Involve Care @ Aging2.0 | SF 8/22/2013


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  • In 2004, an estimated 1.6 million Medicare beneficiaries (4.4%) failed to fill or refill 1 or more prescriptions. The most common reasons cited for failure to fill were: "thought it would cost too much" (55.5%), followed by "medicine not covered by insurance" (20.2%), "didn't think medicine was necessary for the condition" (18.0%), and "was afraid of medicine reactions/contraindications" (11.8%). 2004 National Institute of Health StudyTen of the 23 older respondents (43%) thought their children were busy with their own lives and should not be burdened with their parents’ health problems. These respondents gave priority to their children's own families and jobs and did not want to ask their children to be involved in their health care. 2009 NIH StudySeniors don’t ask for help because:Pride/Embarassment – they are used to helping others.Don’t like to admit they are losing their independence and/or getting olderPrivacyMed Adherence =>Get PrecriptionNot visiting doctor => Get a RideNot Eating Well or not having something => Buy SomehtingNot understanding something => Ask a questionLiving in a mess => Visit someone (this is also the lonliness argument)InvolveCare provides a way for seniors to retain their dignitiy and independence while getting the help that others are happy to provide.Alliance for Health Reform, 20 percent of seniors are living with 5 or more chronic conditions, seeing an average of 14 different physicians and using about 50 prescriptions every year.What causes resistance to care?If your loved one is in need of care, he or she is likely dealing with loss — physical loss, mental loss, the loss of independence. Accepting care may mean relinquishing privacy and adjusting to new routines. As a result, your loved one may feel frightened and vulnerable, angry that he or she needs help or guilty about the idea of becoming a burden to family and friends. In addition, your loved one may be stubborn, have mental health concerns or simply think it's a sign of weakness to accept help. He or she might also be worried about any associated costs. A 2004 study found that seniors age 65 and older who no longer drive make 15 percent fewer trips to the doctor, 59 percent fewer trips to shop or eat out, and 65 percent fewer trips to visit friends and family, than drivers of the same age.20 percent of Americans age 65 and older don't drive
  • We do the following:Provide a dignified way for seniors to get the help they need (passive requests)Reduce the lonliness and isolation that seniors and caregivers feel.Get others involved to reduce the burden of caregiving.
  • The request flow is a way for a senior to passively get help:They use it to get organized and tell others what they are doing.The system asks others for helpPeople VOLUNTEER to do things without being asked to do things/ Others get to be Seniors can thank you.By tracking the behaviors of people in a passive way, it is a way to provide better health outcomes.
  • Involve Care @ Aging2.0 | SF 8/22/2013

    1. 1. involve careTM Aging 2.0
    2. 2. 2 Of Medicare beneficiaries failed to pick up a prescription mostly due to a concern over the cost or health coverage. Of seniors thought that their children were busy with their own lives and should not be burdened with their parents health problems. Fewer trips to the doctor because 20% of seniors over 65 don’t drive. *Source: 2009 National Institute of Health Study, 2004 AARP study,, 2011 AARP Study. What Caregiving Means for Retirees Retirees don’t get the help that they need because they are uncomfortable asking for help and the perception that they are a burden Reasons Seniors do not ask for help: 1. Not used to asking for help 2. Fear of losing independence 3. Embarrassed to ask for help. 4. Confusion related to condition or coverage 5. Privacy Concerns
    3. 3. 3 The Opportunity Transform caregiving from a 1:1 experience to a dignified, collective social experience. We are always here for you. Let’s talk again soon!
    4. 4. 4 ORGANIZE  Add Appointments  Audio record medical visits CONNECT  Email/Phone/SMS  Picture Sharing/Comments  Profiles  24/7 Nurse Line INVOLVE  Share rides and errands  Medication adherence & Rx refills The Solution: InvolveCare™ InvolveCare helps retirees engage with family and request help without “asking”
    5. 5. 5 Summary Benefits  Helping retirees get the help they need can yield better health behavior  Improved family connectedness has been shown to lead to better health outcomes