Chatbots is the new User Experience Interface. Turn your data into meaningful and smart conversations to suit your business and enable your customers to have a great experience
3. What is a
Chatbot?
Aguai Confidential 3
AI programs designed to
behave like a human
that you can interact with, in order to
get information or get things done
5. AI
Backing
Chatbot
Aguai Confidential 5
Chat
Platform
Integration Ready
Enterprise grade
Secured
Text / Speech
Engine
Plug-n-play
integration
Text to Speech &
Speech to Text
conversion
Multi-language
support
Natural
Language
Processing
Derive meaning from
human or natural
language input
Designed towards
actionable intents
Machine
Learning
Enables computers to
learn when exposed
to new data set
No
explicit programming
for new data set
Continuously
improved learning
models
9. Aguai Confidential 9
“By 2020, it is predicted that customers will
manage 85% of their relationship with the
enterprise without interacting with a human.”
Customer
:
Enterpris
e
relations
hip
11. Approach
towards
realizing
bots
Aguai Confidential 11
Define functional
goal with
intelligence
embedded
Focus on enhancing
conversational
experience for the
end user
Leverage existing
knowledge base
Integrate toolset
Enable machine
learning
Deploy on selected
platforms / channels
12. Bots for
your
Business
Aguai Confidential 12
Brand
Ambassador
Serve customers
queries(FAQ)
Encourage customers to
learn more about Products
&
Services (Knowledgebase)
Encourage referrals & serve
offers
Manage
Leads
Qualify the leads
Inquisitively filter-out false
leads
Assist with pre-qualification
needs
Assist
Applicants
Converse to pre-fill
applications
Assist applicants to learn
about the loan features
Guide through procedures
Assist the
Business
Deliver quick
results(search,aggregate,
etc.)
Automate reporting
Serve Subscribed Alerts
15. Digital Lending Solution for aTier 2 Bank in India
Digital Lending
Solution for
Millennials
Problem
Statement
Solution
Strategy
Go To Market to
include Bank and
Partner Ecosystem
Approach
Build mobile SDK and
partner with ecosystem
for the SK to be
integrated
Read all Mobile Phone
Data – SMS, Call Logs,
Merchant Transactions,
Contacts, Installed Apps,
amongst others
Custom Credit Scoring
Algorithm
View all customer data
across multiple partners
For Partners to access
their customers data
Admin & Partner
Portals
Aguai Confidential 15#Native Android SDK, #ASP.NET, #AngularJS,#HighCharts,#Agile
16. Digital Micro Lending
for Aspiring Middle
Class in India
Client launching the
solution in India for
an entry into the
market
Problem
Statement
Solution
Strategy
Targeting the target
segment through
smartphones for
paperless and smooth
transactions
Launched the pilot on
Android mobiles
Digital Lending Solution for an American Company
Approach
Mobile App for Users
Admin Portal for Loan &
User Management
Aadhaar, e-KYC, e-Sign
and UPI Integration
Credit Scoring algorithms
Aguai Confidential 16
Outcomes
A Full Stack solution built &
Deep integration with 3rd
Party Regulatory applications
in 4 months with Native
Android app
Agile-Scrum practices
enabling full transparency
and collaboration
DevOps Automation for
CI/CD enabling accelerated
Development, Testing and
Validation
#Java, #Spring, #AWS, #Native Android, #Amplitude, #Jenkins, #RestAssured, #Sonar, #Jira,#Slack, #Agile
17. Sudhakar Gorti - Chief Product Officer, LeadSquared
"Aguai team helped us build LeadSquared Chrome extension for Gmail from
scratch. They had good technical expertise and demonstrated quick
turnaround to help us release the extension quickly."
Gururaj Potnis – CEO, EFGH
"Great guys to work with!! Aguai team came with the right skill set and domain
knowledge to help us build our iOS app of EFGH and take it live to Apple Store.
They were a very effective team, reliable and worked closely with our team.
They were open to resolve integration issues patiently and delivered us a great
quality app in short time. They were realistic in what they committed and
whatever they did, they delivered which is a surprise for most of us in the tech
industry. I enjoyed working with the team and hope to work again in the future
too."
Client
Testimonials
Aguai Confidential 17
19. ABOUT AGUAI
Aguai Solutions Pvt. Ltd. is a product
engineering and digital solutions
company that delivers cutting-edge
products and solutions for customers.
The company was founded in 2013 and
is headquartered in Bangalore, India. It
has 20+ employees delivering services
to clients in USA and India. The
company focuses on Banking, Financial
Services and Healthcare verticals. The
genesis of the company lies in product
engineering with the launch of its own
product in 2015 focused on digitizing
business processes in the Healthcare
segment.