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Futureinterfacesin
InternetofThings
MONIKA HOFFMANN
SAP C RM C O NSULTANT
AT APO LLO G IC
SZYMON MYDLARZ
PRO DUC T MANAG ER /UX DESIG NER
AT APO LLO G IC
ABOUTUS
# SAP CRM
# ABAP DEVELOPING
# MARKETING IN C RM
# LEC TURER
# BO ARDG AMES
# USER EXPERIENCE
# PRO DUC T MANAG EMENT
# SALES AUTO MATIO N & C RMFO R SME
# FITNESS
# MO UNTAIN HIKING
ABOUTUS
MAINPRESENTATIONPURPOSE
To present the direction of UI
development in relation to IoT field
To show how big players approach IoT
and try to adapt new interfaces
1
2
Firstpart
MOVIE – MICROSOFT PRODUCTIVITY FUTURE VISION
INTERFACES
1962
INTERFACES
1964
INTERFACES
1978
INTERFACES
1983
INTERFACES
1995
INTERFACES
2003
INTERFACES
2011+
TIMELINE
1962
1964
1962
1983
1991
2003
1995
2003 20121990
2011
2004
EvolutionofUI
indigitalworld
DESKTOP WEB MOBILE
IoTismorethanjustscreens
DESKTOP WEB MOBILE
YOURHOME | KNOBS
YOURHOME| BUTTONS
YOURHOME| SWITCHES
YOURHOME| LAVERS&HANDLES
YOURHOMETODAY
KNOBS
BUTTONS
SWITCHES
LAVERS&
HANDLES
Toclarify…
WHAT IS A
USER INTERFACE ?
USER INTERFACE A HUMAN THAT USES
SOMETHING (CUSTOMER,
EMPLOYEE, CITIZEN, PARENT,
CHILD)
USER INTERFACE A HUMAN THAT USES
SOMETHING
A WAY FOR A HUMAN TO
UNDERSTAND AND CONTROL
MACHINE OR TECHNOLOGY
ISITIMPORTANT?
vs.
ISITIMPORTANT?
vs.
COLOURS COLOURS&SHAPES
Howdointerfaceschange?
Liketoday, withsmall
differences:
• Greaterrelevance
• Politerinteractions
• Envolvedtouch, gesture, voice
• Newscreenformfactors
• Moredistributed
• Returntophysical
FUTUREINTERFACE
YOURFUTUREHOME
Envolvedgestures| politer
interactions
YOURFUTUREHOME
Envolvedvoicecontrol
YOURFUTUREHOME
Screenseverywhere, literally
everywhere
YOURFUTUREHOME
Newshapes
Newimmersion | politer
interaction
YOURFUTUREHOME
Distributedbuttons, knobs
Contextuse
YOURFUTUREHOME
politerinteractions
YOURFUTUREHOME
Wearablesasnewinformation
hubs?
KNOBS, BUTTONS, KEYBOARDS
ANDMICESWILLREMAIN
YOURHOMETODAY
KNOBS
BUTTONS
SWITCHES
LAVERS&
HANDLES
YOURHOMETOMORROW
KNOBS
BUTTONS
LEVERS&
HANDLES
SWITCHES
Liketoday, withsmall
differences:
• Greaterrelevance
• Politerinteractions
• Envolvedtouch, gesture, voice
• Newscreenformfactors
• Moredistributed
• Returntophysical
Secondpart
MAINPRESENTATIONPURPOSE
To present the direction of UI
development in relation to IoT field
To show how big players approach IoT
and try to adapt new interfaces
1
2
SAP
SAPAPPROACH
Connected buildings Connected health Connected vehicle Connected city Connected employee
Connected oil field Connected retail Connected
construction
Connected mine Connected utilities
SAPCONNECTEDMINING
„Let'sbeclear: thisistheinternet
of really bigthings”
SAPCONNECTEDMINING
SAPCONNECTEDMINING
SAPSMARTVENDING
SAPSMARTVENDING
SAPSMARTVENDING
SAPCONNECTEDHEALTHDIABETESAPP
SAP+ ROCHE
SAPCONNECTEDHEALTHDIABETESAPP
Real-timemedicalresponsewith
wearabletechnology
AUGMENTEDREALITYSOLUTIONSFORENTERPRISE
MOVIE – SAP + VUZIX = AUGMENTED REALITY FOR ENTERPRISES
AUGMENTEDREALITYSOLUTIONSFORENTERPRISE
SAP+ Vuzix
SAPCONNECTEDVEHICLE
SAPCONNECTEDVEHICLE
SAPCONNECTEDVEHICLE
SAPREALESTATECOCKPIT
SUMMARY
1 Why? Because it
provides us control
3 Touch, gestures, voice
will envolve 4IoT not only for end-
customers but also to
business
Some well-known
interfaces will remain 2
QUESTIONS?
