Why Action for Deafness needs VolunteersProvision of services to people in thecommunityHearing Aid Maintenance ClinicsLocations
• All clinics are run by volunteers• The clinics are provided by Action for Deafness• Clinics are open to anyone
• Volunteers are an important part of our organisation• It is important that our volunteers enjoy and are confident in the work their role• AFD is committed to all volunteers to ensure their role is rewarding
• Photo of Angela Barker at the Westergate Summer Fair
Recruitment of Volunteers• Media coverage• There remains a willingness for people to volunteer• Priority to recruit volunteers for the East Grinstead clinic
• Retirement of volunteers• Healthy numbers of volunteers result in resources not having to be stretched• Recruitment is an ongoing task
• Recruitment is easy, isn’t it?• Contact made with Council for Voluntary Services in East Grinstead and other businesses and organisations• Local radio• Results
Training of Volunteers• Interview• Acceptance• Learning how AFD works• Training on hearing aid maintenance
• Time for the volunteer to gain confidence• Introduction to the clinic• Shadowing opportunities• Information Governance training• Deaf Awareness Training
The Role of the Volunteer• Clinic volunteers have excellent communication skills and time to commit• AFD are also seeking to recruit Trustees• Only AFD members can stand for election• Membership forms in delegates packs• For further information contact Roger Hewitt or Jane Shaw
The Value of Volunteers to Action for Deafness• Clinic volunteers are crucial• Hearing Aid Maintenance Clinics• Serving the local community• Drop in facility
• Busy clinics• Clinics are completely manned by volunteers• Many patients are not aware that Action for Deafness is a charity
• Volunteers offer support and advice• Our volunteers say they find their role rewarding• Our volunteers provide valuable services that help our patients live independently
Audiology ServicesIn 2001 MHAS Project promised good qualitydigital Hearing aids for all who need them.MHAS underestimated the uptake from new andexisting users.AFD Audiology service has been providing adultaudiology for over 6 years in the West Sussexarea.
Audiology ServicesAll referrals are from any GPs in our catchmentarea.Patients must be 50 and over and have to satisfyset criteria which the GP qualifies.Referrals can be received by letter, fax, or‘Choose and Book’.
Audiology ServicesDirect referral appointmentHistoryExaminationPure tone audiometryGHABP
Audiology ServicesDirect referral appointmentHistoryExaminationPure tone audiometryGHABPResultsOutcome
Audiology ServicesGHABPThe Glasgow Hearing Aid Benefit Profile is afocused questionnaire which gives a set scorebased on listening situations and disability.At follow up patients then are given the samesituation but using the hearing aid enabling thebenefit to be calculated.
Audiology ServicesDirect referral appointmentHistoryExaminationPure tone audiometryGHABPResults
Audiology ServicesREM - Real Ear Measurement is the GOLDstandard in fitting digital hearing aids.AFD has over 90 % of aids fitted by this method.The remainder are either medically contra-indicated or aids that are too powerful to be setusing REM.
Audiology ServicesFitting AppointmentMonaural / Binaural digital hearing aidsOpen fit where possibleReal Ear MeasurementSubjective tests