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Five Business Challenges of Hybrid Search #Live360

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SharePoint 2016 and Office 365 provide a new way of implementing Hybrid Search. While this is obviously one of the most important benefits, it's worth stopping and answering some business questions before you start implementing.

This session is based on real-world projects and implementations. You'll gain knowledge and experiences from a business perspective.

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Five Business Challenges of Hybrid Search #Live360

  1. 1. Five Business Challenges Of Hybrid Search Agnes Molnar Founder, Managing Consultant, Search Explained Level: Introductory to Intermediate
  2. 2. LIVE!360 RESOURCES https://SearchExplained.com/Live360
  3. 3. COMMON CHALLENGES WITH SEARCH
  4. 4. COMMON CHALLENGES WITH SEARCH FINDABILITY
  5. 5. Challenge #1 – Information Overload
  6. 6. Challenge #2 – Finding the Needle in a Haystack
  7. 7. Challenge #3 – Organizational Silos
  8. 8. Challenge #4 – Technical Silos
  9. 9. Challenge #5 – Search and Domain Expertise
  10. 10. Search as a Metaphor is Broken! “Search is no longer simply about “search” ie. information retrieval triggered by a user entering a string of text. It is moving into the real-time, the predictive, and the visual.” Innovations in Knowledge Organization Conference Singapore, 2015
  11. 11. Findability
  12. 12. Search vs. Discovery
  13. 13. HYBRID SEARCH
  14. 14. Hybrid Search in SharePoint 2016 and Office 365
  15. 15. Delve
  16. 16. Manager Direct report Works with Emailed to me Viewed by me Shared with me Presented to me Liked by me Office Graph
  17. 17. User Files Conversations People & Groups Events Office Graph
  18. 18. User Files Conversations People & Groups Events COLLEAGUES MESSAGE S EVENTS FILES EMAILS Office Graph
  19. 19. Mistakes to Avoid Ignoring Hybrid Search • Implement it as early as possible! Dive “all in” immediately • Add content sources step-by-step • “Search first” migration Looking for one search that “rules them all” • Enterprise Search + Targeted Search Applications
  20. 20. Mistakes to Avoid II. Not considering the benefits beyond aggregated & unified search results • Delve • Office Graph  Custom Applications Not involving all necessary stakeholders • Having committed Team members is a MUST Seeing Search as a one-time project • Continuous effort like “gardening”
  21. 21. Summary
  22. 22. THANK YOU! Agnes Molnar Agnes.Molnar@ SearchExplained.com 9 years MVP Search & Findability Consultant Mentor, Author, Public Speaker Search Explained http://SearchExplained .com @SearchExplained /SearchExplained Search Explained Academy https://Academy. SearchExplained.com Books https://SearchExplained .com /Books https://SearchExplained.com/Live360

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