MONIKA HOFFMANN
SAP C RM C O NSULTANT
AT APO LLO G IC
SZYMON MYDLARZ
PRO DUC T MANAG ER /UX DESIG NER
AT APO LLO G IC
TOREADMORE
http://www.slideshare.net/jasonmesut/the-future-of-user-interfaces
http://www.slideshare.net/rajeshlal/evolution-of-user-interface-26414802
http://go.sap.com/solution/internet-of-things.html
http://www.sap.com/asset/detail.2015-01-jan.roche-diabetes-care-and-sap-
introduce-app-for-connected-care-ctv-mp4.html
https://www.youtube.com/user/SAPInternetofThings
Futureinterfacesin
InternetofThings

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Internet of Things Poland 2015, 18-19 listopada, Poznań - Monika Hoffman i Szymon Mydlarz

Editor's Notes

  1. # Apollogic #DE, PL company based in Poznan Science and Technology Park #SAP technology #Business applications #IoT
  2. Movie as a short warm-up; this time we are going to present more likely future if comes to User Interfaces, but now let’s recall history for a while…
  3. 1st Computer Game Spacewar published in 1962 by Steve Rusell is regarded as first User Interface. It had it’s own visualization, 4 commands to perform and keyboard to control.
  4. 2 years later first mouse designed by Douglas Engelbart was presented to wide public. It had wheels that make contact with the working surface. As an interesting fact I can say that first mouse prototype was patentet after WW2 and kept as a military secret.
  5. Comand line Interface; here: the first spreadsheet computer program for personal computers, originally released for the Apple II. Simple interface that revolutionlized the way companies start operating!
  6. First GUI in Apple Lisa; We can see for the first time graphic elements like windows, icons, menus, pointer. That was really cool!
  7. First years of 1995 resulted in UI Frameworks, for example Visual Basic or Photo Editor.
  8. 2003 was the year of first widgets, (including konfabulator) on iOS.
  9. Since 2011 we have been facing with Advanced User Interfaces: including Zooming User Interface, 3D Interface, Skeuomorphic Interface – skeumoformism is a type of inverted obsolescence that aims in alleviating future shock (can be observed in smartphone’s notes, calculators, but also audiobook’s shelfes, as on presentation), Modern /Metro UI.
  10. In upper timeline we can also observe couple of facts that contributed to new interfaces appearance, including: Introducing World Wide Web in 1990 Mobile Touch Interface presented (Pen based Interface) in 1991 Touchscreen Interface – FingerWorks that launched in 2003 Apperience of Web 2.0 in 2004 Introducing HTML5, here: Adaptive User Interface from 2012
  11. The evolution od UI that I have mentioned goes from desktop, web to mobile devices…
  12. But being honest… IoT, which is today’s main topic, is more than just screens. „Smart devices” that create Internet of Things are loaded with sesnsors and can „talk” with each other (here: convey data and information) to us and other devices. How we can understand and control them?
  13. Before I try to explain how the interfaces of IoT will change let’s remind ouselfes which interfaces we use in our immediate environment… These knobs in the presentation we use on a daily basis, in our bad rooms, living rooms, cars and kitchen. There are also interfaces.
  14. Second type of interfaces, buttons are also well known to everybody who watches television, drives a car, wash clotes in wash maschine or … who goes to the sitter by reheatting dinner .
  15. Switches are mailny associated with current but not only, here we have the example from car.
  16. Lavers and handles are elements that have bacame inseparable part of our life, not only as the elements of our household duties but also leisure time.
