Swan Hellenic ACE River Expo 2011

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Taken from the first ACE River Cruise Expo 2011

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Swan Hellenic ACE River Expo 2011

  1. 1. Swan Hellenic River Cruising
  2. 2. Presentation by Brian Langford Sales Development Manager
  3. 3. RIVER CRUISING <ul><li>Swan Hellenic returned to river cruising in 2009 and have partnered A-ROSA, which already had an excellent river cruise programme on The Danube, and the Rhône. </li></ul><ul><li>A-ROSA were part of the P&O Group and are now an independent operator with an on-board product that it is being delivered to a quality ocean-going ship standard. </li></ul><ul><li>A Swan Guest Speaker and Cruise Director will accompany each cruise, </li></ul><ul><li>There will local speakers and musicians </li></ul><ul><li>Three cruise routes – on River Rh ô ne , The Danube & The Moselle & Rhine </li></ul>
  4. 4. WHY SWAN HELLENIC RIVER CRUISES? <ul><li>Swan Hellenic style river cruising We replicate the same style of entertainment as the mv Minerva </li></ul><ul><li>Discover many places during one holiday </li></ul><ul><li>Visit interesting destinations </li></ul><ul><li>Fascinating itineraries ideal for people with an interest in local folklore, historical sites, finest art and music </li></ul><ul><li>Expert speakers </li></ul><ul><li>Travel in comfort and style </li></ul><ul><li>Extensive shore excursion programme </li></ul><ul><li>English speaking </li></ul>
  5. 5. GUEST SPEAKERS
  6. 6. CRUISING THE DANUBE 29 April 2012 A-Rosa Riva <ul><li>Fly to Munich </li></ul><ul><li>Transfer to Passau </li></ul><ul><li>Melk </li></ul><ul><li>Estergorm </li></ul><ul><li>Budapest overnight /full day </li></ul><ul><li>Bratislava </li></ul><ul><li>Vienna full day/evening </li></ul><ul><li>Durnstein </li></ul><ul><li>Passau </li></ul><ul><li>Fly Return </li></ul>
  7. 7. WHAT IS INCLUDED ON THE DANUBE CRUISES <ul><li>Fares include: </li></ul><ul><li>Economy class air travel London/Munich/London including airport taxes. </li></ul><ul><li>Transfers from the airport to the river cruiser and return including baggage handling. </li></ul><ul><li>Open seating dining on board including breakfast, lunch and dinner. </li></ul><ul><li>All port taxes. </li></ul><ul><li>A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited. </li></ul><ul><li>Services of guides on all shore excursions. </li></ul><ul><li>Talks by an eminent Swan Hellenic Guest Speaker plus on-board entertainment. </li></ul><ul><li>All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required. </li></ul><ul><li>Services of Swan Hellenic staff or representative at overseas airports and on board. </li></ul><ul><li>Lead in fare Outside with picture window £1,995 , Juliet balcony cabins £2,095 </li></ul>
  8. 8. RIVER DANUBE – cruising on A-ROSA RIVA <ul><li>Superior modern river cruise boat - RIVA </li></ul><ul><li>100 outside cabins in four categories which feature panoramic rectangular window, Juliette (French) balcony </li></ul><ul><li>Luxury fittings and furnishings </li></ul><ul><li>On board facilities – pool, fully equipped gym, day lounge, bar, top class restaurant with an outdoor dining area </li></ul><ul><li>Shipyard: Neptun Stahlbau GmbH, Warnem ü nde </li></ul><ul><li>Length: 124,5m </li></ul><ul><li>Width: 14,4m </li></ul><ul><li>Speed: max. 24 km/h </li></ul><ul><li>Engine: two times 800 kW/in total 2.174 PS </li></ul><ul><li>A-ROSA RIVA Year of manufacture: - 2003/2004 </li></ul><ul><li>Flag: Germany </li></ul>
  9. 9. RIVER RHÔNE / SAÔNE CRUISING <ul><li>London – Lyon </li></ul><ul><li>Chalon-Sur-Sa ône (Dijon) </li></ul><ul><li>Tournus(evening) </li></ul><ul><li>Macon (overnight) </li></ul><ul><li>Viviers </li></ul><ul><li>Arles </li></ul><ul><li>Avignon </li></ul><ul><li>Vienne (transit stop) </li></ul><ul><li>Lyon - London </li></ul>
