Agile & Lean UX
Boeing Agile Support Group, July 2013
Adrian Howard (@adrianh)
quietstars.com
Why?
Bad processes
1. Build something
2. (there is no step 2)
1. Build something
2. Apply lipstick to pig
1. Build something
2. Usability testing
0. Design/Research
1. Build something
0. Design/Research
1. Build something
2. Usability testing
Doesn't sound very agile
does it?
History lesson
1993
http://en.wikipedia.org/wiki/File:Donald_Norman_at_AWF05.jpg
“Don also described and solicited discussion
on, the "User Interface [sic] Architect's
office" (hereafter UEA).”
- Meeting...
“I invented the term because I thought
Human Interface and usability were too
narrow: I wanted to cover all aspects of the...
2000
http://en.wikipedia.org/wiki/File:Jesse-James-Garrett_Web2.0-
Kongress_2007.jpg
http://www.jjg.net/elements/pdf/elements.pdf
http://www.jjg.net/elements/pdf/elements.pdf
“The model outlined here does not account for
secondary considerations (such as those arising
during technical or content ...
http://www.jjg.net/elements/pdf/elements.pdf
How do we realign?
Six principles
1. Missionaries not Dictators
2. Beautiful all the way down
3. Design does not stop
4. Pretty pictures must die
5. Get out...
What do we do?
http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
Twelve emerging
best practices for
adding UX work to
Agile development
1. Drive: UX are part
of the customer
or product owner
team
2. Research, model,
and design up
front - but only
just enough
3. Chunk your
design work
4. Use parallel track
development to
work ahead, and
follow behind
5. Buy design time
with complex
engineering
stories
6. Cultivate a group
for continuous
user validation
7. Continuous user
research in a
separate track
from development
8. Leverage user
time for multiple
activities
9. Use RITE to
iterate UI before
development
10. Prototype in
low fidelity
11. Treat prototype as
specification
12. Become a design
facilitator
What next?
Lean Startup
Lean Startup
Lean UX
Books
• UX for Lean Startups by Laura Klein
• Agile User Experience Design by
Diana Brown
• Lean UX by Jeff Gothelf & Josh...
balancedteam.org
agile-usability-subscribe
@yahoogroups.com
Adrian Howard
adrianh@quietstars.com
twitter.com/adrianh
slideshare.net/adrianh
quietstars.com
Agile & Lean UX
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Agile & Lean UX

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Introduction to Agile & Lean UX given to Boeing Agile Support Group, July 2013.

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Agile & Lean UX

  1. 1. Agile & Lean UX Boeing Agile Support Group, July 2013 Adrian Howard (@adrianh) quietstars.com
  2. 2. Why?
  3. 3. Bad processes
  4. 4. 1. Build something 2. (there is no step 2)
  5. 5. 1. Build something 2. Apply lipstick to pig
  6. 6. 1. Build something 2. Usability testing
  7. 7. 0. Design/Research 1. Build something
  8. 8. 0. Design/Research 1. Build something 2. Usability testing
  9. 9. Doesn't sound very agile does it?
  10. 10. History lesson
  11. 11. 1993
  12. 12. http://en.wikipedia.org/wiki/File:Donald_Norman_at_AWF05.jpg
  13. 13. “Don also described and solicited discussion on, the "User Interface [sic] Architect's office" (hereafter UEA).” - Meeting notes made by Tom Erickson
  14. 14. “I invented the term because I thought Human Interface and usability were too narrow: I wanted to cover all aspects of the person's experience with a system, including industrial design, graphics, the interface, the physical interaction, and the manual.” - Don Norman
  15. 15. 2000
  16. 16. http://en.wikipedia.org/wiki/File:Jesse-James-Garrett_Web2.0- Kongress_2007.jpg
  17. 17. http://www.jjg.net/elements/pdf/elements.pdf
  18. 18. http://www.jjg.net/elements/pdf/elements.pdf
  19. 19. “The model outlined here does not account for secondary considerations (such as those arising during technical or content development) that may influence decisions during user experience development. Also, this model does not describe a development process, nor does it define roles within a user experience development team. Rather, it seeks to define the key considerations that go into the development of user experience on the Web today.” - Jesse James Garrett
  20. 20. http://www.jjg.net/elements/pdf/elements.pdf
  21. 21. How do we realign?
  22. 22. Six principles
  23. 23. 1. Missionaries not Dictators 2. Beautiful all the way down 3. Design does not stop 4. Pretty pictures must die 5. Get out of the bunker 6. Steal other people's tools
  24. 24. What do we do?
  25. 25. http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
  26. 26. Twelve emerging best practices for adding UX work to Agile development
  27. 27. 1. Drive: UX are part of the customer or product owner team
  28. 28. 2. Research, model, and design up front - but only just enough
  29. 29. 3. Chunk your design work
  30. 30. 4. Use parallel track development to work ahead, and follow behind
  31. 31. 5. Buy design time with complex engineering stories
  32. 32. 6. Cultivate a group for continuous user validation
  33. 33. 7. Continuous user research in a separate track from development
  34. 34. 8. Leverage user time for multiple activities
  35. 35. 9. Use RITE to iterate UI before development
  36. 36. 10. Prototype in low fidelity
  37. 37. 11. Treat prototype as specification
  38. 38. 12. Become a design facilitator
  39. 39. What next?
  40. 40. Lean Startup
  41. 41. Lean Startup
  42. 42. Lean UX
  43. 43. Books • UX for Lean Startups by Laura Klein • Agile User Experience Design by Diana Brown • Lean UX by Jeff Gothelf & Josh Seiden • User-Centered Agile Methods by Hugh Beyer • Agile Experience Design by Lindsay Ratcliffe and Marc McNeill
  44. 44. balancedteam.org
  45. 45. agile-usability-subscribe @yahoogroups.com
  46. 46. Adrian Howard adrianh@quietstars.com twitter.com/adrianh slideshare.net/adrianh quietstars.com

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