SlideShare a Scribd company logo
HOSHIN KANRI
Introduction
• "Each person is the expert in his or her own job, and Japanese TQC
[Total Quality Control] is designed to use the collective thinking power
of all employees to make their organization the best in its field."
• It is a strategic planning/strategic management methodology based
on a concept popularized in Japan in the late 1950s by
Professor Kaoru Ishikawa.
Objectives
• Focus on a shared
goal.
• Communicate that goal
to all leaders.
• Involve all leaders in
planning to achieve the
goal.
• Hold participants
accountable for
achieving their part of
the plan
Hoshin Planning
• Identify the key business issues facing the
organization.
• Establish measurable business objectives that
address these issues.
• Define the overall vision and goals.
• Develop supporting strategies for pursuing the goals.
In the Lean organization, this strategy includes the
use of Lean methods and techniques.
• Determine the tactics and objectives that facilitate
each strategy.
• Implement performance measures for every business
process.
• Measure business fundamentals.
Hoshin Planning
Steps in Hoshin Planning
• DEFINE THE FOCUS—WHAT DO YOU WANT TO
IMPROVE?
• ENVISION POSSIBLE SOLUTIONS BY
BRAINSTORMING
• RANK THE SUGGESTIONS
• IMPLEMENT THE TOP SUGGESTIONS
• 1 – 3
• 1 – 5
• 1 – 10
• ASSESS THE RESULTS
• REPEAT THE PROCESS UNTIL QUALITY IS
MAXIMIZED
Benefits
• Gives all, or nearly all, interested parties a voice in
the planning process
• Allows planners to identify and address political
differences
• Functions, de facto, as an assessment of existing
plans
• By-product: Generates a number of good ideas
that can be implemented routinely though the
separate offices and units of the institution
Example
• The brainstorming session generated 119
suggestions for improving student learning and the
learning environment at Louisburg College
• At the conclusion of the session, participants were
invited to forward additional suggestions to the
Office of Institutional Effectiveness
• Eleven additional suggestions were submitted
electronically
• Total Number of Suggestions: 130
Example:THEASSESSMENT INSTRUMENT
[Step 1]
• Using codes, suggestions resulting from the Hoshin
Planning process were initially sorted according to
foci/themes:
• Campus Life [CL]
• Educational Support Services [ES]
• Facilities and Equipment [FE]
• Information Technology [IT]
• Learning Environment [LE]
• Mission and Values [MV]
• Student Engagement [SE]
• Student Learning [SL]
• Special Programs and Initiatives [SP]
HOSHINASSESSMENTAND PLANNING
THE LC RANKINGPROCESS: STEP 2
Original
Cohort
Selected Suggestions
[from four different cohorts]
A
Weight
B
Cohort
Ranking
C
Top 15
Ranking
FE-308 To secure funding for a new science
center
2 7 12
IT-405 To transform all classrooms into
master classrooms
3 7 4
SL-805 To create an honors program 3 11 2
LE-503 To improve class attendance 5 17 10
COLUMN A: Each participant was asked to assign a weight from 0 to 5 for
each of the 130 items. The higher the weight (5), the more important that
item is to the participant
COLUMN B: Each participant was asked to assign a cohort ranking for
each item in each original cohort, with the highest ranking in each cohort
equated to the number of items within that cohort and moving downward.
COLUMN C: Each participant was asked to rank his/her top 15 suggested
improvements overall, starting with the number 15 and working downward
Equalizing Weights and Values
[a prerequisite to overall rankings]
• 14 items—Campus Life [CL]
• 14 items—Educational Support [ES]
• 12 items—Facilities and Equipment [FE]
• 13 items—Information Technology [IT]
• 21 items—Learning Environment [LE]
• 09 items—Mission and Values [MV]
• 19 items—Student Engagement [SE]
• 18 items—Student Learning [SL]