  10. 10. 2012 SCHEDULE - The Rh ô ne Cruise – 8 days <ul><li>DEPARTURE DATES </li></ul><ul><li>19 May 2012 </li></ul><ul><li>1 September 2012 </li></ul><ul><li>8 September 2012 </li></ul><ul><li>Day 1 Lon to Lyon rail or air Geneva </li></ul><ul><li>Day 2 Chalon-Sur-Sa ône (Dijon) Tournus evening Macon overnight </li></ul><ul><li>Day 3 Macon morning </li></ul><ul><li>Day 4 Viviers afternoon </li></ul><ul><li>Day 5 Arles morning Avignon evening </li></ul><ul><li>Day 6 Avignon morning </li></ul><ul><li>Day 7 Vienne transit stop Lyon afternoon </li></ul><ul><li>Day 8 Lyon /Geneva– Lon rail or air </li></ul>
  11. 11. WHAT IS INCLUDED ON THE RH Ô NE CRUISES <ul><li>Fares include: </li></ul><ul><li>Travel by train or air from London to Lyon and return. </li></ul><ul><li>Transfers from Lyon to the river cruises. </li></ul><ul><li>Open seating dining on board including breakfast, lunch and dinner. </li></ul><ul><li>All port taxes. </li></ul><ul><li>On board entertainment </li></ul><ul><li>A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited. </li></ul><ul><li>Services of guides on all shore excursions. </li></ul><ul><li>Presentations by an eminent Swan Hellenic Guest Speaker plus on-board entertainment. </li></ul><ul><li>All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required. </li></ul><ul><li>Services of Swan Hellenic Cruise Director & staff or representative at overseas airports and on board. </li></ul><ul><li>Lead in fare Outside with port hole £1,725 , Juliet balcony cabins £2,095 </li></ul>
  12. 12. RIVER RHÔNE / SAÔ NE – cruising on A-ROSA STELLA <ul><li>Superior modern river cruise boat - STELLA </li></ul><ul><li>86 outside cabins in four categories which feature a balcony or have round windows </li></ul><ul><li>Luxury fittings and furnishings </li></ul><ul><li>On board facilities – pool, fully equipped gym, day lounge, bar, top class restaurant with an outdoor dining area </li></ul><ul><li>Shipyard: Neptun Stahlbau GmbH, Warnem ü nde </li></ul><ul><li>Length: 125,8m </li></ul><ul><li>Width: 11,4m </li></ul><ul><li>Speed: max. 24 km/h </li></ul><ul><li>Engine: two times 800 kW/in total 2.174 PS </li></ul><ul><li>A-ROSA STELLA Year of manufacture: - 2004/2005 </li></ul><ul><li>Flag: Germany </li></ul>
  13. 13. New 2012 CRUISING THE MOSELLE & RHINE 15 September 2012 A-Rosa Brava <ul><li>London – Frankfurt </li></ul><ul><li>Cochem afternoon </li></ul><ul><li>Bernkastel – Keus evening </li></ul><ul><li>Trier (Mehring) full day </li></ul><ul><li>Koblenz </li></ul><ul><li>Bonn morning </li></ul><ul><li>Cologne afternoon/evening </li></ul><ul><li>Rudesheim afternoon/evening </li></ul><ul><li>Frankfurt - London </li></ul>
  14. 14. WHAT IS INCLUDED ON THE RHINE CRUISES <ul><li>Fares include: </li></ul><ul><li>Travel by air from London to Frankfurt and return. </li></ul><ul><li>Transfers to and from A-Rosa Brava . </li></ul><ul><li>Open seating dining on board including breakfast, lunch and dinner. </li></ul><ul><li>All port taxes. </li></ul><ul><li>On board entertainment </li></ul><ul><li>A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited. </li></ul><ul><li>Services of guides on all shore excursions. </li></ul><ul><li>Presentations by an eminent Swan Hellenic Guest Speaker plus on-board entertainment. </li></ul><ul><li>All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required. </li></ul><ul><li>Services of Swan Hellenic Cruise Director & staff or representative at overseas airports and on board. </li></ul><ul><li>Lead in fare Outside with port hole £1,750 , Juliet balcony cabins £2,125 </li></ul>
  15. 15. RIVER Rhine / Moselle – cruising on A-ROSA Brava <ul><li>Superior modern river cruise boat - Brava </li></ul><ul><li>99 outside cabins in four categories which feature a balcony or have round windows </li></ul><ul><li>Luxury fittings and furnishings </li></ul><ul><li>On board facilities – pool, fully equipped gym, day lounge, bar, Three restaurants with an outdoor dining area </li></ul><ul><li>Shipyard: Neptun Stahlbau GmbH, Warnem ü nde </li></ul><ul><li>Length: 125,8m </li></ul><ul><li>Width: 11,4m </li></ul><ul><li>Speed: max. 24 km/h </li></ul><ul><li>Engine: two times 800 kW/in total 2.174 PS </li></ul><ul><li>A-ROSA STELLA Year of manufacture: - 2011 </li></ul><ul><li>Flag: Germany </li></ul>
