Agnes MolnarINFORMATION ARCHITECTURE   AND ENTERPRISE SEARCH –          BETTER TOGETHER
ABOUT AGNES MOLNAR• SharePoint Server MVP• Senior Solutions Consultant, BA Insight• Blogger, frequent speaker, writer• Web...
AGENDA• What is the „Information Architecture”?• What is the „Search”?• SP2010 Document Management Capabilities• SP2010 Se...
WHY? WHY? WHY?• Information overload   Data is doubling every 18 months (Gartner)• Time spent by searching for something: ...
WHAT IS„INFORMATION ARCHITECTURE”?The art and science of organizing and labeling web sites, intranets, online communities,...
ORGANIZING THE CONTENT IN SP2010•   Document Libraries & Folders•   Content Types•   Document Sets•   Managed Metadata•   ...
FOLDERS VS. DOCUMENT SETS• Document Sets: Components, similar to folders, that enable users to collaborate on related docu...
FOLDERS VS. DOCUMENT SETS                    Document_1                                    Document_F1_1                  ...
CONTENT TYPES• Content Type:  • Properties & Metadata  • Workflows  • Document Template• One Content Type – Multiple Docum...
MANAGED METADATA• Managed Metadata:   A hierarchical collection of centrally managed terms that you can define   and then ...
CONTENT ORGANIZER RULES• Property based rules• Users don’t need to know where to save• Well organized content• Discover, s...
WHAT IS „SEARCH”?• „I know what I’m searching for and know how to do  that”• „I know what I’m searching for but I don’t kn...
ENTERPRISE SEARCH• Enterprise – is no longer within the  firewall• Relevance is critical• Search within the organization• ...
SEARCH COMPONENTS                Source: http://searchpatterns.org
SEARCH COMPONENTSSearch Center - UI for users to issue queries and interact with resultsQuery Servers - Accept query reque...
SHAREPOINT 2010 SEARCH•   Enterprise scale-out (100M docs)•   Powershell support•   Boolean query syntax•   Prefix matchin...
SHAREPOINT 2010 SEARCH
SHAREPOINT P2010 SEARCH• Content Sources  • SharePoint content  • File Shares  • Web sites  • Exchange Public Folders  • B...
FAST SEARCH FOR SHAREPOINT2010• Unlimited scale• Enhanced User Interface     • Deep refinement with counts     • Thumbnail...
FAST SEARCH FOR SHAREPOINT   2010                           Sorting on any                   Query             property   ...
FAST SEARCH FOR SHAREPOINT2010• User Context
SEARCH FEDERATION• Using remote index for SharePoint  queries• Location type:  • SharePoint Search index  • FAST index  • ...
SEARCH FEDERATION•   Benefits:     •     No resources needed for indexing     •     Custom Credentials     •     Usage res...
CRAWLED/MANAGED PROPERTIES• Crawled property: metadata extracted  from the documents/items during the  crawl.• Managed pro...
CRAWLED/MANAGED PROPERTIES• Property mapping  • Map to the same managed property if    reasonable (Title, Subject, Locatio...
BETTER TOGETHER•   Improve the content     •   Organize     •   Consistent Properties & Metadata     •   Content Types    ...
BETTER TOGETHER
THANK YOU! AGHY@AGHY.HU@MOLNARAGNES
SESSION EVALUATIONS• Your feedback is important to us. Please fill in the  session evaluation on the Conference Agenda.• R...
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#SEASPC: Information Architecture and Enterprise Search - Better Together

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  • Opening slide please include
  • Thumbnails and preview produced by WAC on the flyPeople search federated by SP People search Important elements for ranking:Click throughLink cardinality (page rank)Field authority
  • #SEASPC: Information Architecture and Enterprise Search - Better Together

