Heart of DevOps - Ryan Lockard

1. Heart of DevOps
Heart of DevOps
Agile Maine 10/10/2018
Ryan Lockard
@_Lockard

2. The deepest pool of DevOps &
cloud transformation talent in
the industry
We can scale rapidly to support
diverse client requirements
across the globe
More DevOps transformation
executed than any other
professional services firm
Invested by VC Columbia Capital
who are supporting our rapid
global growth
Contino is a global professional services firm who help enterprise organizations accelerate innovation through the
adoption of DevOps and cloud-native computing.

3. game-changing approaches
data-driven maturity
framework
big data and
analytics platforms
best
practices
accelerate time to
market and organizational
agility.
transformative
connectivity
improve and modernize
their approach to IT
security
not exposing
themselves to risk
build and
migrations
detailed
TCO and business case
development

4. Contino is a of the Partner Network and been awarded AWS
DevOps and AWS Financial Services Competencies, one of only 13 other APN partners globally with this
combination of endorsements.
Achieving Premier Partner status from Standard in just over a year is one of the fastest ever progressions –
prompting UK Enterprise Lead at AWS, Eoin Cosgrave, to comment: “It’s highly deserved recognition for the work
you have been doing to help our customers adopt AWS. I look forward to the next phase, thank you for the
tremendous partnership to date.”
We have over across our three regions of EMEA, APAC and AMERS. Contributing a
significant proportion of this number is Contino in Australia, having acquired Melbourne-based consulting
organisation earlier this year – who were Rising Star finalist in the 2018 Australia and New Zealand
Partner Awards.
Contino doesn’t resell or run managed services, making us uniquely positioned in the AWS consulting partner
ecosystem to provide trusted and objective advice to our customers.
Contino are a HashiCorp System Integrator Partner.
With our significant global delivery team we continue to provide
strategic advice and implementation of the complete HashiCorp
product suite.
In addition to community contributions and participation in
events, Contino worked with HashiCorp to produce the official
documentation for onboarding client organizations to Terraform
Enterprise.
Contino are also a Kubernetes Certified Service
Provider (KCSP).
This is a recognition of the Contino team’s
in-depth knowledge of Kubernetes, visible
contributions to the Kubernetes community at
large and substantial experience of using the
tool in customer engagements.

5. Ryan Lockard
- VP Consulting - Contino |
Cloud and DevOps
- Philly based, travels often
- @_Lockard
- Agile Uprising
1. Never been to Maine
2. Lobster overdose
3. Met some locals
4. Told them I am here to
speak at an event...

14. Heart of DevOps
Why do we do DevOps

15. Heart of DevOps
Why do we do DevOps
Create Value Reduce Risk

16. Heart of DevOps
Issues today
1. Over-Indexing on technology
2. No shared understanding
3. Certifications

17. Heart of DevOps
Bad systems are
pigs.

18. Heart of DevOps
Can we agree that a base principal of DevOps is the integration
of Development, infrastructure and Operations?
What percentage of IT professionals would you say feel DevOps
has not yet been adopted at their work?

19. Heart of DevOps
Can we agree that a base principal of DevOps is the integration
of Development, infrastructure and Operations?
What percentage of IT professionals would you say feel DevOps
has not yet been adopted at their work?
78%
SRC: 2nd Watch https://bit.ly/2KPpDnq

20. Heart of DevOps
That was a survey of 1000 IT professionals!
Of that same population, guess what percentage said they do
Infrastructure as code instead of manual
configuration/provisioning?

21. Heart of DevOps
That was a survey of 1000 IT professionals!
Of that same population, guess what percentage said they do
Infrastructure as code instead of manual
configuration/provisioning?
60%

22. Heart of DevOps

23. Heart of DevOps
78%
DevOps not
adopted
60%
IAC
Including Terraform, Containers
COnfig Mgmt

24. Heart of DevOps
Remember...

25. Heart of DevOps
Bad systems are
pigs.

26. Heart of DevOps
DevOps-yTools

27. Heart of DevOps
Yup. Still a pig

28. Heart of DevOps
Yup. Still a pig
Failure 1: No shared
Understanding of
DevOps

29. Heart of DevOps
Pipeline all the things!

30. Heart of DevOps
Manual handoffs
Discoverability
Security Concerns
Silos
Business
Value

31. Heart of DevOps
So, can you embrace DevOps without tools?

32. Heart of DevOps
So, can you embrace DevOps without tools?
No. Don’t be Silly.

33. Heart of DevOps
“At its heart, though—when you dig down underneath the rhetoric and
positions, the software architecture decisions and design patterns,
down below the software-development lifecycle and your agile
practice—DevOps is about bringing together all the people you need to
build and run your business effectively, and empowering them to move
as quickly as possible towards their goals. “
Adam Jacob
Co-Founder and CTO of Chef

34. Heart of DevOps
“At its heart, though—when you dig down underneath the rhetoric and
positions, the software architecture decisions and design patterns,
down below the software-development lifecycle and your agile
practice—DevOps is about bringing together all the people you need to
build and run your business effectively, and empowering them to move
as quickly as possible towards their goals. “
Adam Jacob
Co-Founder and CTO of Chef
Failure 2: Widespread
misconceptions of
DevOps

35. Heart of DevOps
Tools should be Commodities
And Enablers of Strategy

36. Heart of DevOps
Security and
“Security”

37. Heart of DevOps

38. Heart of DevOps

39. Heart of DevOps

40. Heart of DevOps

41. Heart of DevOps

42. Heart of DevOps

43. Heart of DevOps

44. Heart of DevOps
Failure 3:
Conflicting
interests of DevOps

45. Heart of DevOps
So What is Security’s Role?

46. Heart of DevOps
So What is Security’s Role?
Principals:
1) Make Security a first class citizen
2) Embed Security into the SDLC
3) Allow for Security to become dynamic
4) Create lossless feedback signals to the Security clients

47. Heart of DevOps
Certification

48. Heart of DevOps DevOps Certified

49. Heart of DevOps
How do we actually transform to a DevOps culture?
Two Stances

50. Heart of DevOps
inspirational
communication
How do we actually transform to a DevOps culture?
Leadership
Vision
intellectual
stimulation
supportive
leadership
Personal
Recognition

51. Heart of DevOps
Low Deployment
Frequency
How do we actually transform to a DevOps culture?
Teams
Low Lead Time
for Changes
High Lead Time
for Changes
High Deployment
Frequency
High Performing Teams
Low Performing Teams

52. Heart of DevOps
How do we actually transform to a DevOps culture?
High Performing Teams are more than twice as likely to realize:
Quantity of products or services.
Operating efficiency.
Customer satisfaction.
Quality of products or services provided.
Achieving organizational and mission goals.
Measures that demonstrate to external parties whether or not
the organization is achieving intended results
Src: State of DevOps 2017

53. Heart of DevOps
Thats a wrap
So are you saying DevOps is dead? No
DevOps <> Tools
You cannot certify a culture, especially if you do not understand a culture
If you want a copy of these slides, we will make them available

54. Heart of DevOps
¯_(ツ)_/¯