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Business Assurance en el sector IT

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Ponencia de Lloyd´s Register Quality Assurance (LRQA) dentro de la Jornada de presentación de los proyectos de certificación para PYMES TIC celebrada en Madrid el pasado 13/04/2011

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Business Assurance en el sector IT

  1. 1. Business Assurance en el sector IT
  2. 2. Agenda• Grupo LR y LRQA• Sistemas de Gestión Certificados y Acreditados.• Auditorias de Sistemas de Gestión• Ventajas de los ISMS e ITMS• Business Assurance en los Sistemas de Gestión
  3. 3. ¿Cómo empezó todo? Lloyds Register Group debe su nombre y fundación al café del siglo XVII, situado en Londres y propiedad de Edward Lloyd. Este café era un lugar de encuentro de comerciantes, aseguradores marítimos y otros relacionados con el envío. En 1760, los clientes de la cafetería forman el Registro Sociedad para “examinar” los buques mercantes y "clasificar" de examinar” acuerdo a su condición. El primer registro de buques que se imprimió en 1764. El año 1900 el Lloyds Register Group amplia su experiencia a tener en otros sectores, en particular el sector de la energía en 1985 incluye la gestión de los sistemas de certificación.
  4. 4. Grupo Lloyd´s Register• 278 oficinas que desarrollan servicios en 228 países• Unos 7,500 empleados de 90 nacionalidades• 101 compañías• En el 2010 celebró 250 años desde su fundacion.• Cuatro Divisiones de Negocio: • Marino • Transporte • Energía • Sistemas de Gestion (LRQA)• Volumen de Negocios aproximado 2009/2010 $1.25bn
  5. 5. Grupo LR en el mundo
  6. 6. Lloyd´s Register Quality Assurance - LRQANuestro negocio de Sistemas de Gestión, LRQA, es un proveedor líder independiente deservicios Business Assurance, incluyendo la certificación, validación, verificación y capacitación.LRQA está acreditado por más de 45 organismos de acreditación y ofrece servicios a clientesen más de 120 países.LRQA´s Business Assurance ayuda a sus clientes a gestionar sus sistemas e identificar losriesgos para mejorar y proteger el desempeño actual y futuro en sus organizaciones.
  7. 7. LRQA en España • LRQA, Ltd. cuenta con más de 100 Auditores acreditados por el Registro Internacional de Auditores Certificados (IRCA) • clientes. Más de 6.000 clientes.
  8. 8. Servicios Certificados • Calidad ISO 9001 • Medio Ambiente ISO 14001, EMAS, EMAS, EU-ETS, EN16001 • Prevenció Prevención OHSAS 18001 • Informació Seguridad Información,Servicios IT ISO 27001, ISO 20000, BS 25999,… 25999,… • Marcado CE Directivas de Construcción, Aceros,… • EFQM Sello de excelencia empresarial • Alimentació Alimentación IFS, BRC, ISO 22000 • Aerospacial EN 9100 • Automoció Automoción ISO/TS 16949 • Turismo Q Turística (ICTE) • Gestió Sist. De Gestión I+D+i UNE 166.002 • …
  9. 9. Clientes
  10. 10. Acreditaciones• LRQA fue la primera entidad de Certifiación Acreditada del Mundo por UKAS Certifiació• Acreditado por ENAC en Diciembre 1997.• Emisora del Primer Certificado de Calidad Emitido en España. Españ• Y en el Sector IT? • Seguridad de la Información Informació ISO 27001 UKAS • IT Servicios ISO 20000 UKAS & itSMF • Continuidad de Negocio BS 25999 UKAS
  11. 11. Auditorias de Sistemas de Gestión• Diseñ Diseño de las soluciones Desde un punto de vista técnico/comercial se elaboran las opciones y un programa para llevarlo a donde usted quiere llegar. Controlando su negocio y revisando como va creciendo. En todo momento se está a mano para tratar sus necesidades derivadas del cambio.• Preevaluació Preevaluación opcional ¿Qué fortaleza tienen sus sistemas de gestión? Si usted no está seguro, puede ahorrar tiempo decidiendo que un auditor estudie su sistema antes de la visita formal.• Certificació Certificación Esta visita se realiza para verificar que lo que hace su empresa coincide con los requisitos del esquema o norma que usted ha elegido. Es llevada a cabo en su empresa mediante dos Fases totalmente diferenciadas.• Mantener los sistemas bajo control Una vez ha sido verificado o aprobado, volveremos a intervalos definidos para asegurar que su sistema de gestión continúa cumpliendo los requisitos del esquema o norma.
  12. 12. Ventajas de las Certificaciones Acreditadas• Certificació Certificación Internacionalmente Reconocida• Competitividad• Nuevo Enfoque: Transformar la Seguridad en un Actividad de Gestión. Gestió• Identifica y Reduce Riesgos• Concienciación y Compromiso Concienciació• legislació Cumplimiento de la legislación Vigente• Continuidad de Negocio• Mejora de la Productividad• organizació Mejora de la imagen de la organización• Satisfacció Aumento de la Satisfacción de los Clientes• Reconocimiento del Departamento IT
  13. 13. Business Assurance Es una metodología de evaluación de los Sistemas de Gestión enfocada a la mejora de la eficacia y eficiencia de las operaciones y la identificación y gestión de riesgos. Proporciona valor añadido y la credibilidad del certificado emitido y garantiza que nuestros clientes son capaces de cumplir con sus compromisos adquiridos.
  14. 14. Business Assurance Empresa maduraAuditor Junior Auditor Senior Empresa inmadura
  15. 15. Business AssuranceProporciona mejora del funcionamiento a la vez que reduce riesgos.
  16. 16. Business Assurance LRQA Business Assurance le ayuda a gestionar los sistemas y los riesgos para mejorar y proteger el desempeño actual y futuro de su organización.
  17. 17. atencióGracias por su atención
  18. 18. Para más información, contactar con:Angel Modino GómezSales Manager ANLloyd’s Register Quality AssurancePlaya de Las Americas 2Planta 1º Of 828290 – Las Rozas - MadridT +34 629 837 176E angel.modino@lr.orgw www.lrqa.esServices are provided by LRQA and other members of the Lloyd’sRegister Group. For further information visit www.lr.org/entities

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