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[INNOVA] What Makes a Successful Search Manager?

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[INNOVA] What Makes a Successful Search Manager?

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Leading your organization to success with Search is a daunting task. You have to have clear and measurable goals, ongoing communication with the key stakeholders, as well as good professional skills. Getting holistic education as a Search Manager is not easy though. In this session, we discuss all of these challenges as well as options to become beyond successful.

Leading your organization to success with Search is a daunting task. You have to have clear and measurable goals, ongoing communication with the key stakeholders, as well as good professional skills. Getting holistic education as a Search Manager is not easy though. In this session, we discuss all of these challenges as well as options to become beyond successful.

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[INNOVA] What Makes a Successful Search Manager?

  1. 1. [INNOVA] What Makes a Successful Search Manager? Agnes Molnar Agnes.Molnar@SearchExplained.com
  2. 2. Challenges Goals Motivations Owners Locations Knowledge Flows Complex Business Environment Context
  3. 3. Being a Search Manager… It’s NOT enough to know search It’s NOT enough to be a good manager It’s NOT enough to be a good strategist It’s NOT enough to know IT It’s NOT enough to know the business
  4. 4. Be Innovative!
  5. 5. Be an Internal Entrepreneur!
  6. 6. Think like a Business Owner “ Specializ ed information center s within Australia returned over $5 for ever y $ 1 invested.” Putting a Price on “Priceless” 2014 study led by the Australian Library and Information Association
  7. 7. Think like a Business Owner • Consistent Competition – For the attention and trust of users (“Google-ization”) – For budget • Search as essential part of Knowledge Management System & Process • Always be PROACTIVE • Stay in front of your organization’s needs
  8. 8. Think like a Business Owner • Focus on your key users – Create value – Generate revenue – Make strategic decisions – The risk-taking people in the organization – Anticipate the future “Internal Champions”
  9. 9. Question Assumptions • Search & information services valued in the past may no longer be seen as relevant! • Trends today: – higher level of analysis and distillation – Visualization – TL;DR = “Too Long; Didn’t Read”
  10. 10. Question Assumptions • Always challenge your own assumptions • Always test your beliefs • Assume your organization will always be evolving • Make sure your services will always be evolving • Reality Check Questionnaire: http://SearchExplained.com/UC2016
  11. 11. Keep in Touch! Get Involved! Agnes.Molnar@ SearchExplained.com @SearchExplained /SearchExplained /SearchExplained http://Academy.SearchExplained.com http://SearchExplained.com/UC2016 Get 20% discount by using the code: UC2016

Editor's Notes

  • END USER level 200
  • The invention of the electric bulb did not happen by enhancing candles…
  • Innovation
    Risk-taking
    To provide higher value
    Small enterprise within your organization
    Responding to new competitive pressures
    Finding out new needs
    Creating new servioces
  • Out-of-pocket savings
    Time saved by information professionals
    This figure only took into account the direct expenses and employee time saved!
    The impact of better outcomes was not calculated (but considered to be also significant).
  • Always challenge your own assumptions about what your organization wants and value
  • ×