The Cloud Series: First Steps in Making Your Decision


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The cloud is not for everything and everybody, at least not yet. The other thing you need to know, is that like any complex technology, moving to the cloud requires a well-executed plan and a solid foundation of support. If you aren't asking questions like these in your organization, there's a good chance you aren't ready to move to the cloud, even if it makes sense for you.
• How good is our connectivity? If we are asking people to access our applications through the Internet, do we have the bandwidth and the networking solutions to support that? Will they notice a difference in speed?
• What kind of data do we have? Do we have personal identifying information on our employees and our clients? What kind of security policies do we have in place to protect that data? What kind of security policies do our cloud providers have in place, and where is the liability in the event of a breach?
• What are our most critical applications and are they cloud-ready? Do we have home-grown or older applications that can't run in the cloud? Do people have the option and the capability to access those applications remotely? How do we handle applications that can't be run in the cloud?

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  • CIO/Computerworld Market Pulse Survey conducted for Comcast Business ServicesNovember 2011Q5: Which of the following are contributing to demand for high-performance network connectivity at your company? (Please check all that apply.) Base: 234 qualified respondents
  • EP-LAN service serves dual role providing site-to-site connectivity plus backup connection to secondary data center to maintain business continuity in the event of disaster or loss of connectivity to primary data center.
  • As businesses move IT assets to the cloud, they put greater demands on the network. They also become much more dependent on the connection to those cloud-based services. What good does it do to have your applications and critical data out in the cloud if you can’t access them? Or what if the connection is not fast enough to allow your cloud-based services to function properly? And how is that connection impacted as you migrate more software, platforms and infrastructure to the cloud? Clearly, cloud-based services are only as good as the connection to the cloud itself.  The cloud is driving demand for new, better last mile bandwidth solutions. Virtualized services require some pretty intense network connectivity on the backbone…plus broad network support for service delivery and cost management, high physical security and availability. Ethernet/Fiber is unlocking cost-effective, last mile technology.
  • Standardized– Standardized equipment limits network integration challengesScalability– Service from 1Mbps to 10GbpsReliability –Ability for the network to detect and recover from incidents without impacting usersService Management –Monitor, diagnose and centrally manage the network, using standards-based vendor independent methodsQuality of Service –Wide choice and granularity of bandwidth and quality of service options that can accommodate existing TDM traffic and other service flows
  • Dedicated ConnectivitySingle physical connection (UNI)to customer premise equipmentfor one or more virtual connectionssupporting Service Multiplexed UserNetwork Interfaces (UNI)Flexible ConfigurationsChose from three Classes of Service(CoS) options: Basic, Priority, andPremium, within a single EthernetVirtual Connection (EVC)Business Class Support24/7/365 network monitoring andsupport through our Business ClassNetwork Operations Center (BNOC)Bandwidth OptionsOffered in 10Mbps/100Mbps,1Gbps and 10Gbps Ethernet UserNetwork Interfaces (UNI), andavailable in speed increments from1Mbps to 10Gbps
  • Comcast Business ClassETHERNET NETWORK SERVICEAny-to-Any ConnectivityAny site can send traffic to anyother site within the networkthrough a single Ethernet interfaceHighly SecureReliable data segregation providedby masking the traffic with a uniquecustomer ID on the ComcastnetworkClass of ServiceDynamic traffic delivery through theComcast network with up to threedifferent performance levelsVLAN TransparencyVLAN configurations can bechanged within the networkwithout the need to coordinatewith ComcastWeb-based ReportingConnectivity statistics for theprevious day, seven-day or thirtydayperiod can be viewed through a secure web portal
  • Symmetrical ConnectivitySymmetrical dedicated Internetbandwidth configurable from 1Mbpsto 10Gbps in 1Mbps incrementsIP addressesStatic IP addresses assigned basedon American Registry for InternetNumbers (ARIN) guidelines andcustomer justificationDomain Name SystemIncludes primary and secondaryDNS service. Comcast will assistcustomers in transferring existingdomain namesBorder Gateway ProtocolRoutingOptional BGP setup to facilitatemulti-homing between multiple ISPnetworksWeb-based ReportingConnectivity statistics for theprevious day, seven-day or thirtydayperiod can be viewed through asecure web portal
  • The Cloud Series: First Steps in Making Your Decision

    1. 1. The Cloud Series:First Steps in Making YourDecision Tim Weber, Director of Infrastructure Services ADNET Technologies, LLC Brian Mulligan, Sales Manager, Enterprise Services Comcast Business Services
    2. 2. Agenda Why are we here? State of the cloud Connectivity for the cloud Protecting your data Cloud ready applications Wrap-up Questions
    3. 3. Why Are We Here?Are you… Using the cloud?  (Are you sure?) Considering going to the cloud?  What scares you about going to the cloud? Ruling out the cloud as an option?  Why?