• 10 items—Special Programs/Initiatives [SP]
• 130 items--TOTAL
Hoshin Assessment and Planning
The Ranking Process: Step 3
Cohort Suggestions
[selected]
A
Weight
B
Cohort
Ranking
C
Top 15
Ranking
A x B
Calculated
Cohort
Value
A x C
Calculated
Overall
Value
FE-308 To secure funding… 2 7 12 14 24
IT-405 To transform all… 3 7 4 21 12
SL-805 To create an honors… 3 11 2 33 6
LE-503 To improve class… 5 17 10 85 50
Based on the values placed in columns A, B, and C, values are determined
for the Calculated Cohort Value (Column A times Column B), and the
Calculated Overall Value (Column A times Column C). If no value is assigned
for column C, then there will be no Calculated Overall Value. If 0 is assigned
for the weight in column A, there will be no Calculated Cohort Value and
Calculated Overall Value.
Hoshin Assessment and Planning
The Ranking Process: Step 4
Cohort Suggestions
A
Weight
B
Cohort
Ranking
C
Top 15
Ranking
Number
of Items
in Cohort
Cohort
Factor
Cohort
Factor
Value
FE-308 To secure
funding…
2 7 12 12 21/12 1.750
IT-405 To transform all… 3 7 4 13 21/13 1.615
SL-805 To create an
honors…
3 11 2 18 21/18 1.167
LE-503 To improve
class…
5 17 10 21 21/21 1.000
The Cohort Factor is used to equalize and rank scores between the various
cohorts. Since the highest number of items among the cohorts was 21, the
number 21 is used (always) as the numerator of the Cohort Factor. The
denominator is the number of items within the selected item cohort. The
Cohort Factor Value is the decimal representation of the Cohort Factor.
HoshinAssessmentand Planning
The Ranking Process: Step 5
Cohort Suggestions
Selected [4 of 130]
[four different cohorts]
D
Cohort
Average
For
Item
E
Cohort
Factor
Value
D X E
Weighted
Cohort
Average
For Item
Final
Cohort
Rank
FE-308 To secure funding… 34.93 1.750 61.13 11
IT-405 To transform all… 35.62 1.615 57.53 11
SL-805 To create an honors… 51.53 1.167 60.13 17
LE-503 To improve class… 62.84 1.000 62.84 19
After all surveys have been entered, the Cohort Average is calculated to
indicate the mean of that item. The Weighted Cohort Average is the product
of the Cohort Average and the Cohort Factor Value. The Final Cohort Rank is
based on the chronological rank within the cohort. The higher the Final
Cohort Rank value is, the more important it is within that cohort.
HoshinAssessment and Planning
The Ranking Process: Step 6
Cohort Suggestions
[selected]
Weighted
Overall
Item
Average
Final
Overall
Rank
FE-308 To secure funding… 19.83 122
IT-405 To transform all… 18.85 120
SL-805 To create an honors… 16.32 117
LE-503 To improve class… 12.43 111
After all surveys have been entered, the Weighted Overall Average is
calculated to indicate the mean of that item. The Final Overall Rank is based
on the chronological rank when compared to all survey items. There were a
total of 130 items on the 2006 Louisburg College Hoshin Assessment and
Planning questionnaire. A value of 130 for the Final Overall Rank would
indicate the item of highest importance to survey participants.
HoshinAssessmentand Planning
The Ranking Process: Step 7
Cohort Suggestions
[selected]
A
Cohort
Average
B
Factor
Value
A x B
Weighted
Cohort
Average
Final
Cohort
Rank
A x C
Weighted
Overall
Average
Final
Overall
Rank
FE-308 To secure funding… 34.93 1.750 61.13 11 19.83 122
IT-405 To transform all… 35.62 1.615 57.53 11 18.85 120
SL-805 To create an
honors…
51.53 1.167 60.13 17 16.32 117
LE-503 To improve class… 62.84 1.000 62.84 19 12.43 111
The Cohort Average, Weighted Cohort Average, and Weighted Overall
Average along with Final Cohort Rank and Final Overall Rank are shown
together in the chart for the selected items. The chart above is sorted by the
Weighted Overall Average column from highest to lowest value and the Final
Overall Rank is then assigned based on the number of surveyed items.

