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Designers and the Experience Economy

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After almost two decades, the Experience Economy is slowly becoming a fact. Designers have a crucial role to play in making this agenda happen. But in order to do so, we need to change how we approach the design challenges. We need to stay curious, open, collaborative and most of all humble and relaxed.

Published in: Design
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Designers and the Experience Economy

  1. 1. We help you to be a better company for your clients We help to change the status quo. To be proactive not reactive. Because better business delivers more.
  2. 2. Experience Economy and designers dr Agnieszka Szóstek
  3. 3. Designers and the Experience Economy dr Agnieszka Szóstek
  4. 4. 1760
  5. 5. Charlie Chaplin, Modern Times, 1936
  6. 6. Is innovative Makes a product useful Is aesthetic Makes a product understandable Is unobtrusive Is honest Is long-lasting Is thorough down to the last detail Is environmentally friendly Involves as little design as possible
  7. 7. Proces ewaluacji pracowników: podsumowanie warsztatów dr Agnieszka Szóstek the two options of today
  8. 8. Proces ewaluacji pracowników: podsumowanie warsztatów dr Agnieszka Szóstek automatization
  9. 9. Proces ewaluacji pracowników: podsumowanie warsztatów dr Agnieszka Szóstek personalization
  10. 10. Build-A-Bear workshop, 1997
  11. 11. the basic question is not WHAT else can be done to stay competitive but HOW to make it
  12. 12. Proces ewaluacji pracowników: podsumowanie warsztatów dr Agnieszka Szóstek design is a tool for change
  13. 13. experience
  14. 14. vision??? problem concept?
  15. 15. but here’s the challenge
  16. 16. what were we taught?
  17. 17. to shut up and listen
  18. 18. to keep to yourself
  19. 19. to know THE answer
  20. 20. to design products
  21. 21. what is important ?
  22. 22. to ask hard questions and be forever curious
  23. 23. to dance with fear and ship
  24. 24. to work together and stop worrying about who owes what
  25. 25. to design experiences
  26. 26. great product great activity I am great
  27. 27. great product great activity I am great
  28. 28. great product great activity I am great
  29. 29. breakin g rulez
  30. 30. breakin g rulez 2B a linchpin
  31. 31. Seth Godin “The linchpin”
  32. 32. Is innovative Makes a product useful Is aesthetic Makes a product understandable Is unobtrusive Is honest Is long-lasting Is thorough down to the last detail Is environmentally friendly Involves as little design as possible
  33. 33. the most powerful rule in the world
  34. 34. www.seed-cards.com
  35. 35. thank you!

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