1. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Social Media for Law Firms 2013
A Deep Dive Work Session for Firms Taking Digital Seriously
Content Is King:
Creating Better Content,
Getting Greater Distribution
Linda Pepe, Director of Marketing, Mintz Levin
Adrian Lurssen, Founder, JD Supra
2. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
The Power of
Content Marketing:
How to Leverage
Thought Leadership
6. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Social Media & External Partners
• LinkedIn
• Twitter
• Facebook
• Google+
• Blogs
• Videos
• Mondaq
• National
Law Review
• Lexology
• JD Supra
• Martindale
7. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Distribution of a Typical Advisory
Practice Group
Mailing Lists
Posted to
Mintz website
Mintz LinkedIn
Mintz Facebook
Mintz Google+
Mintz Blog Postings
LexisNexis Martindale-
Hubbell
Lexology
JD Supra
Mintz Twitter
Moreover.com
Bloomberg
ThompsonGale
Bureau
Van Dijk
Google News
Service
Mondaq
Newsletter +
Site
Yahoo News
Service
Mondaq
Twitter Feed
MSN News
Bing
Reuters
Datastar
Westlaw
Lexis-Nexis
BBC
MediaFed
Quicklaw
America
Barrons Factivia
Financial
Times
Justia
ComplinetOneSource
Australian Corporate
Lawyers Association Wall Street Journal
Smartbrief
Newstex
Yellowbrix
E-space.co.uk
25+ Twitter Accounts
200 LinkedIn groups
National Law
Review site
RSS Feeds to various
State Bar Associations
14 National Law
Review newsletters
JD Supra
Linkedin Legal
Channel
JD Supra
Site
JD Supra
Newsletter
Subscribers
JD Supra Facebook
Page
JD Supra
Twitter FeedJD Supra
RSS feed
Justia
Google
Newstex
Alltop
Complinet
NuWire
Lexology
Newsletter + Site
The French Corporate
Counsel Association
(AFJE)
The Association of
Corporate Counsel
(ACC)
The Corporate Lawyers
Association of South
Africa (CLASA)
The Corporate Lawyers
Association of New Zealand
(CLANZ)
The State Bar
of Texas
The State Bar
of California
The American
Intellectual Property
Law Association
The International
Technology Law
Association ITechLaw
The Singapore Corporate
Counsel Association
(SCCA)
The Society
for Computers
and Law
The Association
of Media and
Entertainment
Counsel AMEC
Attorneys & Senior Professionals
National Law
Review
Mondaq
Shared through followers and
connections
Shared + liked
Tweeted/Retweeted
Martindale-Hubble site
Law.com
Lawyers.com + Attorneys.com
American Bar Assoc
Inside Counsel
Minority Corporate
Counsel Assoc
8. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Distributing
Thought Leadership
via Social Media
LinkedIn | Twitter | Facebook | Google+ | Blogs
10. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Distributing
Mintz Thought Leadership
via External Partners
Mondaq | Lexology | JD Supra
National Law Review | Martindale-Hubbell
12. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
2012 Distribution Partner
Article Views
Mondaq 52,209
Lexology 100,030
JD Supra 843,813
National Law Review 61,650
Martindale 9,336
Total Tracked Views 1,067,038
(88,920 average reads per month)
14. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
ML LinkedIn1157
ML Facebook53
ML Google+29
ML Twitter326
Blog Posting 1116
Lexology 373
Mondaq 302
National Law
Review
812
JD Supra 2088
Pushed out via social media: 1565 Total Trackable Reads: 4691
Canada SingaporePoland China
Switzerland England New ZealandHong Kong Japan
Countries Reading:
Companies Reading:
GreeceLiechtenstein AustraliaNetherlands Brazil
ItalySouth Africa Germany India
Google Yahoo! Xerox Canon Nestle
American Express Verizon Boeing Marriott
Barnes & Noble Merck Red Bull Nationwide Mutual
GlaxoSmithKline The Hartford TD Ameritrade T-Mobile
Law360Thompson Reuters CBS
+ ? Non-Trackable Reads
16. WWW.LMACONFERENCE.COM
2013 LMA ANNUAL CONFERENCE | APRIL 8-10, 2013 | ARIA RESORT | LAS VEGAS, NEVADA
Successful Strategy? Yes!