    4. 4. State of the Cloud Cloud is here to stay Can help to reduce costs & complexity No silver bullet Lots of confusion in the marketplace
    5. 5. The Hype Cycle Source: Gartner Hype Cycle for Emerging Technologies
    6. 6. Cloud Considerations Connectivity Complexity Costs Core to the business Culture
    7. 7. Comcast Business ClassConnectivity for the Cloud
    8. 8. Exploding bandwidth demandsMeaningful Use growth is stressing current infrastructure stressed infrastructureNetwork traffic is driving network traffic grow resulting inMORE DEVICES MORE APPLICATIONS MORE ON-DEMANDMORE CONTENT ACCESS Driving need for the ultimate in high performance networking
    9. 9. IT leaders demand high-performance network connectivityMajority of surveyed IT leaders see bandwidth intensiveapplications, business continuity/disaster recovery and virtualizedresources as contributing to the demand for high-performanceconnectivity. Bandwidth intensive apps 74Business continuity/Disaster recovery 56 Virtualization 51 Cloud computing initiatives 39 Stress on the network from BYOT 23 Other 7 Not applicable 6 0 10 20 30 40 50 60 70 80
    10. 10. Technology benefits of high-performance connectivity Application Speed + Performance 77 Increases Bandwidth 64 Improves Reliability 57 Increases High Availability 54 Improves Scalability 51 Ability to Reduce Downtime 41High Bandwidth Across Multiple Sites 39 Ability to Reduce Security Risk 24 Other 2 0 10 20 30 40 50 60 70 80 90 Business benefits of high-performance connectivity Increases Productivity 73 Increases Efficiency 67 Meet Customer Needs 54 Reduces OPEX 35 Lowers TCO 22 Other 2 0 10 20 30 40 50 60 70 80
    11. 11. Comcast’s high-capacity connectivity solutionsaddress IT challenges Application RegulatoryPerformance Compliance Secure Effectiveness Connection and Efficiency to the Cloud Secure Business Data Center Continuity Connection Support
    12. 12. Reliable, secure and scalable data center connectivity NEED ANSWERHighly reliable, secure and Rely on carrier-grade point-to- scalable connectivity to point and multi-point Metroenterprise or 3rd-party data Ethernet services from center. Comcast Business Class.
