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Effective Interviewing

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Effective Interviewing

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At its core user experience work is about understanding the people who use our products and services. Good interviewing practices are essential to doing this well.

This workshop will show you how to interview people to discover their needs, desires, and pain points. In a series of mock interviews you'll learn basic techniques, mistakes to avoid, and lightweight analysis and synthesis techniques that work well in the collaborative environments many UX practitioners work in.

At its core user experience work is about understanding the people who use our products and services. Good interviewing practices are essential to doing this well.

This workshop will show you how to interview people to discover their needs, desires, and pain points. In a series of mock interviews you'll learn basic techniques, mistakes to avoid, and lightweight analysis and synthesis techniques that work well in the collaborative environments many UX practitioners work in.

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