More Related Content

What's hot

Hoshin Kanri Catchball
Hoshin Kanri CatchballHoshin Kanri Catchball
Hoshin Kanri Catchball
Know-How Innovations
 
Hoshin Kanri - Tips for Successful Implementation
Hoshin Kanri - Tips for Successful ImplementationHoshin Kanri - Tips for Successful Implementation
Hoshin Kanri - Tips for Successful Implementation
PMIPresentations
 
Strategy deployment
Strategy deploymentStrategy deployment
Strategy deployment
Roy Rudolf Musapu
 
Hoshin Kanri Strategic Planning
Hoshin Kanri Strategic PlanningHoshin Kanri Strategic Planning
Hoshin Kanri Strategic Planning
avscully
 
Better Project Selection using Hoshin Planning and Balanced Scorecards
Better Project Selection using Hoshin Planning and Balanced ScorecardsBetter Project Selection using Hoshin Planning and Balanced Scorecards
Better Project Selection using Hoshin Planning and Balanced Scorecards
Grant Crow
 
Hoshin planning presentation
Hoshin planning presentationHoshin planning presentation
Hoshin planning presentation
Lightconsulting
 
Strategy Deployment (Hoshin Kanri) and X-Matrix
Strategy Deployment (Hoshin Kanri) and X-MatrixStrategy Deployment (Hoshin Kanri) and X-Matrix
Strategy Deployment (Hoshin Kanri) and X-Matrix
Joerg Muenzing
 
Deploying Hoshin Kanri as a Competitive Weapon
Deploying Hoshin Kanri as a Competitive WeaponDeploying Hoshin Kanri as a Competitive Weapon
Deploying Hoshin Kanri as a Competitive Weapon
Grant Crow
 
Introduction to Strategy Deployment
Introduction to Strategy DeploymentIntroduction to Strategy Deployment
Introduction to Strategy Deployment
Mike Dale
 
Introduction to strategy deployment
Introduction to strategy deploymentIntroduction to strategy deployment
Introduction to strategy deployment
Lightconsulting
 
Hoshin Training - Vision
Hoshin Training - VisionHoshin Training - Vision
Hoshin Training - Vision
Harold Philbrick
 
Hoshin kanri
Hoshin kanriHoshin kanri
Hoshin kanri
Ali Al-Qathani
 
Hoshin promotion demystifying the x-matrix - manos
Hoshin promotion   demystifying the x-matrix - manosHoshin promotion   demystifying the x-matrix - manos
Hoshin promotion demystifying the x-matrix - manos
5S Supply
 
Six Sigma Black Belt Course outline and main components
Six Sigma Black Belt Course outline and main components Six Sigma Black Belt Course outline and main components
Six Sigma Black Belt Course outline and main components
MohamedElSantty1
 
A3 Thinking Applied to Policy Deployment
A3 Thinking Applied to Policy DeploymentA3 Thinking Applied to Policy Deployment
A3 Thinking Applied to Policy Deployment
Didier Rabino, Lbc
 
Seven Transformations of Strategic Planning
Seven Transformations of Strategic PlanningSeven Transformations of Strategic Planning
Seven Transformations of Strategic Planning
Virtual, Inc.
 
OD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptxOD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptx
Laurence Yap M.A. (UM) CHRM
 
OD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptxOD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptx
Laurence Yap M.A. (UM) CHRM
 
Strategic Planning & Execution Framework
Strategic Planning & Execution FrameworkStrategic Planning & Execution Framework
Strategic Planning & Execution Framework
JC Duarte
 
OD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptxOD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptx
Laurence Yap M.A. (UM) CHRM
 

What's hot (20)

Hoshin Kanri Catchball
Hoshin Kanri CatchballHoshin Kanri Catchball
Hoshin Kanri Catchball
 
Hoshin Kanri - Tips for Successful Implementation
Hoshin Kanri - Tips for Successful ImplementationHoshin Kanri - Tips for Successful Implementation
Hoshin Kanri - Tips for Successful Implementation
 
