Dame Jo Williams

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Dame Jo Williams

  1. 1. Integrating health and social care: mission impossible? <ul><li>Dame Jo Williams </li></ul><ul><li>Chair, Care Quality Commission </li></ul>
  2. 2. Breaking down the barriers Can it be done? <ul><li>YES….But </li></ul><ul><li>Government aim to drive transformation </li></ul><ul><li>and integration </li></ul><ul><li>Everyone’s public duty to pull together </li></ul><ul><li>Shared, agreed vision for the locality </li></ul><ul><li>Requires strong local leadership and real champions </li></ul>
  3. 3. CQC’s contribution (i) <ul><ul><li>Oversight of health, mental health and adult social care </li></ul></ul><ul><ul><li>Focus on quality and safety </li></ul></ul><ul><ul><li>We see, speak, listen and act eg. dignity and nutrition inspections </li></ul></ul><ul><ul><li>Intelligent data analysis and risk assessment </li></ul></ul>
  4. 4. CQC’s contribution (ii) <ul><ul><li>Involve people who use services; actively seek people’s voices </li></ul></ul><ul><ul><li>User Groups & Regulated bodies </li></ul></ul><ul><ul><li>Provide information to inform and support choice </li></ul></ul>
  5. 5. CQC’s contribution (iii) <ul><li>Specifically Outcome 6: Cooperating with other providers </li></ul><ul><li>When care & treatment of service users is shared with, or transferred to, others we will expect to see evidence of – </li></ul><ul><li>appropriate care planning through the cooperation of those relevant </li></ul><ul><li>appropriate information sharing, particularly around admission, </li></ul><ul><li>discharge and transfer, and coordination of emergency procedures </li></ul><ul><li>supporting individuals to access the right health & social care support to meet their needs </li></ul>
  6. 6. Our strategic objectives <ul><li>Focus on quality and acting swiftly to eliminate poor quality care </li></ul><ul><li>Ensuring that care is centred on people’s needs and protects their rights </li></ul><ul><li>Acting Together – </li></ul><ul><li>LINKs (Health Watch) </li></ul><ul><li>Experts by Experience programme </li></ul><ul><li>Speak Out Network </li></ul><ul><li>SOFI 2 </li></ul>
  7. 7. New opportunities from system reform <ul><li>Health and wellbeing boards </li></ul><ul><li>Healthwatch and user “voice” </li></ul><ul><li>New commissioning arrangements </li></ul><ul><li>Reform – Commission on the Funding of Care and Support </li></ul>
  8. 8. Care Quality Commission <ul><li>CQC website: http://www.cqc.org.uk/ National Contact Centre: Telephone: 03000 616161 Fax: 03000 616171 CQC National Correspondence Citygate Gallowgate Newcastle upon Tyne NE1 4PA </li></ul>

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