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LESS 2012 - Lean Startup Isn't Just for Startups

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LESS 2012 - Lean Startup Isn't Just for Startups

  1. 1. Lean Startup Isn’t Just for Startups @jasonlittle
  2. 2. Hypothesis: Crowd bias at LESS 2012 coupled with the tracks and sessions here leads me to believe people will want to hear more about Lean Change over “traditional” Lean Startup Experiment: TwitPoll with 3 Topics, time permitting put a sheet of paper up in the common area Validated Learning: 45% voted in favor of Lean Change.
  3. 3. Hang on a minute...
  4. 4. ! confirmation bias
  5. 5. What’s this worth?
  6. 6. LS for Products Enterprise LS LS for Change Do you guys, like, make iPad Do you guys, like, make iPad Apps? Apps?
  7. 7. LS for Products Enterprise LS LS for Change 12% clicked through 30% of those filled out lead form 2 of the 30% bought it 85% of all mobile traffic on iOS Landing Page Conversion Rates
  8. 8. LS for Products Enterprise LS LS for Change Prototype to Finished Product
  9. 9. LS for Products Enterprise LS LS for Change - customers loved the ‘cool’ factor - customers wanted offline support for management - customers didn’t like the subscription fee - over-the-air content updates were good - some customers wanted in-house apps What I Learned
  10. 10. LS for Products Enterprise LS LS for Change - worried about prices too soon - built too much too soon - little customer development done - tried solving the wrong problem (cash flow) Mistakes Made
  11. 11. LS for Products Enterprise LS LS for Change HTML 5 Where are they now?
  12. 12. LS for Products Enterprise LS LS for Change IT Department Intake Elaboration Delivery - I have an idea! - who’s it for? - build it +/- 50% - how big is it? - release it - when could it be - gather feedback done? we’re starting here Un-certainty
  13. 13. LS for Products Enterprise LS LS for Change The problem(s): - teams were usually given solutions - projects funded and committed before validation - not meeting the demands of customers - “order taker” mentality - prioritization pushed to IT - too many “lines of business” competing for IT The Solution(s): - business model canvas for org improvements - move to quarterly budgeting via PMO - business model canvas to replace intake governance docs How? Starting with a Leverage Point
  14. 14. LS for Products Enterprise LS LS for Change
  15. 15. LS for Products Enterprise LS LS for Change Rev 1.0 : MVC - Minimum Viable Change + - - no customer development - think about change first - change is too complex for “standards” - weekly evaluations/insights - pivoting too often - discovered early adopters - OMG you CAN’T do that to people!!! Evolution of Lean Change
  16. 16. LS for Products Enterprise LS LS for Change
  17. 17. LS for Products Enterprise LS LS for Change Rev 1.1 : Push, Don’t Pull “Jason, say something fluffy!” - Jeff Anderson Evolution of Lean Change
  18. 18. LS for Products Enterprise LS LS for Change Rev 1.2 : Cohort Analysis Process “Agile” Cohort Strategy 1 Strategy 2 Project 1 Metrics Adoption Practices Introduce Visualize All Health MVC 1 MVC 1 Retrospecti MVC 11 MVC 11 Work Dashboard MVC MVC ves Add Using MMF blockers on BDD thru-put EKB Daily Standups Evolution of Lean Change
  19. 19. LS for Products Enterprise LS LS for Change #LeanChange Insights Options To Do MVP/MVC Introduce Validate negotiate introduce validate change change change cost generate launch pivot? measurements experiment abandon? value Lean Change 2.0
  20. 20. LS for Products Enterprise LS LS for Change
  21. 21. LS for Products Enterprise LS LS for Change
  22. 22. LS for Products Enterprise LS LS for Change
  23. 23. LS for Products Enterprise LS LS for Change Team Kanban Board Change Agent Board
  24. 24. LS for Products Enterprise LS LS for Change The Experiment that Changed the World
  25. 25. LS for Products Enterprise LS LS for Change - how many people would show up? - what topics would they discuss? - what departments are they from? What I Wanted to Know
  26. 26. LS for Products Enterprise LS LS for Change ? Rolling out Mgnt 3.0 to Leadership Using LS for Program Governance Doc ? Connection to HR Expertise PMO Directory Executive Lean Coffee BA CoP Lean Coffee What it Led To
  27. 27. LS for Products Enterprise LS LS for Change ? What’s Next for Lean Change?
  28. 28. Done. Andrew Annett Alexei Hui Jeff Anderson @akannett @alhui @thomasjeffrey Jason Little Taimur Mohammed @jasonlittle Bilal Iqbal @taimurmohammed the only guy in the world not on twitter Contributo Ardita Karaj @ardita_k rs Andrew La Rosa @alarosa Bernadette Dario @bernadettedario leanchange.org (in progress) Emad Toukan agileconsulting.blogspot.com @emadtoukan #leanchange

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