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#AOWEB                  October 26, 2011




The Demand Generation
Time Machine
         Increasing market share
         and revenue by improving
         speed to market
Today’s Speakers

             Doug Hart
             Associate VP of Marketing and
             Corporate Communications
             MedeAnalytics




             Andrew Gaffney
             Editor
             DemandGen Report




#AOWEB
Critical Role of Time
            in Demand Generation
         Buyers now have
         information at their
         fingertips. When they are
         ready, they fast-forward
         the engagement process
         and expect an immediate
         response from solution
         providers.




#AOWEB
Campaign Constraints
   According to the CMO Council’s 2011 State of
   Marketing, the top challenges marketers list are
   the inability to:
         – Segment, target and tailor messaging to
         customer audiences (precision marketing);
         – Localize content and campaigns for
         varying markets and audiences; and
         – Measuring and validating campaign
         effectiveness and business value.


#AOWEB
Condensing Time To Launch
Relying on an IT or outside
agency to create invites,
landing pages, adds
significant time to launch a
campaign.
      On average companies
       using automated
       solutions have been able
       to condense from 2 to 3
       weeks to days or even
       hours.

#AOWEB
Critical Role of Time
         in Demand Generation
   Sales and marketing teams that
   are unable to identify and
   respond to ready buyers within
   hours or even minutes, risk being
   left out of deals.




#AOWEB
The Need For Speed
   According to the
   InsideSales.com/MIT Lead-
   Response Management study:
         – Time of day and day of
           week each have
           significant impact on
           contact success.
         – The odds of contacting a
           lead decrease by over
           10x in the first hour


#AOWEB
Prioritizing Ready Buyers
By scoring prospects based on demographic and
activity criteria, organizations are able to prioritize
the hot leads for immediate follow up.
      According to research from Gleanster, 23% of
       firms ranked as top performers were utilizing
       lead scoring;
      Only 5% of average firms
       were using scoring
       systems.




#AOWEB
Nurturing Longer-Term Buyers
     Scoring also helps to identify and
     appropriately categorize longer-term leads
     for nurturing.
         – According to benchmark data from
           research firm SiriusDecisions, 80% of the
           prospects deemed “bad leads” by sales
           teams do go onto buy within 24 months.




#AOWEB
Right-Timing Touches
     With deeper intelligence on buyer behavior,
     marketers are able to establish the right
     cadence and respond with relevant
     information based on the buyer’s needs.
         – A recent study by the Bridge Group
           found it takes an average of seven
           touches to convert a “suspect” to a
           “prospect.”




#AOWEB
Born On Dates For Data
According to recent research
from ZoomInfo, 70.8% of business
cards collected in the U.S. had
one or more change in a 12-
month period.




#AOWEB
MedeAnalytics
       Douglas E. Hart
AVP, Marketing and Corporate
      Communications
Pre-Marketing Automation
                     Manual import
         Set-up in                     Manually
                       Excel to
          WebEx                       assign leads
                      Salesforce


                                     Follow-up with
    Create HTML       Send more
                                         sales via
       email            emails
                                      spreadsheet


                      Get Excel of   No tracking or
     Send email
                       attendees        priority


#AOWEB
Post-Marketing Automation

         WebEx


                  Salesforce

         Act-On


#AOWEB
Campaign Lead Sources
                                  Twitter
                         Direct
                                            LinkedIn
                          Mail

                Events                                 Webinar



                                                             Incoming
     Web site
                                                                Call




    Print
                                  Sales                          Trade
                                                                 Links
                                  Leads

#AOWEB
Webinar Production Timeline




#AOWEB
Webinar




#AOWEB
Forms




#AOWEB
Registration Confirmation




#AOWEB
Reminder




#AOWEB
Message Report




#AOWEB
Link To Salesforce




#AOWEB
Lead Scoring




#AOWEB
Act-On Portal




#AOWEB
Summary
•   Quick time to deploy
•   End-to-end automation
•   Integration
•   Functionality
•   Ease of use
•   Increased productivity
•   Customer support


#AOWEB
Brought to you by:



         Marketing Automation for the Fortune 5,000,000
                   www.actonsoftware.com
                          #AOWEB

                    Follow-up Questions:
                marketing@actonsoftware.com




#AOWEB
About DemandGen Report

  Launched in 2007 to track
   best practices in lead
   generation

  Newsletter has grown to
   more than 25,000 readers

  We also offer a menu of
   research and best practices
   reports

  New audio/video podcasts      @DG_Report
   at DemandGenReport.com        linkd.in/DG_Specialists



