Living well with long        term conditionsWhat can the voluntary and community          sector contribute?           Jer...
National Voices is:• The national coalition of health and social care  charities for England• Mission: to strengthen the v...
Our themes• quality -    a safe, effective service delivering a good  experience• voice, choice and involvement - treating...
What is “living well”?•   Knowledge•   Confidence•   Independence and control•   Care•   Support•   Involvement•   Connect...
Out-of-                                   Continence   The Web of                           Consultant                    ...
The UK voluntary sector•   164,000 active voluntary orgs•   £36.7 bn spending in 2009/10•   765,000 paid staff – 617,000 f...
How does VCS help            people live well?• Information and advice – eg helplines,  websites, leaflets• Practical and ...
Wider VCS contribution• Innovator   –   new models of care and engagement• Connecter   – Seeing the whole person   – Bridg...
Some examples• Stroke Association : Life After Stroke Service• Macmillan Cancer Support – advice on financial  issues• Car...
Lisa Cox, community health champion
The VCS “pitch”• Commission our services – we’ll fill the gaps;  we’ll give you something new• We’ll help you commission y...
Thanks for listeningjeremy.taylor@nationalvoices.org.ukwww.nationalvoices.org.uk@NVTweeting@JeremyTaylorNV
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What can the voluntary sector contribute?

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What can the voluntary sector contribute? - Jeremy Taylor, presented at Age UKs "Living well with long term conditions" conference on 14th November 2012

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What can the voluntary sector contribute?

  1. 1. Living well with long term conditionsWhat can the voluntary and community sector contribute? Jeremy Taylor 14 November 2012
  2. 2. National Voices is:• The national coalition of health and social care charities for England• Mission: to strengthen the voices of patients, service users, carers and their representatives• 150 organisations as members• “the leading coalition of health and social care charities” HSJ
  3. 3. Our themes• quality - a safe, effective service delivering a good experience• voice, choice and involvement - treating people and communities as partners in their health and in care• right care, right place, right time getting it right in particular for people with long term conditions, disabilities, complex needs• a seamless service – “joined up around my needs, not your organisations”• fairness and justice – tackling health inequalities; living the NHS Constitution, ensuring access to services.
  4. 4. What is “living well”?• Knowledge• Confidence• Independence and control• Care• Support• Involvement• Connectedness• Income, safety, security• Employment
  5. 5. Out-of- Continence The Web of Consultant Adviser Hours Care Doctors District Speech & (Last 7 yrs) Language Adviser GP Nurses Care team2 live-in carers(alternating weekly) Dementia DieticianReplacement carer Advisory[Some night nursing – Nurse?Health] CommunityEmergency carers Dentist & Barbara Malcolm & Barbara Occupational Social Therapist Worker Equipment Oxygen Service Wheelchair Direct service Service Payments Team; Alzheimer’s Physiotherapist Rowan Soc outreach Alternating Org. worker Mattress technician
  6. 6. The UK voluntary sector• 164,000 active voluntary orgs• £36.7 bn spending in 2009/10• 765,000 paid staff – 617,000 fte• Volunteers = 1.3 million fte staff• 57% in “health and social work”• = 1.1 million fte people (staff + volunteers)Source NCVO
  7. 7. How does VCS help people live well?• Information and advice – eg helplines, websites, leaflets• Practical and emotional support – eg befriending• Support with self management• Advocacy, care navigation• Supporting carers• Organising peer support
  8. 8. Wider VCS contribution• Innovator – new models of care and engagement• Connecter – Seeing the whole person – Bridge between communities and agencies• Shaper of services – Campaigning/awareness raising/fundraising – Involvement in JSNA, commissioning – Providing a voice for people and communities• Funder/commmissioner – Eg hospice movement• Builder of social value – Volunteering, peer support, community development
  9. 9. Some examples• Stroke Association : Life After Stroke Service• Macmillan Cancer Support – advice on financial issues• Carers’ Trust carers’ centres• Expert Patient Programme CIC: self management programmes• Diabetes UK: contributor to “year of care”• Care navigator services – eg Kent• WRVS: befriending, meals on wheels• Contact a family – helpline for parents of disabled children
  10. 10. Lisa Cox, community health champion
  11. 11. The VCS “pitch”• Commission our services – we’ll fill the gaps; we’ll give you something new• We’ll help you commission your services• Let us be your “Heineken”• Buy into our expertise• Let us be your critical friends
  12. 12. Thanks for listeningjeremy.taylor@nationalvoices.org.ukwww.nationalvoices.org.uk@NVTweeting@JeremyTaylorNV

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