Philip Ponsonby
* Independent Society formed in 1873* Opened UK’s first self service shop in 1948* Strategic decision to exit from superst...
185 storesacross 13counties
Over 80 new neighbourhoodstores in 5 years Road, Eastleigh        July – Leigh
ProductsEquipmentTechnologyCommunication
*Over 50% of customers live within a quarter mile radius
* “Thomas is a kind, helpful person and will always help customers. He is cheerful and makes a point of having a chat with...
* "Sarah brightens our local store with her lovely personality. Overton has a high proportion of elderly people and Sarah ...
* “I have a 97 year old partially sighted father and the understanding and compassion shown by Lyn in a very busy store wa...
Southern Co-operative
Southern Co-operative
Southern Co-operative
Southern Co-operative
Southern Co-operative
Southern Co-operative
Southern Co-operative
Southern Co-operative
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Southern Co-operative

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The Southern Co-operative presentation presented at the 'Real people, real lives - focus on food' event which took place on the 3rd July 2012. The presentation was presented by Philip Ponsonby.

Published in: Health & Medicine, Business
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Southern Co-operative

  1. 1. Philip Ponsonby
  2. 2. * Independent Society formed in 1873* Opened UK’s first self service shop in 1948* Strategic decision to exit from superstore trading in the 1990’s* Clear growth strategy focussed on neighbourhood community stores* Successful funeral business* Launch of Co-operative Xest 2009, online and home-shopping aimed at Independent Living.
  3. 3. 185 storesacross 13counties
  4. 4. Over 80 new neighbourhoodstores in 5 years Road, Eastleigh July – Leigh
  5. 5. ProductsEquipmentTechnologyCommunication
  6. 6. *Over 50% of customers live within a quarter mile radius
  7. 7. * “Thomas is a kind, helpful person and will always help customers. He is cheerful and makes a point of having a chat with the shops older customers, of which there are many. Sometimes he is the only person they might talk to all day’’
  8. 8. * "Sarah brightens our local store with her lovely personality. Overton has a high proportion of elderly people and Sarah is wonderful with them, always patient and extra helpful "
  9. 9. * “I have a 97 year old partially sighted father and the understanding and compassion shown by Lyn in a very busy store was something I have not seen for a long, long time”

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