SugarCRM Corporate edition


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SugarCRM Corporate edition & dotBase services fact sheet

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SugarCRM Corporate edition

  1. 1. Product OverviewSugar CorporateSugar’s Intuitive, Flexible, andOpen CRM Adds Mobility andSupport Features to meet RigorousCorporate RequirementsCRM Made Simple so You Can Focus on Your Business, not CRMSugar Corporate centralizes sales, marketing and support information, to boost employee productivity andimprove executive visibility into company performance. Sugar works the way your company works; it’s easyto use, configure, and extend, to grow and change with your business.Advanced Mobile CapabilitiesSugar Corporate includes Sugar Mobile Plus, providing real-time and offline-sync CRM integration withBlackBerry and iOS (iPhone/iPad) mobile operating systems. Your road warriors can access contacts,opportunities, sales, and more. Within seconds, they can update emails, meeting notes, and call reports toSugar from the road, a customer site, anywhere! Offline capabilities and preloaded data give your mobileteam CRM access even in mid-flight or where there is no mobile connectivity.Extended Support from the Market LeaderSugar’s support has been proven by our customer base of more than 7,000 companies in 192 countries.Sugar Corporate includes enhanced support to better meet the needs of larger businesses: longer supporthours and a 50% faster response time, compared to Sugar Professional. In addition, when you subscribe tothe Sugar On-demand service, you get 30GB of storage and a development sandbox.
  2. 2. Sugar Corporate includes Sugar Mobile Plus, which provides real-time and offline-sync CRM access to your mobile workforce. Intuitive CRM that’s • Makes critical CRM data sharing easy to use available anywhere: contacts, • Synchronizes in the opportunities, sales, meeting Integrates sales, notes, and more background marketing, • Supports robust access and support into a • Allows fast remote Sugar security updates complete business view • Maximizes user adoption with • Secures CRM data stored Advanced mobile simple, intuitive interface locally on the mobile device workforce capabilities (AES encryption support) • Uses open web services with offline access standards (XML/SOAP) • Prevents loss of CRM data by remotely wiping data from • Deploys and upgrades easily Simple to configure, mobile device expand, extend • Simplifies configuration and • Provides offline access for scaling productivity in-flight or in locations without connectivity • Includes multi-lingual capability • Boosts productivity by enabling immediate collaboration and information Get your free trial of Sugar Corporate at or call SugarCRM at 1.877.842.72762 Sugar Corporate
  3. 3. Sugar Corporate adds mobile capabilities, enhanced support, and more compared to Sugar Professional: Sugar Corporate Sugar Professional Android and iPhone. Mobile Device Platform Support BlackBerry, iPad and iPhone Browser-based access for iPad and Android tablets Yes: offline capabilities plus Mobile Offline Support No preloaded data CRM Data Stored on The Yes (securely) No Mobile Device Document Storage with 30 GB 15 GB Sugar On-demand Development Sandbox 1 0 Support Contacts 3 2 Support Hours 12x5 (by region) 8x5 (by region) Support Cases Unlimited Unlimited P1 Response Time 2 Hours 4 Hours SugarCRMSugar Corporate 3
  4. 4. SugarCRMCustomer relationship management CRM softwarefor business. In the cloud, online, on demand, onsite -the best sales, email and mobile CRM Route des Acacias 25 1227 Geneva • Switzerland +41 22 301 07 07 dotBase is an 11 years old company based in10050 North Wolfe Road | SW2-130 Geneva, and deserves international and localCupertino, CA 95014 companies and organizations. We provide a full range of Business Solutions andT: 408.454.6900 | F: 408.873.2872 SugarCRM professional services: BusinessSugarCRM Deutschland GmbH analysis; Installation and setup;Erika-Mann-Strasse 53 | 80636 Munich | Germany Implementation advices; Customizations andT: +49 (0) 89 1 89 17 20 | F: +49 (0) 89 1 89 17 21 50 extensions; Integration with third party tions (ERP, e-commerce, accounting, CMS, etc); Training and change management; Hosting; Long term support and maintenance.Copyright © 2012 SugarCRM, Inc.All rights reserved. SugarCRM and the SugarCRMlogo are registered trademarks of SugarCRM, the United States, the European Union and othercountries. All other trademarks are the properties oftheir respective companies.