Strategy deployment
Strategy deploymentStrategy deployment
Strategy deployment
 
Hoshin Kanri Strategic Planning
Hoshin Kanri Strategic PlanningHoshin Kanri Strategic Planning
Hoshin Kanri Strategic Planning
 
Better Project Selection using Hoshin Planning and Balanced Scorecards
Better Project Selection using Hoshin Planning and Balanced ScorecardsBetter Project Selection using Hoshin Planning and Balanced Scorecards
Better Project Selection using Hoshin Planning and Balanced Scorecards
 
Hoshin planning presentation
Hoshin planning presentationHoshin planning presentation
Hoshin planning presentation
 
Strategy Deployment (Hoshin Kanri) and X-Matrix
Strategy Deployment (Hoshin Kanri) and X-MatrixStrategy Deployment (Hoshin Kanri) and X-Matrix
Strategy Deployment (Hoshin Kanri) and X-Matrix
 
Deploying Hoshin Kanri as a Competitive Weapon
Deploying Hoshin Kanri as a Competitive WeaponDeploying Hoshin Kanri as a Competitive Weapon
Deploying Hoshin Kanri as a Competitive Weapon
 
Introduction to Strategy Deployment
Introduction to Strategy DeploymentIntroduction to Strategy Deployment
Introduction to Strategy Deployment
 
Introduction to strategy deployment
Introduction to strategy deploymentIntroduction to strategy deployment
Introduction to strategy deployment
 
Hoshin Training - Vision
Hoshin Training - VisionHoshin Training - Vision
Hoshin Training - Vision
 
Hoshin kanri
Hoshin kanriHoshin kanri
Hoshin kanri
 
Hoshin promotion demystifying the x-matrix - manos
Hoshin promotion   demystifying the x-matrix - manosHoshin promotion   demystifying the x-matrix - manos
Hoshin promotion demystifying the x-matrix - manos
 
Six Sigma Black Belt Course outline and main components
Six Sigma Black Belt Course outline and main components Six Sigma Black Belt Course outline and main components
Six Sigma Black Belt Course outline and main components
 
A3 Thinking Applied to Policy Deployment
A3 Thinking Applied to Policy DeploymentA3 Thinking Applied to Policy Deployment
A3 Thinking Applied to Policy Deployment
 
Seven Transformations of Strategic Planning
Seven Transformations of Strategic PlanningSeven Transformations of Strategic Planning
Seven Transformations of Strategic Planning
 
OD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptxOD_Strategy Review Meeting.pptx
OD_Strategy Review Meeting.pptx
 
OD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptxOD_Strategy Management HR_Day 2 2022.pptx
OD_Strategy Management HR_Day 2 2022.pptx
 
Strategic Planning & Execution Framework
Strategic Planning & Execution FrameworkStrategic Planning & Execution Framework
Strategic Planning & Execution Framework
 
OD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptxOD_Strategy Management._Day 1 2022.pptx
OD_Strategy Management._Day 1 2022.pptx
 

Similar to Hoshin kanri

training
trainingtraining
training
hi2shilpa
 
training-final-161119052307.pdf
training-final-161119052307.pdftraining-final-161119052307.pdf
training-final-161119052307.pdf
Aaishaaltafhussain1
 
Training evaluation
Training evaluationTraining evaluation
Training evaluation
Mis bah
 
New facultyie&evaluationjan2011 1
New facultyie&evaluationjan2011 1New facultyie&evaluationjan2011 1
New facultyie&evaluationjan2011 1
Brian Nixon
 
how to determine return on training ang development
how to determine return on training ang developmenthow to determine return on training ang development
how to determine return on training ang development
university of education
 
Return on Invetsment HR.ppt
Return on Invetsment HR.pptReturn on Invetsment HR.ppt
Return on Invetsment HR.ppt
FatmaNajeh2
 
ROI PPT_Final.ppt
ROI PPT_Final.pptROI PPT_Final.ppt
ROI PPT_Final.ppt
PersonivHR
 
2017 short stack - reviewing your current academic programs
2017   short stack - reviewing your current academic programs2017   short stack - reviewing your current academic programs
2017 short stack - reviewing your current academic programs
Stamats
 
