Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Resume.Voight Thornton - Sales
1. D. Voight Thornton, MBA
505.417.1399
213.500.5074
voight.thornton@gmail.com
www.voightthornton.4t.com
EDUCATION
ITT Technical Institute | 2006 - Continuing | Albuquerque, NM
Master’s of Business Administration in Electronics Engineering GPA4.0
University of Phoenix | 2001/2003 | Albuquerque, NM
Master’s of Business Administration in TechnologyManagement GPA 3.67
University of New Mexico | 1996-2001 | Albuquerque, NM
Bachelor of Administration in Communication-Psychology GPA 3.07
CERTIFICATION
A+ Continuing
40 Hour Mediation
SECURITY CLEARANCE
Department of Homeland Security
US Customs and Border Protection Seal
TECHNICAL
Languages: Java, JavaScript, PHP, J2EE, VB.NET
Web Applications: HTML, XML, XHTML, CSS
Scripting: ASP, PHP
Operating System: Windows, Unix, Linux
Database System: MySQL, Virtual Private Servers
SKILLS
Strong interpersonal, leadership and sales skills.
Experienced in proposal writing and various business lines for high-impact
results
Success in building and maintaining relationships with key corporate decision
makers
Experienced in technology sales (phone, customer-facing)
Knowledgeable in both computer hardware and software.
Proficient with Microsoft Office Suite 365 (Word, Excel, Powerpoint)
WORK EXPERIENCE
GoDaddy
Internet Sales & Service Consultant | February 2015 - Present
- Provided consultative sales and technical assistance to customers calling in to
the inbound care center.
- Consulted, recommended and enabled the right online product and service
strategies to help customers with their business or personal needs.
- Maintained high sales performance to accelerate probationary period release
- Diagnosed and solved problems with varying complexity, using multiple Citrix
tools and systems.
2. - Accomplished experience selling and servicing technology products or services
to small businesses and consumers
Hewlett Packard
HP Elite Support / Inside Pursuit Sales| September 2013 - February 2015
- Responsible for maintaining Commercial case management for CSR, Depot and
Onsite cases.
- Recommended and order technical computer parts for North America and
Canadian commercial accounts. Communicated with customer, support leads
and transactional support departments to resolve issues and provide
Delta Airlines DGS
Ramp Coordinator / Part-Time | April 2009 - Present
- Responsible for maintaining the safety and security of the ramp at all times.
- Marshaling aircraft on the ramp.
- Constant communication with pilot and flight crew.
- I was promoted with a Customs Seal level after 1-year of employment.
- Usually a 2-year process however, I was 1 of 5 candidates approved to work in
the International sector.
6mic Films
Director | Editor | Producer / Part-time | August 2008 - Present
- Possess solid functional experience in technology and all aspects of film/video
production operations. - Extensive experience as a writer, editor, producer,
lighting and camera operator.
- Coordinated documentaries, television and corporate productions for BET and
CBS. Formulated contracts with Best Buy, University of New Mexico and Journal
Pavilion concert venue.
Vacation Timeshare Rentals
Director of Marketing / Online Sales | June 2001- 2010
- Responsible for planning, development and implementation of all of the VTR's
marketing and online sales strategies.
- Oversaw development and implementation of support materials and services for
chapters in the area of marketing, communications and public relations.
- Doubled their conversion rates and increased the bottom line 20 percent with
connections of major brands.
- Responsible for editorial direction, design, production and distribution of all VTR's
publications. (Published Oprah Magazine, NY Times).
ORGANIZATIONS
- Albuquerque Hispano Chamber of Commerce
- UNM Lobo Club, UNM Alumni Association
- UNM Annual Gift Giving
- UOP Alumni Association
- American Cancer Society
- American University of Phoenix Alumni
- Animal Humane Association of New Mexico
- Goodwill Industries of New Mexico
3. AWARDS AND ACCOMPLISHMENTS
- Four-time Published Writer
- Created Tier One Scholars Program for High School Seniors
- Member of HP Toastmasters
- HP Young Employe Network volunteer
- 2001 Mountain West All-Academic Team
- 2013 Google Publisher Think Conference Invitee
- Technical Writer for GoDaddy Garage