Dawn Amsberry & Loanne Snavely Penn State University ALA Midwinter 2010
<ul><li>4,157 students in 2008 </li></ul><ul><li>131 countries </li></ul><ul><li>Largest sending countries: China, Korea, ...
<ul><li>Outreach </li></ul><ul><li>Programming </li></ul><ul><li>Marketing </li></ul><ul><li>Instruction </li></ul><ul><li...
<ul><li>Orientations in Fall and Spring </li></ul><ul><li>Picnic </li></ul><ul><li>Coffee Hour </li></ul><ul><li>ESL Instr...
<ul><li>Offered in Fall and Spring semesters </li></ul><ul><li>Over 200 attendees in Fall 2009 </li></ul><ul><li>Coordinat...
 
 
 
 
 
<ul><li>Sponsored by Office of Global Programs </li></ul><ul><li>Held in International Student Lounge </li></ul><ul><li>Li...
<ul><li>Instructors for ESL 15 invited </li></ul><ul><li>10 instructors attended </li></ul><ul><li>Overview of library ser...
<ul><li>Open House </li></ul><ul><li>Essay Contest </li></ul><ul><li>International Education Week </li></ul><ul><li>Global...
<ul><li>Once per year in Fall </li></ul><ul><li>Self-guided tour </li></ul><ul><li>Prizes and giveaways </li></ul><ul><li>...
<ul><li>For both study abroad and international students </li></ul><ul><li>Cash prizes for first, second and third place <...
<ul><li>November 16-20 2009  </li></ul><ul><li>Sponsored by U.S. State Department and U.S. Department of Education </li></...
<ul><li>Panel of study abroad and international students </li></ul>
<ul><li>Library orientation for new scholars </li></ul>
<ul><li>Mid-career professionals from Africa, Asia, Latin America, Caribbean, Middle East </li></ul>
<ul><li>Focus Groups conducted in Spring 08 </li></ul><ul><li>International Student Interns </li></ul><ul><li>Internationa...
<ul><li>Conducted by Libraries marketing committee </li></ul><ul><li>3 focus group sessions (two in International Student ...
<ul><li>31 total participants from China (9), Taiwan (5), India (3), Korea (2), Japan (2), and others </li></ul><ul><li>In...
<ul><li>More quiet study areas </li></ul><ul><li>More journal articles online </li></ul><ul><li>Longer hours during Spring...
<ul><li>Two international student interns hired for Fall 2009 and Spring 2010 </li></ul><ul><li>Welcome letter in Chinese ...
 
<ul><li>ESL 15 classes: required first-year writing course for international students </li></ul><ul><li>17 sections in Fal...
<ul><li>History of awareness of cultural differences: Wayman article </li></ul><ul><li>Workshops for staff on cross-cultur...
bibliographic instruction LC subject   citation database abstract Boolean logic authority control index browse periodical ...
<ul><li>Tell us about initiatives in your library! </li></ul><ul><li>Ideas for future Interest Group Discussions </li></ul...
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Home away from home