Chapter 6, Training Evaluation
Chapter 6, Training Evaluation Chapter 6, Training Evaluation
Chapter 6, Training Evaluation
Kacung Abdullah
 
Learning Evaluation - How to get most out of your training programs simply an...
Learning Evaluation - How to get most out of your training programs simply an...Learning Evaluation - How to get most out of your training programs simply an...
Learning Evaluation - How to get most out of your training programs simply an...
Lambda Solutions
 
Training Evaluation
Training EvaluationTraining Evaluation
Training Evaluation
Preeti Bhaskar
 
Training Needs Analysis, Skills Auditing & Evaluation
Training Needs Analysis, Skills Auditing & EvaluationTraining Needs Analysis, Skills Auditing & Evaluation
Training Needs Analysis, Skills Auditing & Evaluation
Charles Cotter, PhD
 
ADDIE model in training - Manu Melwin Joy
ADDIE model in training - Manu Melwin JoyADDIE model in training - Manu Melwin Joy
ADDIE model in training - Manu Melwin Joy
manumelwin
 
Educational planning models
Educational planning modelsEducational planning models
Educational planning models
Chinly Ruth Alberto
 
ISC_2015_Analysis 101
ISC_2015_Analysis 101ISC_2015_Analysis 101
ISC_2015_Analysis 101
David Hirsch
 
Admin Irene C PD
Admin Irene C PDAdmin Irene C PD
Admin Irene C PD
Irene Casey
 
Learning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training ScorecardLearning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training Scorecard
Cornerstone OnDemand Foundation
 
Triangulation in Teaching Assessment & learning Outcomes (2) (1)
Triangulation in Teaching Assessment & learning Outcomes (2) (1)Triangulation in Teaching Assessment & learning Outcomes (2) (1)
Triangulation in Teaching Assessment & learning Outcomes (2) (1)
Sheema Haider
 
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
OECD Governance
 
Employee Training & Development Ch 06
Employee Training & Development Ch 06Employee Training & Development Ch 06
Employee Training & Development Ch 06
Eko Satriyo
 

Similar to Hoshin kanri (20)

training
trainingtraining
training
 
training-final-161119052307.pdf
training-final-161119052307.pdftraining-final-161119052307.pdf
training-final-161119052307.pdf
 
Training evaluation
Training evaluationTraining evaluation
Training evaluation
 
New facultyie&evaluationjan2011 1
New facultyie&evaluationjan2011 1New facultyie&evaluationjan2011 1
New facultyie&evaluationjan2011 1
 
how to determine return on training ang development
how to determine return on training ang developmenthow to determine return on training ang development
how to determine return on training ang development
 
Return on Invetsment HR.ppt
Return on Invetsment HR.pptReturn on Invetsment HR.ppt
Return on Invetsment HR.ppt
 
ROI PPT_Final.ppt
ROI PPT_Final.pptROI PPT_Final.ppt
ROI PPT_Final.ppt
 
2017 short stack - reviewing your current academic programs
2017   short stack - reviewing your current academic programs2017   short stack - reviewing your current academic programs
2017 short stack - reviewing your current academic programs
 
Chapter 6, Training Evaluation
Chapter 6, Training Evaluation Chapter 6, Training Evaluation
Chapter 6, Training Evaluation
 
Learning Evaluation - How to get most out of your training programs simply an...
Learning Evaluation - How to get most out of your training programs simply an...Learning Evaluation - How to get most out of your training programs simply an...
Learning Evaluation - How to get most out of your training programs simply an...
 