• Social Media & Distribution Partnerships:
– Led to many re-tweets & shares, such as one by an
Associate GC of a major corporation, others by columnists,
(one with 267,234 followers)
– Picked up by major publications like the New York Times
– Led to print & broadcast interview requests from the Wall
Street Journal, Business Week, Adweek, National Law
Journal, Law 360, Corporate Counsel, Reuters, and others
– Led to meetings with potential clients & new
client engagements
30. US Patent Law Reform - What It Means to Your Corporation
Intellectual Property Networking
Patent Professionals
Society of Physician Entrepreneurs (SoPE)
Chemical Angel Network
The Linked CXO / President, CEO, COO…
Rockies Venture Club
Global Innovations (GI)
Angel Capital Association Patents - Intellectual Property
Patent and Intellectual Property Practitioners
GROUPS
35. EVERYONE IS IN THE ‘SOCIAL CONTENT’ BUSINESS.
NOT EVERYONE HAS SOMETHING TO SAY.
Goal: become the
subject of other
people’s conversations:
Social sharing by
• Executives
• Referrals
• Media members
• Brands
• Other lawyers
New Media
• Associations
• Corporations
• Government
• Aggregators
• Blogs
Mainstream Media
Connect with
clients & others
Your own
networking
Sharing &
discussion
between
others
37. The America Invents Act
Important Patent Law Changes
Top Ten Reasons To File Your Patent
Applications Before March 16, 2013
TITLES TELL BUSY PEOPLE WHY TO READ NOW
39. READABLE
Readers don’t need to work
to find your big takeaways
Each element clarifies the
reason to be reading this
41. DON'T TALK
ABOUT THE LAW
Talk about how changes in the
law affect the people you serve
43. THE PROMISE OF WEB PUBLISHING: 1995 TO TODAY
CONTENT
Something to sayThe means to publish
TECHNOLOGY
An audience/readers
VISIBILITY
44. Thanks – more info:
@adrianlurssen
adrian@jdsupra.com
Editor's Notes
Traditional marketing is becoming less and less effective, with most people so used to print and online ads that they don’t even see them anymore.The Future is Content Marketing.When Done Right it’s a Powerful Tool that will Help Raise the your Firms and your Attorneys Brand Awareness, and Increase Lead Generation!
Lets start with the basics – just what is Content Marketing?Basically, it’s the art of communicating with your clients and potential clients without selling.Instead of pitching your law firm, you are delivering useful information. The concept behind this strategy is that if weconsistently provide timely, useful thought leadership to potential clients, eventually they’ll reward us with their business.What are some of the most effective Content Marketing Tactics?Writing Articles/Alerts/AdvisoriesPosting to Blogs • Distributing via LinkedIn • Google+ • Twitter • Facebook • VideosUsing Distribution Partners to push your content out even further
Lets take a look at the Evolution of Thought Leadership Distribution:
Distributing Firm Thought Leadership:15 years ago: Communications like advisories were printed and mailed. Were seen by firm clients only5 years ago: Big improvement. Emailed and posted to website. More immediate. Reached many more clients - plus now some potential clientsToday: Huge change. Thought Leadership is posted, emailed, sent out via social media, and distribution partners
Here is what that “Today” looks like at Mintz Levin – we’re using a robust mix of Social Media & Syndication Partners to distribute our attorney thought leadership.
Just what does that distribution model look like?When an attorney writes an AdvisoryIt goes to our internal mailing list, Practice mailing lists, posts to the websiteWe send it out through our various social media channelsAnd we send it out to our distribution partnersOnly a small portion of these sources provide analytics, but virtually all of them are Google searchable and help thought leadership be found
We all know how important it is to show that your Firm and your attorneys are a thought leaders in their areas of practice. Lets talk a bit more about the social media portion of that distribution model
• Linkedin is the social network used more by In House Counsel than any other! Over 2/3 of In House Lawyers consult LinkedIn profiles. -Make sure you claim your LinkedIn Company Page so you can use it to push out Thought Leadership. • 2/3 of the Fortune 100 companies have at least one Twitter account - At Mintz we have Journalists • Biz executives • In House Counsel following us:• Facebook is the #1 Most popularSocial Media Platform worldwide with more than 1+ billion active Facebook users - It can be a difficult network for law firms to get engagement, but still well worth using.• Google+ is probably the best social network you aren’t using! - It’s now the 2nd most popular social network with 343 million active users - Because of the relationship between Google+ and Google search, using it can help get your content to the top of Google searches• Blogs are important way to help establish your firms attorneys as thought leaders in key practice areas and help raise the firm profile - More than 40% of corporate counsel rely on blogs as a top source of information - 55% said a law firm’s blog can influence hiring decisions–All of these networks provide a great opportunity for law firms to connect with their community and create valuable top-of-mind awareness.