#AOWEB
Thank You
                                Download:
                                “The Critical Role Of Time
  Access the event recording:   Successful Demand
                                Generation Programs” White
  http://bit.ly/WS-TMachine     Paper:
                                http://www.actonsoftware.com/acton/attac
                                hment/248/f-027f/0/-/-/-/-/file.pdf




#AOWEB

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The Demand Generation Time Machine

  • 1. #AOWEB October 26, 2011 The Demand Generation Time Machine Increasing market share and revenue by improving speed to market
  • 2. Today’s Speakers Doug Hart Associate VP of Marketing and Corporate Communications MedeAnalytics Andrew Gaffney Editor DemandGen Report #AOWEB
  • 3. Critical Role of Time in Demand Generation Buyers now have information at their fingertips. When they are ready, they fast-forward the engagement process and expect an immediate response from solution providers. #AOWEB
  • 4. Campaign Constraints According to the CMO Council’s 2011 State of Marketing, the top challenges marketers list are the inability to: – Segment, target and tailor messaging to customer audiences (precision marketing); – Localize content and campaigns for varying markets and audiences; and – Measuring and validating campaign effectiveness and business value. #AOWEB
  • 5. Condensing Time To Launch Relying on an IT or outside agency to create invites, landing pages, adds significant time to launch a campaign.  On average companies using automated solutions have been able to condense from 2 to 3 weeks to days or even hours. #AOWEB
  • 6. Critical Role of Time in Demand Generation Sales and marketing teams that are unable to identify and respond to ready buyers within hours or even minutes, risk being left out of deals. #AOWEB
  • 7. The Need For Speed According to the InsideSales.com/MIT Lead- Response Management study: – Time of day and day of week each have significant impact on contact success. – The odds of contacting a lead decrease by over 10x in the first hour #AOWEB
  • 8. Prioritizing Ready Buyers By scoring prospects based on demographic and activity criteria, organizations are able to prioritize the hot leads for immediate follow up.  According to research from Gleanster, 23% of firms ranked as top performers were utilizing lead scoring;  Only 5% of average firms were using scoring systems. #AOWEB
  • 9. Nurturing Longer-Term Buyers Scoring also helps to identify and appropriately categorize longer-term leads for nurturing. – According to benchmark data from research firm SiriusDecisions, 80% of the prospects deemed “bad leads” by sales teams do go onto buy within 24 months. #AOWEB
  • 10. Right-Timing Touches With deeper intelligence on buyer behavior, marketers are able to establish the right cadence and respond with relevant information based on the buyer’s needs. – A recent study by the Bridge Group found it takes an average of seven touches to convert a “suspect” to a “prospect.” #AOWEB
  • 11. Born On Dates For Data According to recent research from ZoomInfo, 70.8% of business cards collected in the U.S. had one or more change in a 12- month period. #AOWEB
  • 12. MedeAnalytics Douglas E. Hart AVP, Marketing and Corporate Communications
  • 13. Pre-Marketing Automation Manual import Set-up in Manually Excel to WebEx assign leads Salesforce Follow-up with Create HTML Send more sales via email emails spreadsheet Get Excel of No tracking or Send email attendees priority #AOWEB
  • 14. Post-Marketing Automation WebEx Salesforce Act-On #AOWEB
  • 15. Campaign Lead Sources Twitter Direct LinkedIn Mail Events Webinar Incoming Web site Call Print Sales Trade Links Leads #AOWEB
  • 25. Summary • Quick time to deploy • End-to-end automation • Integration • Functionality • Ease of use • Increased productivity • Customer support #AOWEB
  • 26. Brought to you by: Marketing Automation for the Fortune 5,000,000 www.actonsoftware.com #AOWEB Follow-up Questions: marketing@actonsoftware.com #AOWEB
  • 27. About DemandGen Report  Launched in 2007 to track best practices in lead generation  Newsletter has grown to more than 25,000 readers  We also offer a menu of research and best practices reports  New audio/video podcasts @DG_Report at DemandGenReport.com linkd.in/DG_Specialists #AOWEB
  • 28. Thank You Download: “The Critical Role Of Time Access the event recording: Successful Demand Generation Programs” White http://bit.ly/WS-TMachine Paper: http://www.actonsoftware.com/acton/attac hment/248/f-027f/0/-/-/-/-/file.pdf #AOWEB