Data Visualization: Cognitive Psychology and Design Principles

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I presented a version of this at a P&G Pet Care Global F&A Lunch and Learn. P&G-specific slides have been removed. Content from a Dan Young (P&G Corporate CMK) presentation shared with permission.

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Data Visualization: Cognitive Psychology and Design Principles

  1. 1. Data VisualizationCognitive Psychology and DesignPrinciples for Effective VisualCommunicationDan SweetMarch 2012
  2. 2. Finance & Accounting Challenges• Communication• Influence others more senior than you• Effectively and persuasively share analysisHowever, the bulk of the people we work withare human. Humans are emotional creatures ofhabit and don’t always listen to reason.
  3. 3. F&A’s role• Rational objective analysis• Accurate• Impartial• DispassionateASSUMPTION: Objective Reality ExistsDoes it?
  4. 4. Deciding on having surgery…90% chance of survival10% chance of deathWill you have the surgery?
  5. 5. Problem with humans • Action preferred over accuracy • Ambiguity is inherent in life • Ambiguity ≈ Risk • Risk  Negative Emotions • Motivation: Pursuing Gains or Avoiding Losses • Avoiding Losses > Pursuing Gains Result is a tendency to make decisions on feelings instead of knowledge“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
  6. 6. Much Information Processing is: •Holistic •Low Involvement •Habitual •Affect/Emotion Driven •Driven by past experiences“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
  7. 7. Low Involvement Logic Benefits of graphics that can be processed at this level: • Fluent Processing Of Highly Accessible Information • Feelings of Familiarity • Approach Behavior Key Question: Given the question and the broader communication context, is your graphic “message” intuitive?“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
  8. 8. Tell a Story • Integrate information presented • Create a more concrete and familiar context • Lead to increased fluency/ease of processing the information • Create relevant emotions/affect • Help link to existing knowledge Make your message more memorable and likely to impact behavior“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
  9. 9. Design Principles
  10. 10. Data-Ink Ratio
  11. 11. 2D vs. 3D
  12. 12. Why is 3D “harder”?“Human Based Visual Communication” presentation by Dan Young – Corporate CMK
  13. 13. http://www.slideshare.net/janwillemtulp/data-visualization-5724069
  14. 14. http://www.slideshare.net/janwillemtulp/data-visualization-5724069
  15. 15. http://www.slideshare.net/janwillemtulp/data-visualization-5724069
  16. 16. http://www.slideshare.net/janwillemtulp/data-visualization-5724069
  17. 17. Accessibility
  18. 18. UsingColor
  19. 19. Application
  20. 20. Redesigned credit: www.perpetualedge.com
  21. 21. CreditsCognitive psychology elements from a Dan Young(Corporate CMK) presentation titled “Human BasedVisual Communication” presented at the 2011Statistics Symposium.Books written by Edward Tufte and Stephen FewStephen Few’s site: perceptualedge.comhttp://www.slideshare.net/janwillemtulp/data-visualization-5724069

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