Actionly: How to setup Searches on Actionly


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Actionly: How to setup Searches on Actionly

  1. 1. Actionly Tour: How to set up Searches in Actionly<br />Searches are specific keywords that you are interested in monitoring in Actionly. <br />These could be Brand, Product, Industry or Competitor keywords. <br />
  2. 2. How do I set up my Searches?<br /><ul><li>Once you are logged in, click on Searches > Edit
  3. 3. Enter searches you are interested in tracking on the various Social networks</li></li></ul><li>Examples of various ways you can enter searches & the results you will get <br /><ul><li> Travelling in Tuscany – will pull all tweets, posts, twitter name or url links that may contain Travelling or Tuscany with these words in any order
  4. 4.  "Travelling in Tuscany" - within quotes, pulls tweets or posts containing the words in exactly that order
  5. 5.  Travelling or Tuscany - this will contain all tweets with the words Travelling OR Tuscany - not necessarily both
  6. 6. Travelling AND Tuscany - similar to the first one as it will show tweets with Travelling and Tuscany - not necessarily in that order  
  7. 7. Travelling & Tuscany - please don’t use ampersand or other such functions as this will not pull relevant data   </li></li></ul><li>Does Actionly allow Boolean searches? <br />X<br /><ul><li>Yes, we do implement Boolean search such that when submitting searches to Actionly, you can exclude certain keywords that are usually associated with the keyword in question to eliminate false results
  8. 8. TIP: Don’t leave a comma after in entering a word in the ‘terms to exclude’ box</li></li></ul><li>Can I change my Searches anytime?<br /><ul><li>You can change a Search anytime in Actionly and we pull recent data from the date once the search is added
  9. 9. Please note we cannot go back in time and retrieve data for a search from any of the social media channels</li></li></ul><li>How often is data refreshed in Actionly? <br /><ul><li>Twitter is refreshed every 10 minutes on the hour (incl. Mentions, Retweets)
  10. 10. Facebook data is refreshed hourly
  11. 11. Google Buzz is refreshed every 4 hours
  12. 12. Data from YouTube, Flickr,  Blogs and News is pulled every 6 hours</li></ul>Where will I find my #Hashtags data? <br />Hashtags will be included under the particular Search, under Top Tweets<br />
  13. 13. Can I get Twitter Alerts for my Searches?<br /><ul><li>Manage your Twitter alerts for any Searches and have them emailed to you on a frequency selected by you
  14. 14. This feature is found under Settings>Alerts</li></li></ul><li>Please check our extensive knowledge base for more help<br />View our extensive feature list for more tools<br /><ul><li>For Pricing information
  15. 15. Website:
  16. 16. Email us for any questions at</li>