Training Evaluation
Training EvaluationTraining Evaluation
Training Evaluation
 
Training Needs Analysis, Skills Auditing & Evaluation
Training Needs Analysis, Skills Auditing & EvaluationTraining Needs Analysis, Skills Auditing & Evaluation
Training Needs Analysis, Skills Auditing & Evaluation
 
ADDIE model in training - Manu Melwin Joy
ADDIE model in training - Manu Melwin JoyADDIE model in training - Manu Melwin Joy
ADDIE model in training - Manu Melwin Joy
 
Educational planning models
Educational planning modelsEducational planning models
Educational planning models
 
ISC_2015_Analysis 101
ISC_2015_Analysis 101ISC_2015_Analysis 101
ISC_2015_Analysis 101
 
Admin Irene C PD
Admin Irene C PDAdmin Irene C PD
Admin Irene C PD
 
Learning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training ScorecardLearning Metrics: Building Your Training Scorecard
Learning Metrics: Building Your Training Scorecard
 
Triangulation in Teaching Assessment & learning Outcomes (2) (1)
Triangulation in Teaching Assessment & learning Outcomes (2) (1)Triangulation in Teaching Assessment & learning Outcomes (2) (1)
Triangulation in Teaching Assessment & learning Outcomes (2) (1)
 
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
Presentation by Inchul Shin on 'Performance Management System for Civil Serva...
 
Employee Training & Development Ch 06
Employee Training & Development Ch 06Employee Training & Development Ch 06
Employee Training & Development Ch 06
 

More from adcom2015

VISUAL CONTROLS - Mieruka
VISUAL CONTROLS - MierukaVISUAL CONTROLS - Mieruka
VISUAL CONTROLS - Mieruka
adcom2015
 
20130619 kaizen final
20130619 kaizen final20130619 kaizen final
20130619 kaizen final
adcom2015
 
Knowledge management siom
Knowledge management  siomKnowledge management  siom
Knowledge management siom
adcom2015
 
Kanban siom
Kanban   siomKanban   siom
Kanban siom
adcom2015
 
The crompton greaves operations overhaul final
The crompton greaves operations overhaul finalThe crompton greaves operations overhaul final
The crompton greaves operations overhaul final
adcom2015
 
Business Process Re-engineering BPR
Business Process Re-engineering BPRBusiness Process Re-engineering BPR
Business Process Re-engineering BPR
adcom2015
 
Analytic Hierarchy Process AHP
Analytic Hierarchy Process AHPAnalytic Hierarchy Process AHP
Analytic Hierarchy Process AHP
adcom2015
 
E commerce_SIOM
E commerce_SIOM E commerce_SIOM
E commerce_SIOM
adcom2015
 
Theory of constraints -SIOM
Theory of constraints -SIOMTheory of constraints -SIOM
Theory of constraints -SIOM
adcom2015
 

More from adcom2015 (9)

VISUAL CONTROLS - Mieruka
VISUAL CONTROLS - MierukaVISUAL CONTROLS - Mieruka
VISUAL CONTROLS - Mieruka
 
20130619 kaizen final
20130619 kaizen final20130619 kaizen final
20130619 kaizen final
 
Knowledge management siom
Knowledge management  siomKnowledge management  siom
Knowledge management siom
 
Kanban siom
Kanban   siomKanban   siom
Kanban siom
 
The crompton greaves operations overhaul final
The crompton greaves operations overhaul finalThe crompton greaves operations overhaul final
The crompton greaves operations overhaul final
 
Business Process Re-engineering BPR
Business Process Re-engineering BPRBusiness Process Re-engineering BPR
Business Process Re-engineering BPR
 
Analytic Hierarchy Process AHP
Analytic Hierarchy Process AHPAnalytic Hierarchy Process AHP
Analytic Hierarchy Process AHP
 
E commerce_SIOM
E commerce_SIOM E commerce_SIOM
E commerce_SIOM
 
Theory of constraints -SIOM
Theory of constraints -SIOMTheory of constraints -SIOM
Theory of constraints -SIOM
 

Recently uploaded

Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
Kirill Klimov
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
Aggregage
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
katiejasper96
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Neil Horowitz
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
aragme
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
Top Forex Brokers Review
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Operational Excellence Consulting
 
How to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM SoftwareHow to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM Software
SalesTown
 
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Lviv Startup Club
 
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
Aleksey Savkin
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
Any kyc Account
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
➑➌➋➑➒➎➑➑➊➍
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
jeffkluth1
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
SEOSMMEARTH
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
SabaaSudozai
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
AnnySerafinaLove
 

