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New York Plumbers (oh hai, I’m in deep sh*t)Lastly, I must admit that the tough problems were not exactly where I tought they would be.If I could, I would show you our taxonomy for Plumbing.Material (copper, pvc, lead). Brands. Types of problems. Swear words (again). Panic words.Also Tsunamies and Earthquakes. We had a problem with the Search API a few weeks ago, suddenly getting much less result. Dramatically.Turns out the ops team at Twitter had to throttle down everyone because of number of requests for the events in Japan.If you had told me that an earthquake in Japan would impact my Business in Montreal... The world IS flat.(CC) Henry Stern -

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