    1. 1. Agnes MolnarINFORMATION ARCHITECTURE AND ENTERPRISE SEARCH – BETTER TOGETHER
    2. 2. ABOUT AGNES MOLNAR• SharePoint Server MVP• Senior Solutions Consultant, BA Insight• Blogger, frequent speaker, writer• Web: http://www.bainsight.com• Blog: http://aghy.hu• Email: aghy@aghy.hu• Twitter: @molnaragnes
    3. 3. AGENDA• What is the „Information Architecture”?• What is the „Search”?• SP2010 Document Management Capabilities• SP2010 Search Capabilities• Better Together – Best Practices
    4. 4. WHY? WHY? WHY?• Information overload Data is doubling every 18 months (Gartner)• Time spent by searching for something: 8 hours / week / information worker (Gartner)• Searching without finding: 3.5 hours / week / information worker (Gartner) COMPLETELY WASTED!
    5. 5. WHAT IS„INFORMATION ARCHITECTURE”?The art and science of organizing and labeling web sites, intranets, online communities, and software to support findability and usability. Wikipedia, IAI
    6. 6. ORGANIZING THE CONTENT IN SP2010• Document Libraries & Folders• Content Types• Document Sets• Managed Metadata• Document ID• Workflows• Content Organizer Rules• Office 2010 Integration• Office Web Apps• SharePoint Workspace 2010
    7. 7. FOLDERS VS. DOCUMENT SETS• Document Sets: Components, similar to folders, that enable users to collaborate on related documents without having to create a new document library or site.
    8. 8. FOLDERS VS. DOCUMENT SETS Document_1 Document_F1_1 Document_2 Document_F1_2 Folder_1Document Library Folder_F1_1 Folder_F1_1_1 ... Folder_2 DocumentSet_F1_1 Document_DS_F1_1_1 Folder_3 Document_DS1_1 DocumentSet_1 Document_DS1_2
    9. 9. CONTENT TYPES• Content Type: • Properties & Metadata • Workflows • Document Template• One Content Type – Multiple Document Libraries• One Document Library – Multiple Content Types
    10. 10. MANAGED METADATA• Managed Metadata: A hierarchical collection of centrally managed terms that you can define and then use as attributes for items.• Benefits: • Consistent and global use of terminology • Managed out of context • Managed by owners • Better search results • Dynamic
    11. 11. CONTENT ORGANIZER RULES• Property based rules• Users don’t need to know where to save• Well organized content• Discover, search and find
    12. 12. WHAT IS „SEARCH”?• „I know what I’m searching for and know how to do that”• „I know what I’m searching for but I don’t know how to do that”• „I don’t know what I’m searching for”• „Am I Searching?...”
    13. 13. ENTERPRISE SEARCH• Enterprise – is no longer within the firewall• Relevance is critical• Search within the organization• „Transparent” Search• Search Driven Applications
    14. 14. SEARCH COMPONENTS Source: http://searchpatterns.org
    15. 15. SEARCH COMPONENTSSearch Center - UI for users to issue queries and interact with resultsQuery Servers - Accept query requests from users and return results Query Object Model Federated SourceQuery Federation - Return results from non-SharePoint Indexes Query Servers IndexIndexing - Extract information from items to enable efficient matching PartitionIndex Partition - Subset of the overall index IndexerCrawling - Traverse URL space to record items in searchcatalog CrawlerConnectors - Know how to processdifferent content sourcesContent Sources - Host the content Content Content Content
    16. 16. SHAREPOINT 2010 SEARCH• Enterprise scale-out (100M docs)• Powershell support• Boolean query syntax• Prefix matching• New, rich User Interface• Faceted Navigation (Refinement Panel)• Suggestion while typing• Improved People Search with phonetic matching• Social Tagging and Search• Enhanced Relevance
    17. 17. SHAREPOINT 2010 SEARCH
    18. 18. SHAREPOINT P2010 SEARCH• Content Sources • SharePoint content • File Shares • Web sites • Exchange Public Folders • Business Data • Custom Connections
    19. 19. FAST SEARCH FOR SHAREPOINT2010• Unlimited scale• Enhanced User Interface • Deep refinement with counts • Thumbnails + Document Previews • Visual Best Bets• User Context• Sorting on any Property• Similar Search• Content Processing Pipeline with Entity Extraction• „Easy” install and configuration
    20. 20. FAST SEARCH FOR SHAREPOINT 2010 Sorting on any Query property Related completion searches & people Deep Refiners ScrollingDocument previewsthumbnails Read in Office Web Apps Federated results
    21. 21. FAST SEARCH FOR SHAREPOINT2010• User Context
    22. 22. SEARCH FEDERATION• Using remote index for SharePoint queries• Location type: • SharePoint Search index • FAST index • OpenSearch 1.0/1.1
    23. 23. SEARCH FEDERATION• Benefits: • No resources needed for indexing • Custom Credentials • Usage restrictions • Prefix / Pattern match • Query Template • {searchTerms} scope:Documents • {searchTerms} type:.doc type:.docx type:.docm• BUT: • Live Internet connection is required • Bandwith • No control over results (order, relevance, etc.) • Separated Web Parts
    24. 24. CRAWLED/MANAGED PROPERTIES• Crawled property: metadata extracted from the documents/items during the crawl.• Managed property: can appear in refined searches and helps users perform more successful queries
    25. 25. CRAWLED/MANAGED PROPERTIES• Property mapping • Map to the same managed property if reasonable (Title, Subject, Location, etc.) • Don’t create managed property if you don’t really need (index size!) • Full Crawl!
    26. 26. BETTER TOGETHER• Improve the content • Organize • Consistent Properties & Metadata • Content Types • Discover, Search, Find • Navigation• Improve the search • Content Sources - „Transparent” Search • Scopes – Filtering • Customized UI • Iterations!
    27. 27. BETTER TOGETHER
    28. 28. THANK YOU! AGHY@AGHY.HU@MOLNARAGNES
    29. 29. SESSION EVALUATIONS• Your feedback is important to us. Please fill in the session evaluation on the Conference Agenda.• Ratings • Please rate the • 1 Below Expectations • Content • 2 Met Expectations • Speaker • 3 Exceeded Expectations • Demo
    30. 30. Gold SponsorsSilver SponsorsBronze Sponsors

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