  1. 1. Dawn Amsberry & Loanne Snavely Penn State University ALA Midwinter 2010
  2. 2. <ul><li>4,157 students in 2008 </li></ul><ul><li>131 countries </li></ul><ul><li>Largest sending countries: China, Korea, India, Taiwan, Malaysia </li></ul><ul><li>Engineering: 27%, Science: 13%, Business: 11% </li></ul>
  3. 3. <ul><li>Outreach </li></ul><ul><li>Programming </li></ul><ul><li>Marketing </li></ul><ul><li>Instruction </li></ul><ul><li>Staff Training </li></ul>
  4. 4. <ul><li>Orientations in Fall and Spring </li></ul><ul><li>Picnic </li></ul><ul><li>Coffee Hour </li></ul><ul><li>ESL Instructor Lunch </li></ul>
  5. 5. <ul><li>Offered in Fall and Spring semesters </li></ul><ul><li>Over 200 attendees in Fall 2009 </li></ul><ul><li>Coordinated with University Office of Global Programs </li></ul><ul><li>General introduction to library services </li></ul><ul><li>Tour of subject libraries </li></ul><ul><li>Prizes and Giveaways </li></ul>
  6. 11. <ul><li>Sponsored by Office of Global Programs </li></ul><ul><li>Held in International Student Lounge </li></ul><ul><li>Library supplied cookies, handouts, and giveaways </li></ul><ul><li>Over 130 students attended </li></ul>
  7. 12. <ul><li>Instructors for ESL 15 invited </li></ul><ul><li>10 instructors attended </li></ul><ul><li>Overview of library services, emphasis on library instructional sessions </li></ul><ul><li>Resulted in increase in requests for instruction for ESL classes </li></ul>
  8. 13. <ul><li>Open House </li></ul><ul><li>Essay Contest </li></ul><ul><li>International Education Week </li></ul><ul><li>Global Perspectives Program </li></ul><ul><li>International Scholar Orientation </li></ul><ul><li>Humphrey Fellows </li></ul>
  9. 14. <ul><li>Once per year in Fall </li></ul><ul><li>Self-guided tour </li></ul><ul><li>Prizes and giveaways </li></ul><ul><li>Activities </li></ul>
  10. 15. <ul><li>For both study abroad and international students </li></ul><ul><li>Cash prizes for first, second and third place </li></ul><ul><li>Received essays about libraries in New Zealand, Japan, Tonga, China, France </li></ul>
  11. 16. <ul><li>November 16-20 2009 </li></ul><ul><li>Sponsored by U.S. State Department and U.S. Department of Education </li></ul><ul><li>Library display of international-related books in leisure reading collection </li></ul>
  12. 17. <ul><li>Panel of study abroad and international students </li></ul>
  13. 18. <ul><li>Library orientation for new scholars </li></ul>
  14. 19. <ul><li>Mid-career professionals from Africa, Asia, Latin America, Caribbean, Middle East </li></ul>
  15. 20. <ul><li>Focus Groups conducted in Spring 08 </li></ul><ul><li>International Student Interns </li></ul><ul><li>International Student Web Page </li></ul>
  16. 21. <ul><li>Conducted by Libraries marketing committee </li></ul><ul><li>3 focus group sessions (two in International Student Lounge, one in Library) </li></ul><ul><li>Advertised through University Office of Global Programs and student groups </li></ul><ul><li>Spring break session had best attendance </li></ul>
  17. 22. <ul><li>31 total participants from China (9), Taiwan (5), India (3), Korea (2), Japan (2), and others </li></ul><ul><li>Incentives and prizes: pizza, I-pod </li></ul>
  18. 23. <ul><li>More quiet study areas </li></ul><ul><li>More journal articles online </li></ul><ul><li>Longer hours during Spring Break </li></ul><ul><li>Additional Library orientations </li></ul><ul><li>Information about the Library in other languages </li></ul><ul><li>More leisure reading material in other languages </li></ul>
  19. 24. <ul><li>Two international student interns hired for Fall 2009 and Spring 2010 </li></ul><ul><li>Welcome letter in Chinese for orientations </li></ul><ul><li>Create audio tour of Library in Chinese </li></ul><ul><li>Add Chinese-language titles in leisure reading collection </li></ul>
  20. 26. <ul><li>ESL 15 classes: required first-year writing course for international students </li></ul><ul><li>17 sections in Fall 2009, 15 requested library instruction sessions </li></ul><ul><li>Intensive English Communication Program </li></ul>
  21. 27. <ul><li>History of awareness of cultural differences: Wayman article </li></ul><ul><li>Workshops for staff on cross-cultural communication </li></ul><ul><ul><li>Avoid or explain jargon and idioms </li></ul></ul><ul><ul><li>Be careful of assumptions about shared cultural knowledge </li></ul></ul><ul><ul><li>Listen for meaning not sounds </li></ul></ul><ul><li>“ Speak Up!” workshops </li></ul><ul><li>Sally Wayman, “The International Student in the Academic Library, Journal of Academic Librarianship 9 (January 1984). </li></ul>
  22. 28. bibliographic instruction LC subject citation database abstract Boolean logic authority control index browse periodical keyword reserves catalog reference circulation classification peer reviewed
  23. 29. <ul><li>Tell us about initiatives in your library! </li></ul><ul><li>Ideas for future Interest Group Discussions </li></ul>Dawn Amsberry [email_address] Loanne Snavely [email_address]

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