Recently uploaded (20)

Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
DearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUniDearbornMusic-KatherineJasperFullSailUni
DearbornMusic-KatherineJasperFullSailUni
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
 
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationInnovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
 
How to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM SoftwareHow to Implement a Real Estate CRM Software
How to Implement a Real Estate CRM Software
 
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
 
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
 
Call8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessingCall8328958814 satta matka Kalyan result satta guessing
Call8328958814 satta matka Kalyan result satta guessing
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
 

Hoshin kanri

  • 2. Introduction • "Each person is the expert in his or her own job, and Japanese TQC [Total Quality Control] is designed to use the collective thinking power of all employees to make their organization the best in its field." • It is a strategic planning/strategic management methodology based on a concept popularized in Japan in the late 1950s by Professor Kaoru Ishikawa.
  • 3. Objectives • Focus on a shared goal. • Communicate that goal to all leaders. • Involve all leaders in planning to achieve the goal. • Hold participants accountable for achieving their part of the plan
  • 4. Hoshin Planning • Identify the key business issues facing the organization. • Establish measurable business objectives that address these issues. • Define the overall vision and goals. • Develop supporting strategies for pursuing the goals. In the Lean organization, this strategy includes the use of Lean methods and techniques. • Determine the tactics and objectives that facilitate each strategy. • Implement performance measures for every business process. • Measure business fundamentals.
  • 6. Steps in Hoshin Planning • DEFINE THE FOCUS—WHAT DO YOU WANT TO IMPROVE? • ENVISION POSSIBLE SOLUTIONS BY BRAINSTORMING • RANK THE SUGGESTIONS • IMPLEMENT THE TOP SUGGESTIONS • 1 – 3 • 1 – 5 • 1 – 10 • ASSESS THE RESULTS • REPEAT THE PROCESS UNTIL QUALITY IS MAXIMIZED
  • 7. Benefits • Gives all, or nearly all, interested parties a voice in the planning process • Allows planners to identify and address political differences • Functions, de facto, as an assessment of existing plans • By-product: Generates a number of good ideas that can be implemented routinely though the separate offices and units of the institution
  • 8. Example • The brainstorming session generated 119 suggestions for improving student learning and the learning environment at Louisburg College • At the conclusion of the session, participants were invited to forward additional suggestions to the Office of Institutional Effectiveness • Eleven additional suggestions were submitted electronically • Total Number of Suggestions: 130
  • 9. Example:THEASSESSMENT INSTRUMENT [Step 1] • Using codes, suggestions resulting from the Hoshin Planning process were initially sorted according to foci/themes: • Campus Life [CL] • Educational Support Services [ES] • Facilities and Equipment [FE] • Information Technology [IT] • Learning Environment [LE] • Mission and Values [MV] • Student Engagement [SE] • Student Learning [SL] • Special Programs and Initiatives [SP]
  • 10. HOSHINASSESSMENTAND PLANNING THE LC RANKINGPROCESS: STEP 2 Original Cohort Selected Suggestions [from four different cohorts] A Weight B Cohort Ranking C Top 15 Ranking FE-308 To secure funding for a new science center 2 7 12 IT-405 To transform all classrooms into master classrooms 3 7 4 SL-805 To create an honors program 3 11 2 LE-503 To improve class attendance 5 17 10 COLUMN A: Each participant was asked to assign a weight from 0 to 5 for each of the 130 items. The higher the weight (5), the more important that item is to the participant COLUMN B: Each participant was asked to assign a cohort ranking for each item in each original cohort, with the highest ranking in each cohort equated to the number of items within that cohort and moving downward. COLUMN C: Each participant was asked to rank his/her top 15 suggested improvements overall, starting with the number 15 and working downward