  17. Those examples show us how we, as people, approach to items surrounding us.
  18. Intiutively we understand the concept of „user interfaces” but to fully clarify potencial misunderstandings…
  19. Let’s split these words…
  20. Is it important? Really? Hmmm, something to add?  Eternal problem of humanity can be solved.
  21. This is something from my backyard. The problem I always face when sorting rubbish. Can be easier? Yes, it can.
  22. Now, let’s see how do UI change in near future…
  23. For those who expect revolution straight from „Minority report” or other Science Fiction movies I have dissapointment. UI will be like today, with the following differences: Greater relevance Politer interactions Envolved touch, gesture, voice New screen form factors More distributed Return to physical Will try to explain this concept it in next slides.
  24. First of all we will experience more gestures and touch type. Instead of using buttons people start to use their gestures and move to express their intention. [Wii, Nintendo] But on the other hand leap motions controllers are not a replacement for mouses or keyboards; it lets us interact with applications in more intuitive way.
  25. Secondly, we can observe new apprach to voice-to-text dictation using eg Siri digital assistant or Alexa Voice Service in Echo project from Amazon. Driving safer (not texting manually), making to-do list, streamming podcasts, playing audiobooks and controling your house with a word have never been so easy.
  26. IoT era will result in many, many new screens…
  27. But not oly flat screens we know nowadays, but any shape screens that will replace tradicional control panels.
  28. Buttons and knops we know nowadays will no longer be an integral part of electronic appliances. Simply won’t have to. Our live become a new context for using them, here: to order new washing powder, raise the temperaturę in our flat or… inform our relatives when encounterring danger situation, like in Flic project.
  29. Why to use screen for orderring foodstuffs we miss? Better to use Amazon Dash by scanning labels or barcodes of product that are about to run out. Hew experience, but buttons still there. Is seems that tech companies as Google (Nest project) or Amazon by buying hardware companies and their skills are openning new chapter.
  30. The technology, which Bezos, founder and CEO of Amazon, says can scan 100 million objects and takes less than a second to work, is activated via a dedicated "Firefly" button on the Fire Phone. A hybrid of Google Googles and Shazam is a new way to find information about product, services, music, TV channels etc. Why typing if you can press „Firefly” buton and scan?
  31. We should not forget about nowadays trend for wearable technology, which will be more and more popular. Maby smartwatches or smartglasses will relace smartphone as a hub of information? Will see.
  32. The fact is that knobs, buttons, keyboards and mices will exsist. It’s not only that we are well acquinted with some activities like turning or pushing, and it will be hard to change, but also because so far nobody has invented more precise appliances like mice. Even touch, gesture and voice control will not eliminate precise item from 1964 . Of courfe in the nearest feature.
  33. Our interfaces today will change into…
  34. … Interfaces of the future. We will still have known elements from today’s world but with some changes…
  35. From my presentation I would like you to remember …
  36. Asset management Commerce Finance Human resources Manufacturing Marketing R&D/Engineering Sales Service Sourcing and procurement Supply chain Sustainability
  37. Connected buildings, vehicle, cities, oil field, employee, retail, Health, Constructions, Mine, Utilities
  38. Quick danger recognition - when for example gas concentration increase, application warns about it, and this quickly can be checked Recognize faulty item and repair via creating new service order Recognize faulty machines, like trucks etc Miners receive evacuation plan and rout for evacuation in case of danger (and position for his others team members) Safer work place Improve performance Not dependent from the power system – should work in almost every situation Saving a lot of money, in case of a breakdown (because of predicting, fast danger recognition)
  39. Quick danger recognition - when for example gas concentration increase, application warns about it, and this quickly can be checked Recognize faulty item and repair via creating new service order Recognize faulty machines, like trucks etc Miners receive evacuation plan and rout for evacuation in case of danger (and position for his others team members) Safer work place Improve performance Not dependent from the power system – should work in almost every situation Saving a lot of money, in case of a breakdown (because of predicting, fast danger recognition)
