Volunteering: Rights and responsibilities - with audience contributions


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Rae Plush ran a session for the Broadband for Seniors Volunteer Network, on the rights & responsibilities of volunteering. This presentation includes whiteboard comments from participants.

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  • Use the brainstorm idea and whiteboard answers- encourage people to guess – fill in any gaps
  • Behaviours that characterise bullying may include victimisation and unwelcome, offensive, abusive, belittling or threatening behaviour directed at another person or a group of people.
  • Volunteering: Rights and responsibilities - with audience contributions

    1. 1. Rights and Responsibilities:Volunteering experience © Volunteering SA&NT Inc.
    2. 2. This session will cover: • Definition of Volunteering • Volunteering Principles • Volunteer Stats• Rights/Responsibilities of Organisations• Rights / Responsibilities for Volunteers • Volunteer Protection Act • Questions
    3. 3. Volunteer : White board
    4. 4. Universal declaration of volunteering“All people in the world should have the right to freely offer their time, talent and energy to others and their communities through individual and collective action, without expectation of financial reward.” Adopted IAVE Netherlands 2001
    5. 5. Definition of volunteering Formal volunteering is an activity which takes place in not-for-profit organisations or projects and is:• A service given of one’s own free will without coercion• For no financial payment• To benefit the community and the volunteer• In designated volunteer positions only Informal volunteering occurs outside an organisational setting
    6. 6. Who is a volunteer? A housewife who donates time to charitablecauses because the women in her family havealways gained community prestige by doing so.
    7. 7. Who is a volunteer?A teenager who offers to program the computer at a non-profit agency in order to establish an “employment” history. After three months, he intends to quit and apply for a job at a local company.
    8. 8. Who is a volunteer? A mother who becomes leader of a Girl Scout troop because of her daughter’s desire to be a Scout. No one else will lead the troop, so themother agrees to take over, but only as long as her own daughter is involved.
    9. 9. Who is a volunteer?The six-month-old baby who accompanies herparents to visit seniors at a nursing home and lightens the hearts of the residents.
    10. 10. Difference between paid and volunteer staffWhat is your understanding: Whiteboard
    11. 11. Difference between paid and volunteer staffPaid staff•Perform for a wage or salary•Conditions set through awards oragreements•Legal rights and responsibilitiesVolunteers•License
    12. 12. Principles of volunteering• Volunteering benefits the community and the volunteer;• Volunteer work is unpaid;• Volunteering is always a matter of choice;• Volunteering is not compulsorily undertaken to receive pensions or government allowances;• Volunteering is a legitimate way in which citizens can participate in the activities of their community;
    13. 13. Principles of volunteering• Volunteering is a vehicle for individuals or groups to address human, environmental and social needs;• Volunteering is an activity performed in the not for profit sector only;• Volunteering is not a substitute for paid work;• Volunteers do not replace paid workers nor constitute a threat to the job security of paid workers;• Volunteering respects the rights, dignity and culture of others; and• Volunteering promotes human rights and equality.
    14. 14. Intent behind these:• Volunteering is an activity performed in the not for profit sector only;• Volunteering is not a substitute for paid work;• Volunteering is not a substitute for paid work;
    15. 15. The StatsHow many people volunteer in Australia:a.2.8 millionb.3.4 millionc.6.4 milliond.7.2 million
    16. 16. The StatsThe volunteer workforce in Australia was estimated toprovide over $14.6 billion of unpaid labour in 2006-2007(ABS Satellite Accounts)The total annual hours volunteered in 2006 were 713million.The median weekly number of hours volunteered in 2006was 1.1hrs.The median annual number of hours volunteered in 2006was 56hrs.
    17. 17. The Stats
    18. 18. Volunteer Who is a typical volunteers?Where do they usually volunteer?
    19. 19. Diversity of volunteer roles Sport Education/ Training/ Youth development Community/Welfare Religion Health Art/Culture Business/Professional/Union Environment/Animal Law/Justice Emergency Services Foreign/International
    20. 20. Why do people Volunteer? ABS Voluntary Work, Australia, 2006
    21. 21. Profile of today’s volunteer• Very busy• Wants flexibility• Wants new hi-tech ways to get the job done• Not only want to make a contribution - they want to make a difference © Volunteering SA&NT Inc.
    22. 22. Rights of Organisations• make decisions about appropriate placement• review volunteer performance according to organisational policies and procedures• expect volunteers to perform the given tasks• expect from all volunteers, respect and courtesy towards all clients, paid and voluntary staff• set the parameters and guidelines of the volunteer work positions• release a volunteer who is not appropriate for the role © Volunteering SA&NT Inc.
    23. 23. OrganisationResponsibilities….
    24. 24. Responsibilities of Organisations• provide a clear outline of duties• provide insurance cover for their volunteers• provide orientation and necessary training• recognise volunteers for their hours and years of service• set clear lines of communication about complaints and conflict resolution procedures• provide safe, healthy working conditions• include volunteers in relevant decision making processes• provide supervision and support• provide emergency procedures guidelines• provide required documentation relating to the volunteer work to be undertaken © Volunteering SA&NT Inc.
    25. 25. Volunteer rights• To work in a healthy and safe environment• To be covered by insurance• Not to be discriminated against• Not to do the work of paid staff• To receive orientation and training• To have a role description and agreed working hours• To have access to relevant policies and procedures that affect your work © Volunteering SA&NT Inc.
    26. 26. Volunteerresponsibilities…….
    27. 27. Volunteer Responsibilities• Adhere to policies and procedures• Respect and maintain privacy and confidentiality• Be punctual, dependable and reliable• Be respectful of others• Speak to your supervisor when something goes wrong or isn’t working• Undertake any training required• Carry out your agreed duties in the agreed time frame• Accept evaluation and feedback © Volunteering SA&NT Inc.
    28. 28. Volunteer checklist Aim/s of volunteer involvement in the organisation Support structures/mechanisms for volunteers Recruitment & employment procedures of volunteer staff Volunteer involvement, appropriate roles and job & person descriptions Orientation, education & training for volunteers Recognition of volunteer contribution to the organisation © Volunteering SA&NT Inc.
    29. 29. Legislative requirementsWhat laws do you think may apply to you as a volunteer/ or your volunteers? What do you need to know about them?
    30. 30. Relevant LegislationVolunteer Protection Act
    31. 31. VOLUNTEER PROTECTION ACTThe Volunteer Protection Act 2001 clearly states that “a volunteerincurs no personal civil liability for an act or omission done or madein good faith and without recklessness in the course of carrying out community work for a community organisation”. The organisation supports the volunteer by limiting the personalliability for negligence of the volunteer by transferring the liability to the community organisation which is covered by Department of Health public liability insurance. Also the organisation will limit the right to bring proceedings against the volunteer personally.
    32. 32. Workplace Safety Laws Harassment/bullying Equal opportunity Discrimination Workplace Health and Safety (WHS) Insurance and liabilityIndustrial policy relating to volunteer work
    33. 33. Summary Valued role Recognised roleSupport available for both organisations and volunteers
    34. 34. Any reflections to share
    35. 35. ResourcesVolunteering Australia website VSA & NT Publications AAMoV
    36. 36. ThankYou