  • 11. Equalizing Weights and Values [a prerequisite to overall rankings] • 14 items—Campus Life [CL] • 14 items—Educational Support [ES] • 12 items—Facilities and Equipment [FE] • 13 items—Information Technology [IT] • 21 items—Learning Environment [LE] • 09 items—Mission and Values [MV] • 19 items—Student Engagement [SE] • 18 items—Student Learning [SL] • 10 items—Special Programs/Initiatives [SP] • 130 items--TOTAL
  • 12. Hoshin Assessment and Planning The Ranking Process: Step 3 Cohort Suggestions [selected] A Weight B Cohort Ranking C Top 15 Ranking A x B Calculated Cohort Value A x C Calculated Overall Value FE-308 To secure funding… 2 7 12 14 24 IT-405 To transform all… 3 7 4 21 12 SL-805 To create an honors… 3 11 2 33 6 LE-503 To improve class… 5 17 10 85 50 Based on the values placed in columns A, B, and C, values are determined for the Calculated Cohort Value (Column A times Column B), and the Calculated Overall Value (Column A times Column C). If no value is assigned for column C, then there will be no Calculated Overall Value. If 0 is assigned for the weight in column A, there will be no Calculated Cohort Value and Calculated Overall Value.
  • 13. Hoshin Assessment and Planning The Ranking Process: Step 4 Cohort Suggestions A Weight B Cohort Ranking C Top 15 Ranking Number of Items in Cohort Cohort Factor Cohort Factor Value FE-308 To secure funding… 2 7 12 12 21/12 1.750 IT-405 To transform all… 3 7 4 13 21/13 1.615 SL-805 To create an honors… 3 11 2 18 21/18 1.167 LE-503 To improve class… 5 17 10 21 21/21 1.000 The Cohort Factor is used to equalize and rank scores between the various cohorts. Since the highest number of items among the cohorts was 21, the number 21 is used (always) as the numerator of the Cohort Factor. The denominator is the number of items within the selected item cohort. The Cohort Factor Value is the decimal representation of the Cohort Factor.
  • 14. HoshinAssessmentand Planning The Ranking Process: Step 5 Cohort Suggestions Selected [4 of 130] [four different cohorts] D Cohort Average For Item E Cohort Factor Value D X E Weighted Cohort Average For Item Final Cohort Rank FE-308 To secure funding… 34.93 1.750 61.13 11 IT-405 To transform all… 35.62 1.615 57.53 11 SL-805 To create an honors… 51.53 1.167 60.13 17 LE-503 To improve class… 62.84 1.000 62.84 19 After all surveys have been entered, the Cohort Average is calculated to indicate the mean of that item. The Weighted Cohort Average is the product of the Cohort Average and the Cohort Factor Value. The Final Cohort Rank is based on the chronological rank within the cohort. The higher the Final Cohort Rank value is, the more important it is within that cohort.
  • 15. HoshinAssessment and Planning The Ranking Process: Step 6 Cohort Suggestions [selected] Weighted Overall Item Average Final Overall Rank FE-308 To secure funding… 19.83 122 IT-405 To transform all… 18.85 120 SL-805 To create an honors… 16.32 117 LE-503 To improve class… 12.43 111 After all surveys have been entered, the Weighted Overall Average is calculated to indicate the mean of that item. The Final Overall Rank is based on the chronological rank when compared to all survey items. There were a total of 130 items on the 2006 Louisburg College Hoshin Assessment and Planning questionnaire. A value of 130 for the Final Overall Rank would indicate the item of highest importance to survey participants.
  • 16. HoshinAssessmentand Planning The Ranking Process: Step 7 Cohort Suggestions [selected] A Cohort Average B Factor Value A x B Weighted Cohort Average Final Cohort Rank A x C Weighted Overall Average Final Overall Rank FE-308 To secure funding… 34.93 1.750 61.13 11 19.83 122 IT-405 To transform all… 35.62 1.615 57.53 11 18.85 120 SL-805 To create an honors… 51.53 1.167 60.13 17 16.32 117 LE-503 To improve class… 62.84 1.000 62.84 19 12.43 111 The Cohort Average, Weighted Cohort Average, and Weighted Overall Average along with Final Cohort Rank and Final Overall Rank are shown together in the chart for the selected items. The chart above is sorted by the Weighted Overall Average column from highest to lowest value and the Final Overall Rank is then assigned based on the number of surveyed items.