  40. Vending machines, where you can pay with your account (no real money with you needed), where you only put your card into the machine and it knows all about you. You can explore the products and purchase something. App keeps preferences, purchase history and this way it shows personalized offer for the customer, which stands in front of the machine. It is also connected with social media, so you can post, share on Facebook etc. You can personalize the app appearance (it will look the same than in each place on the world, where this machine with app is standing). Product recommendations, segmentation etc. When machines breaks down it notifies about it and the nearest expert is going to repair it. It has information about what is broken, which part needs to be exchanged etc. Benefits: Personalized shopping Purchase history and recommendations Socializing it Making buying at the machines stuff more trendy and enjoyable No money needed – one account for all machines (smart wallet)
  41. Vending machines, where you can pay with your account (no real money with you needed), where you only put your card into the machine and it knows all about you. You can explore the products and purchase something. App keeps preferences, purchase history and this way it shows personalized offer for the customer, which stands in front of the machine. It is also connected with social media, so you can post, share on Facebook etc. You can personalize the app appearance (it will look the same than in each place on the world, where this machine with app is standing). Product recommendations, segmentation etc. When machines breaks down it notifies about it and the nearest expert is going to repair it. It has information about what is broken, which part needs to be exchanged etc. Benefits: Personalized shopping Purchase history and recommendations Socializing it Making buying at the machines stuff more trendy and enjoyable No money needed – one account for all machines (smart wallet)
  42. Vending machines, where you can pay with your account (no real money with you needed), where you only put your card into the machine and it knows all about you. You can explore the products and purchase something. App keeps preferences, purchase history and this way it shows personalized offer for the customer, which stands in front of the machine. It is also connected with social media, so you can post, share on Facebook etc. You can personalize the app appearance (it will look the same than in each place on the world, where this machine with app is standing). Product recommendations, segmentation etc. When machines breaks down it notifies about it and the nearest expert is going to repair it. It has information about what is broken, which part needs to be exchanged etc. Benefits: Personalized shopping Purchase history and recommendations Socializing it Making buying at the machines stuff more trendy and enjoyable No money needed – one account for all machines (smart wallet)
  43. Monitoring blood sugar level at home, results are send directly to mobile phone and to your doctor Smartwatch + bend + phone apps + roche blood sugar machine -> sedn to SAP into HANA cloud -> doctor receives it and see if sth is wrong or not, can monitor when the blood sugar increase/decrease, how much patient excercise, etc https://www.youtube.com/watch?v=5uBopSYtfIc&index=1&list=PLYdj_yQpJjT0cXs0GwXyxt10b3kGr7kdi https://www.sap-tv.com/video/36028/fighting-diabetes-with-sap-app
  44. Monitoring blood sugar level at home, results are send directly to mobile phone and to your doctor https://www.youtube.com/watch?v=5uBopSYtfIc&index=1&list=PLYdj_yQpJjT0cXs0GwXyxt10b3kGr7kdi
  45. https://www.youtube.com/watch?v=Uo528eZSqCw (This video shows a warehouse picker getting directions on his smart glasses. SAP is working with smart eyewear company Vuzix to unleash to power of augmented reality. Create efficiencies for your organization across lines of businesses by enabling real-time access to data for factory workers.) Bar code scanner Routing a way to the pack Smart glasses Malfunction detection
  46. https://www.youtube.com/watch?v=Uo528eZSqCw (This video shows a warehouse picker getting directions on his smart glasses. SAP is working with smart eyewear company Vuzix to unleash to power of augmented reality. Create efficiencies for your organization across lines of businesses by enabling real-time access to data for factory workers.) Bar code scanner Routing a way to the pack Smart glasses Malfunction detection
  47. https://www.youtube.com/watch?v=cWo4lDa_1uw BMW https://www.youtube.com/watch?v=pXOz0b7cogU VW
  48. https://www.youtube.com/watch?v=cWo4lDa_1uw BMW https://www.youtube.com/watch?v=pXOz0b7cogU VW
  49. Finind parking sport Parking via smartphone
  50. Short description: When looking at a building’s life cycle, only 20% of the associated costs are spent during construction time. The remaining 80% incur while operating the building, and can roughly be split into energy costs (40%) and costs for technical maintenance and replacements (30-40%). Monitoring such diverse costs is challenging, especially because the underlying information is spread across multiple data sources. Benefits: Drill down into source systems: detailed information available directly from the cockpit  Reduced manual effort: easy linking of data from different systems such as HR/FI/CRM without timely manual data loads Simplified reporting: real-time reporting with predefined reports or on the fly data using powerful analytical tools  Lower energy consumptions/ lower costs of managing the buildings Forecasting costs/ future enhancements Occupancy sensors – integrate with HR systems Manage customer satisfaction Optimize building performance