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Search Based Applications with SharePoint 2013

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Search Based Applications with SharePoint 2013

  1. 1. Search Based Applications with SharePoint 2013 Agnes Molnar International SharePoint Consultant, ECM & Search Expert, MVP
  2. 2. Search Connects people to the information they need to get their jobs done.
  3. 3. Information-Seeking Patterns • „I know what I’m searching for and know how to do that” • „I know what I’m searching for but I don’t know how to do that” • „I don’t know what I’m searching for” • „Am I Searching?...”
  4. 4. Search-Based Applications Embedded Search Enterprise Search Search-Based Applications Search scope Information managed within the system Heterogeneous information stored in diverse repositories Specific content for the target audience User Experience Mirrors the look and feel of the system “One size fits all” Custom design Retrieval Experience The way the information is stored determines how it can be searched Users type query and review ranked results, filter by facets Tailored input and output options Example Search within a CRM system Search on Intranet Innovation Portal, Knowledge Browser, Call Center, Logistics Portal, etc.
  5. 5. Search-Based Applications Embedded Search Enterprise Search Search-Based Applications Search scope Information managed within the system Heterogeneous information stored in diverse repositories Specific content for the target audience User Experience Mirrors the look and feel of the system “One size fits all” Custom design Retrieval Experience The way the information is stored determines how it can be searched Users type query and review ranked results, filter by facets Tailored input and output options Example Search within a CRM system Search on Intranet Innovation Portal, Knowledge Browser, Call Center, Logistics Portal, etc.
  6. 6. Search-Based Applications Embedded Search Enterprise Search Search-Based Applications Search scope Information managed within the system Heterogeneous information stored in diverse repositories Specific content for the target audience User Experience Mirrors the look and feel of the system “One size fits all” Custom design Retrieval Experience The way the information is stored determines how it can be searched Users type query and review ranked results, filter by facets Tailored input and output options Example Search within a CRM system Search on Intranet Innovation Portal, Knowledge Browser, Call Center, Logistics Portal, etc.
  7. 7. Customizations for Search Based Applications Configure Extend Create User Context LOB Connectivity Content Processing Business language Federation Sources UI Look & Feel Analytics ….. Relevance Profiles UI & Web Parts Result Rollup Visual Elements Workflows ….. Custom Elements Work Environments New Innovations ….
  8. 8. Search Based Applications Examples
  9. 9. real estate risk
  10. 10. collaboration KM strategy Knowledge Center You searched for: collaboration KM strategy > 1996 to 2007  Travel  Key Concepts  Service Offerings  Sure, send me a draft ppt, ok?
  11. 11. Implementation With SharePoint 2013
  12. 12. Content Crawling • Bring data in from various places and systems • Crawling vs. Federation • Out-of-the-Box Connectors • Business Connectivity Services • 3rd party Connectors
  13. 13. Content Processing • Creating Metadata • Names, key concepts, companies, properties, etc. • Synonyms • Consistent Metadata Mapping • Language Detection • Custom Entity Extraction
  14. 14. UI Configuration Out-of-the- Box • Managed Navigation • Content by Search • Display Templates • Result Types • Hover Panel • Refinement • Query Rules • Faceted Search • Refinement Panel
  15. 15. Custom UI elements • Visual Navigation • Charts and Maps • Dashboard experience
  16. 16. Relevance • Custom ranking models
  17. 17. Take Actions • Workflows • Declare as Record • External Integration
  18. 18. Conclusions THEN Search Based Applications SharePoint 2013 Big amount of data Specific audience Specific requirements Deep understanding & knowledge IF
  19. 19. Thank you! Web: http://aghy.hu Email: aghy@aghy.hu Twitter: @molnaragnes

Editor's Notes

  • Patent search application
  • Company dashboard, growth, results, etc.
  • Alerts about increased risks in certain real estate holdingsORQuickly identify opportunities: which customers and prospects to communicate with, that to send them, who to ask for help, etc.
  • Knowledge CenterPreparing meeting with a new prospect:Most information is in PowerPoint and in consultants’ headsSeparate areas to get involvedThousands of engagements and hundreds of experts – what’s the best match for this customer???
  • Federation: customization!!Continuous crawl
  • + Classification – customLess flexible entity extraction
  • Query rules by roleTaxes in Norway, UK, USRole / Department
  • Custom developmentWeb PartsConsuming search results (API)Custom dev or 3rd party – big ecosystem
  • ResultsHover PanelCustom UI element

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