Lets talk about the Distribution Partners we use and some of the reasons why we use them
Mondaq’s site has approximately 528,000 registered readers • Great analytics: Provides specific data about our readers, including name, company name, position, contact info, etcLexology has great distribution, the most important being the Association of Corporate Counsel! • They also register readers & can provide specific data about companies that are reading our thought leadership and about highest read articlesJD Supra doesn’t require registration. This means that we get far more views, but not actual readers names, positions, etc. in the analytics• Widely read and we alsoget a tremendous amount of shares for our thought leadership through themThe National Law Review is another great option, particularly for firms on a budget • Their site is highly SEO’d, which helps it get crawled quickly by search engines We are using Martindale for it’s well known profiles, but also as another distribution partner • Provide an Audience of qualified buyers of legal services
2012: We got over a million article reads through our distribution partners!Pretty impressive, huh? And here are some other very impressive statistics::• Mintz ranks in top 3 contributors to the National Law Review!• In Sept and Dec Mintz had the most North American article reads of any firm on Mondaq!• Mintz total reads are over 2 ½ times higher than the AmLaw 100 competition on Lexology!• And - Mintz Levin had the highest number of article views & profile views of any firm on JD Supra!!!
At the beginning of this section I took you through the distribution process a typical Advisory takes.Now lets look at a real life example – a blog post
Lets follow the distribution of ablog post about trademark issues related to Beyoncé and Jay-z’s daughter, Blue Ivy Carter:Keep in mind that we can track and get numbers on only a fraction of the potential reads
The post was read and picked up all over the webAdditionally, it led to three separate media interviews in one day! Key takeaway? Try to write on an interesting subject that captures the attention of readers Write in an engaging and easy to read styleAnd use as many methods as possible to get the word out
Of course the real question is “Is our Content Marketing Strategy paying off?” Yes!!!Led to many shares & retweets • had pick ups by major pubs like the NY Times • Led to interviews with pubs like Wall Street Journal, Business Week, National Law Journal, etcMost importantly – led to new client work!One of our attorneys did did three separate media interviews in one day. Law 360, LXBN, and American Lawyer/Corporate Counsel!And all came about because of blog posts she wrote.Here is one of my favorite stories:One of our blogging attorneys got a voice mail at 7:30 am one morning from out of nowhere. A panicked-sounding general counsel of a video game producer in California found her post about data breach laws online, read the her blog, and called to engage us for a data breach investigation. it was 4:30 am his time, and as he put it they“were under attack”. She returned his call while on her way to work and he hired us on the spot! And that is just one of many new clients who have found us through our Content Marketing Strategy!So, the big question!! What is our Return on Investment for using Social Media & Distribution Partners for Thought Leadership Distribution?While it is very difficult to gauge success based on any traditional ROI, overall efforts have been very successful. Our alerts and advisories are being pushed out far wider. More journalists and others are looking to our attorneys and the firm as industry experts. And more clients are finding us us because of our efforts in social media.To paraphrase Eric Qualman: WHAT IS THE ROI OF CONTENT MARKETING? YOU MIGHT JUST AS EASILY ASK WHAT IS THE ROI OF YOUR PHONE?Its tool, and tool that we all need make use of
As I said at the beginning I believe that the Future of marketing is Content Marketing. But I predict that over the next five years the REAL future of content marketing will be quick, easily digestible videos!Research shows that more and more people are watching videos online. And with the way technology is going – the viewing experience isn't just great on a desktop or laptop, its great on tablets like the iPad and even on smartphones, which opens up a real opportunity to create short engaging videos that can help explain a topic and set your attorneys apart as thought leaders..We began producing what I call “Hot Topics” content driven videos earlier this year, and just about two weeks ago began posting them to our website, our YouTube Channel, and began distributing them through our distribution partners.What we’ve found is that it is successful beyond my wildest dreams!
We are all pulled in too many directions, and people no longer have the time or inclination to spend a long time with a subject. These “hot Topic” videos are a great way to have our attorneys show off their expertise by discussing timely, interesting topics. Plus, Video helps give potential clients a real feel for your attorneys personality, and helps them get a feel for if they want to work with them.Not to mention the fact that Google loves videos, so having videos can get your firm higher in search results.We have videos on our home page, “About Us” and “Careers” sections of the website, plus on attorney bio pages.Let me show you a few examples of some of our videos:Alden - Affordable Care ActMitch – Social Media Policy for EmployersKaren – Sunshine ActDavid Barmak – Class ActionHope – Health Care Enforcement
As I mentioned we just started distributing videos to some of our distribution partners. It was literally just two weeks ago.What we’ve found is that it is successful beyond my wildest dreams!We started uploading videos to JD Supra September 4th. I think you can see what started to happen… a huge spike!We chose to upload three videos a day. On the first day all three videos got over 600 views, and one got 878 views!I pulled this chart on Sunday, less than 1 ½ weeks since we began posting the videos, we had 25,309 video views!!!Now that’s impressive!!
I know time is tight - I will be around after the session if you want to ask me any QuestionsAlso – Feel free scan the QR code to access my mobile business card.