    13. 13. Business continuity Comcast offers the largest facilities-based last mile alternative to the phone company. NEED ANSWERHighly reliable, secure and Carrier-grade Metro Ethernetscalable data and Internet and voice services deliveredconnectivity for seamless over a diverse and resilientbusiness operations when fiber optic network. disaster strikes. Comcast Network MPLS Core VPLS Ethernet LAN L2VPN Ethernet P2P CPE CPE CPE CPE CPE CPE Any to Any Network Point to Point Network
    14. 14. Cloud computing NEED ANSWER Exploit appropriate cloud- Rely on Ethernet Dedicatedbased opportunities without Internet Access from Comcast connectivity limitations. Business Class to get to and from the cloud.• Single links from company offices to the cloud are single points of failure• To ensure IT continuity requires a second network link  Double Down to the Cloud
    15. 15. Solutions to address network constraintsNEEDHighlyscalable, reliableand securebandwidth vianetwork services ANSWER Rely on carrier- grade Metro- Ethernet services available in easily adjustable increments betweeen 1 Mbps and 10Gbps
    16. 16. Comcast Business Services portfolioDATA & INTERNET  Ethernet Private Line  Ethernet Virtual Private Line  Ethernet Network Service  Ethernet Dedicated InternetVOICE  Business VoiceEdge  Business Class Trunks  Business Class Voice16
    17. 17. Comcast people and resources make the difference • Experienced team with thousands of dedicated professionals SUPPORT • Carrier class network engineering support experts on staff • Strong local presence in every market Comcast services with LOCAL PRESENCE customer service, engineering and technical support available 24/7/365 to support customer needs • Ongoing multilayer, proactive monitoring and troubleshooting NETWORK • Business Services Network Operations Centers (BNOCs) provide MANAGEMENT redundancy and operate 24x7x365 • Responsive to changes in network demand
    18. 18. Cloud Readiness
    19. 19. Complexity• How “cloudable” are your applications?• SaaS applications• What if there is no SaaS?
    20. 20. Costs Cloud is not always cheaper Cost factors to consider  Total costs for maintaining (either)  Bandwidth upgrades? Need to understand your ROI
    21. 21. Core to the Business How relevant is the function to your business If not core, then why are you doing it? If core, what is your tolerance for downtime?
    22. 22. Culture Are you a control freak? Security – is the cloud more or less secure? Can you organization deal with the change?
    23. 23. Protecting Your Data
    24. 24. Data Security Elephant in the room Giving up control  (In many cases, your data is safer in the cloud than your office)
    25. 25. How Can I Know it is Safe?• Know your vendors • Levels of protection (access control, password, encryption) • Levels of backup• Keep personal & corporate data separate • Challenging with the concept of BYOD• Strong policies can be your friend • For example – what can people do from their mobile devices? What type of data do we allow them to access?
    26. 26. Now What? So where do we go from here?  Cloud forces clarity on what you do  Need to know what is core and what isn’t  Are your apps cloudable? We can help  Review of your systems  Lead you down a path – incremental change
    27. 27. Appendix
    28. 28. Ethernet Private Line OVERVIEW FEATURES BENEFITS Reliable, flexible, high Allows customers to use Meet the demand of bandwidth alternative to any VLANs or bandwidth-intensive traditional TDM Ethernet control protocol applications without disrupting Private Lines, enabling across the service. your internal customers’ needs customers to connect CPE with flexible, scalable point-to- using a lower cost Ethernet point configurations delivering interface. high-capacity fiber connections between two sites.
    29. 29. Ethernet Virtual Private Line - EVPL OVERVIEW FEATURES BENEFITS Reliable, flexible, cost effective Similar to Ethernet Private Line, Ethernet Virtual Private Allows for a single physical alternative to traditional TDM Line provides an Ethernet connection to customer Private Lines, Frame Relay or Virtual Connection between premise equipment for ATM, delivering the high two customer locations, multiple virtual connections. bandwidth you need, when and where you need it. replacing frame relay or ATM services while also supporting Service Multiplexed User Network Interfaces (UNI).
    30. 30. Ethernet Network Service - ELAN OVERVIEW FEATURES BENEFITS A reliable, cost effective Perfect for organizations with The service provides VLAN alternative to traditional hub many locations and high data transparency, allowing and spoke network topologies traffic, Comcast Ethernet customers to implement using Frame Relay, TDM Network Service enables their own VLANs without private lines or ATM, offering a customers to connect coordination with Comcast. more flexible and scalable physically distributed network solution. locations across a MAN as if they are on the LAN.
    31. 31. Ethernet Dedicated Internet OVERVIEW FEATURES BENEFITS A simple, reliable and more Ethernet Dedicated Internet Comcast Business Class’ flexible option to traditional provides an Ethernet Virtual Ethernet interface enables private line dedicated Internet Connection (EVC) from the compatibility access services, providing customer premises location to with your LAN. higher bandwidth and a Comcast Internet Point of increased efficiencies. Presence (POP) router.