  16. 16. EXCURSION PROGRAMME <ul><li>All cruises offer a full programme of tailor made excursions including entrance fees to museum and places of interest visited </li></ul><ul><li>Knowledgeable local guides, informal and instructive </li></ul><ul><li>Learn about different cultures and history </li></ul><ul><li>Additional supplementary excursions with limited numbers will be available at a chargeable fee on board. </li></ul>
  17. 17. DINING <ul><li>Open seating dining </li></ul><ul><li>All breakfast & lunches on both rivers will be offered in Swan Hellenic buffet style. </li></ul>
  18. 18. PUBLIC AREAS <ul><li>Bar </li></ul><ul><li>Restaurant </li></ul><ul><li>Swimming Pool </li></ul><ul><li>Gym </li></ul><ul><li>Spa </li></ul>
  19. 19. CABINS <ul><li>All cabins are elegantly furnished and comfortably equipped with: </li></ul><ul><li>Private Facilities - All cabins have a shower facilities. </li></ul><ul><li>Individually controlled air-conditioning </li></ul><ul><li>Bathrobe </li></ul><ul><li>Telephone </li></ul><ul><li>Television including </li></ul><ul><ul><li>Onboard information system </li></ul></ul><ul><li>Hairdryer </li></ul><ul><li>Safe </li></ul><ul><li>Chair, small desk/dressing table </li></ul><ul><li>Spacious wardrobe. </li></ul><ul><li>NB </li></ul><ul><li>T he handling of medication will be made via reception as t here is a fridge available at the back office. </li></ul>
  20. 20. CABINS <ul><li>A large number of cabins have Juliette (French) balconies which are small safety balconies allowing French windows to be opened into the cabin </li></ul><ul><li>All cabins have European style double bed frames </li></ul><ul><li>There is no restricted or obstructed view from any cabin while the vessels are cruising. In ports walls or other vessels might obstruct the views. </li></ul><ul><li>N.B. All sold as twins not triples. </li></ul>
  21. 21. DECK PLAN
  22. 22. DECK PLAN
  23. 24. OTHER INFORMATION <ul><li>Not included in the Fares </li></ul><ul><li>Personal expenses such as bars, shops, laundry and Spa treatments. Travel insurance. </li></ul><ul><li>General information </li></ul><ul><li>There are no medical services on board and all passengers must have insurance to cover landing costs/deviation costs, medical expenses incurred ashore and any repatriation costs back to their home address. </li></ul><ul><li>No Single accommodation </li></ul><ul><li>Currency on board is Euro. All on board accounts will be presented in Euros. </li></ul><ul><li>Traveller’s cheques, Euros, GBPs, Mastercard, AMEX & Visa are accepted on board for payments. </li></ul><ul><li>Note: Itineraries shown in this brochure may be subject to change, depending on river levels. </li></ul>
  24. 25. Swans River Cruise Customer Satisfaction 2011 <ul><li>OVERALL CRUISE EXPERIENCE 86 92 87 77 86 </li></ul><ul><li>CRUISED WITH SH BEFORE 82 73 86 90 85 </li></ul><ul><li>NOT CRUISED WITH SH BEFORE 48 68 41 25 46 </li></ul><ul><li>CRUISED WITH SH BEFORE % 63% 52% 68% 78% 65% </li></ul><ul><li>CRUISE WITH SH AGAIN 138 115 102 118 112 </li></ul><ul><li>TOTAL RESPONSE 140 123 104 124 117 </li></ul><ul><li>CRUISE WITH SH AGAIN % 96% 99% 93% 98% 95% </li></ul>
  25. 26. RIVER CRUISING - CONTACT DETAILS <ul><li>Fax: 0844 412 1765 </li></ul><ul><li>Website: www.swansrivercruises.co.uk </li></ul>RESERVATIONS 0844 209 9000 BROCHURE LINE 01444 482170 On-Line Training www.discoverycruisingexpert.com Swan Hellenic is a trading name of All Leisure Holidays Ltd. No. 2888825
  26. 27. Hebridean River Cruises 2012 Rhine & Danube River Cruises – Royal Crown
  27. 28. SWANS RIVER CRUISING Thank you for your attention enjoy the rest of the conference !

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