Ecosyste m Aguai Confidential 4 Deployment Channels Third Party Chatbots Native Bots Enabling Technology
  5. 5. AI Backing Chatbot Aguai Confidential 5 Chat Platform Integration Ready Enterprise grade Secured Text / Speech Engine Plug-n-play integration Text to Speech & Speech to Text conversion Multi-language support Natural Language Processing Derive meaning from human or natural language input Designed towards actionable intents Machine Learning Enables computers to learn when exposed to new data set No explicit programming for new data set Continuously improved learning models
  6. 6. Chatbots for real Aguai Confidential 6 Mimic: just like human Be useful & functional
  7. 7. Bots as Business Assistant s Aguai Confidential 7 Scheduling Assistant HR Assistant Financial Analyst Assistant Market Intelligence Agent Social Media Channel Assistant Workflow Assistant Brand Ambassador
  8. 8. Computi ng Experienc e Aguai Confidential 8 “Chatbots will fundamentally revolutionize how computing is experienced by everybody.” - Satya Nadella, CEO, Microsoft (07/2016)
  9. 9. Aguai Confidential 9 “By 2020, it is predicted that customers will manage 85% of their relationship with the enterprise without interacting with a human.” Customer : Enterpris e relations hip
  10. 10. ecosyste m Aguai Confidential 10
  11. 11. Approach towards realizing bots Aguai Confidential 11 Define functional goal with intelligence embedded Focus on enhancing conversational experience for the end user Leverage existing knowledge base Integrate toolset Enable machine learning Deploy on selected platforms / channels
  12. 12. Bots for your Business Aguai Confidential 12 Brand Ambassador Serve customers queries(FAQ) Encourage customers to learn more about Products & Services (Knowledgebase) Encourage referrals & serve offers Manage Leads Qualify the leads Inquisitively filter-out false leads Assist with pre-qualification needs Assist Applicants Converse to pre-fill applications Assist applicants to learn about the loan features Guide through procedures Assist the Business Deliver quick results(search,aggregate, etc.) Automate reporting Serve Subscribed Alerts
  13. 13. Messaging Trends Aguai Confidential 13
  14. 14. Financial Services Success Stories
  15. 15. Digital Lending Solution for aTier 2 Bank in India Digital Lending Solution for Millennials Problem Statement Solution Strategy Go To Market to include Bank and Partner Ecosystem Approach Build mobile SDK and partner with ecosystem for the SK to be integrated Read all Mobile Phone Data – SMS, Call Logs, Merchant Transactions, Contacts, Installed Apps, amongst others Custom Credit Scoring Algorithm View all customer data across multiple partners For Partners to access their customers data Admin & Partner Portals Aguai Confidential 15#Native Android SDK, #ASP.NET, #AngularJS,#HighCharts,#Agile
  16. 16. Digital Micro Lending for Aspiring Middle Class in India Client launching the solution in India for an entry into the market Problem Statement Solution Strategy Targeting the target segment through smartphones for paperless and smooth transactions Launched the pilot on Android mobiles Digital Lending Solution for an American Company Approach Mobile App for Users Admin Portal for Loan & User Management Aadhaar, e-KYC, e-Sign and UPI Integration Credit Scoring algorithms Aguai Confidential 16 Outcomes A Full Stack solution built & Deep integration with 3rd Party Regulatory applications in 4 months with Native Android app Agile-Scrum practices enabling full transparency and collaboration DevOps Automation for CI/CD enabling accelerated Development, Testing and Validation #Java, #Spring, #AWS, #Native Android, #Amplitude, #Jenkins, #RestAssured, #Sonar, #Jira,#Slack, #Agile
  17. 17. Sudhakar Gorti - Chief Product Officer, LeadSquared "Aguai team helped us build LeadSquared Chrome extension for Gmail from scratch. They had good technical expertise and demonstrated quick turnaround to help us release the extension quickly." Gururaj Potnis – CEO, EFGH "Great guys to work with!! Aguai team came with the right skill set and domain knowledge to help us build our iOS app of EFGH and take it live to Apple Store. They were a very effective team, reliable and worked closely with our team. They were open to resolve integration issues patiently and delivered us a great quality app in short time. They were realistic in what they committed and whatever they did, they delivered which is a surprise for most of us in the tech industry. I enjoyed working with the team and hope to work again in the future too." Client Testimonials Aguai Confidential 17
  18. 18. OurTrustedAlliances Technology Partners Innovation Partnerships Aguai Confidential 18
  19. 19. ABOUT AGUAI Aguai Solutions Pvt. Ltd. is a product engineering and digital solutions company that delivers cutting-edge products and solutions for customers. The company was founded in 2013 and is headquartered in Bangalore, India. It has 20+ employees delivering services to clients in USA and India. The company focuses on Banking, Financial Services and Healthcare verticals. The genesis of the company lies in product engineering with the launch of its own product in 2015 focused on digitizing business processes in the Healthcare segment.
  20. 20. Some of Our Clients Aguai Confidential 20