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Lean Change Management at SDEC 13

During this presentation I challenged the notion that "agile fails due to resistance or failure to change culture". Lean Change Management helps people passionate about meaningful change learn new approaches to organizational change.

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Jason Little - Lean Change Management
Running an Agile Transformation with Lean Startup

Thank you to our Sponsors

1
Why Does Agile Fail?
Why Agile Fails
1) Failure to change culture
2) General Resistance to change

http://www.versionone.com/pdf/7th-Annual-State-of-Agile-Development-Survey.pdf
Lean Change Management at SDEC 13
70% of changes initiatives fail
1) lack of a structured change process
2) Un-predicable nature of people

http://www.onirik.com.au/media/Whitepapers/Cracking%20the%20Change%20Code%20White%20Paper.pdf
Lean Change Management at SDEC 13
Lean Startup
Hypothesis
Hypothesis

Change Canvas
Hypothesis

System Feedback

Change Canvas
Lean Change Management
2 Principles
1) You cannot control how people will react to change
2) People will be happier if they can help develop the
change
what is our hypothesis about this change?
how will we know it’s been successful?
how will we show measurable progress?
who’s affected by the change?
what commitment do we need from those affected?
what are our options?
how will we communicate?
we want these folks
Lean Change Management at SDEC 13
Lean
Startup
Kanban
Retrospectives

®
ADKAR

7S

Galbraith
5 Star
Kotter’s Change
Model

SCARF
Fogg Model
Satir
Lewin

Agile tools
Traditional CM tools
Neuroscience/behaviour
We want more chefs...

and less fast-food
cooks
Hypothesis
We are implementing Agile so we can...
Success Criteria
We will be successful with Agile when...
Progress Measures
We will know we’re on the right path when...
what’s the blast radius?
- change is within
a solitary team or dept
- low-hanging fruit

Options

value

- implies many people
are affected
- change crosses multiple
organizational boundaries

cost
Selected Options
become MVCs
(minimum viable changes)
How did people react?

innovator!

laggard!
Change Coalition
Gather Insights from:
- water cooler talk
- lean coffee sessions
- surveys
- measurable outcomes
- tools (ADKAR, OCAI, etc)
Feed new Insights into new Options
what’s the urgency?
From who’s
perspective?

Where do we
want to go?

What commitment do we need
from the people affected?

True North

How will we
communicate?

Who is affected?

What benefit do we think we’ll
get?
Lean Change Management at SDEC 13
Lean Change Management at SDEC 13
Learn More
www.leanchange.org
@jasonlittle

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