1.
Ace Cloud Hosting
Key Highlights Of
Interview With Joanie
Cooper Mann
Ace Cloud Hosting

2.
Meet The Experts
Geni Whitehouse
CPA, Keynote Presenter, TEDx Napa Valley
Speaker, Author, and Techie
Joanie Cooper Mann
Expert in the areas of ISV cloud enablement
and SMB application service delivery

3.
Interview
Ace Cloud Hosting created a video series - Journey To The
Cloud with Geni Whitehouse. In the last part of the series, she
interviewed Joanie Cooper Mann about the importance of
data centers and IT infrastructure.
Let us look at the kew highlights of the interview.

4.
Location Of Data Centers
What is the geography of the data center?
Is it in a seismically active location where it is prone to the earthquake?
Is it near water where it is prone to flooding?
Is it in an area where it is prone to fires?
How far away is the data center from the user's location?
As per Joanie Mann, many key aspects about Data Centers must be taken into
consideration while looking for a hosting provider, such as -
1.
2.
3.
4.
5.

5.
Features Of Data Centers
Providing redundant power
Being able to provide redundant connectivity
Many different areas of redundancy even within the data center facility
Talking about the features that a data center must offer, Joanie Mann mentioned
a few points of utmost importance such as -
1.
2.
3.
She stated 'a top tier data center is obviously the most desirable'.

6.
Speed & Performance Of Cloud
A lot of factors determine the speed and performance of cloud, the major one
being your own internet speed.
Joanie stated, 'So, besides having a great internet connection - having broadband
high-speed Internet, one of the big keys is to make sure that the upstream (or the
upload) and the download speed are roughly the same.'

7.
Redundancy
As per Joanie Mann, redundancy is 'many replications of the same thing'.
She goes on to talk about why many service providers have multiple locations.
This is because they are looking at redundancy not only within that particular
facility but redundancy of their services across multiple facilities.

8.
Security Of Data Centers
Physical Level Security - biometric controls, secure locks, all sorts of different
things that are going to prevent unauthorized access into the facility, into the
computers, etc.
Network Level Security - firewalls and all sorts of different technologies that are
brought to better secure the network itself and the information that’s being
transported across the network.
Joanie Cooper Mann elaborates upon the different levels of security that every hosting
provider must have, that is -
1.
2.

9.
Disaster Recovery
Talking about backup and disaster recovery, Joanie defined it as 'replicating the
entire infrastructure, taking basically a snapshot of your server, and replicating
that to another location, and having that equipment essentially on standby.'
This ensures that even if one system goes down, users can still access their data
from the replicated data on another system.

10.
Listen To The Full Interview
Video - https://www.youtube.com/watch?v=sLbvXHuFD2o
Transcript - https://www.acecloudhosting.com/blog/interview-with-joanie-mann/

11.
About Us
Ace Cloud Hosting is a managed cloud hosting
provider and specializes in the nonprofit,
accounting, tax, retail, and construction
industries.
We offer on superfast
SSD-based servers with 99.999% uptime, 100
days data backup, and always-on support.
To know more, please visit
or call us at 1-855-ACE-IT-UP
cloud hosting solutions
www.acecloudhosting.com

12.
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