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Children's services - Improving social care

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Optimise-GB provides you with a presentation on how social care services for the safeguarding of children can be improved using lean six sigma. Social workers are spending on average 80% of their time in front of PC screens rather than working with children. This is down to poor processes, over management, poor systems design, too many forms. We provide a way forward to remove these inefficiencies to ensure social workers do what they do best, care. Please contact me should you have any questions on simon@optimise-gb.com. Many thanks Simon Misiewicz

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Children's services - Improving social care

  1. 1. Social workers - Children’s Services & DCSF requirements Optimise- GB
  2. 2. Current Risks <ul><li>Another child being seriously harmed </li></ul><ul><li>Imminent inspection of all local authorities </li></ul><ul><li>Social workers demonstrating against new regulations and policies </li></ul>Optimise- GB
  3. 3. Current Issues <ul><li>Social workers spending 80%-85% sitting behind a desk due to a lack of administrative support </li></ul><ul><li>No clear guidance on legislative requirements by ICS until October 2009 </li></ul><ul><li>Systems are not based on workflow but data capture </li></ul><ul><li>Lack of clear business processes within underperforming local authorities </li></ul>According to the research conducted by Loughborough University, commissioned by Leicester local authority in 2006 Optimise- GB
  4. 4. <ul><li>Clearly set out DCSF requirements and identify what exemplars are required and by when </li></ul><ul><li>Develop business process and embed that within current technology </li></ul><ul><li>Distribute and train social workers on tried and tested business processes </li></ul><ul><li>Create functional system that end users can easily maintain </li></ul><ul><li>Create monitoring reports for management to ensure work adheres to DCSF requirements </li></ul>How we can help Optimise -GB
  5. 5. <ul><li>Create efficiencies through lean enterprise to ensure more time is spent in the field </li></ul><ul><li>Ensure that local authority can pass dataset for CIN(CPR3) 2009/10 Census </li></ul><ul><li>Streamline system forms and exemplars within local authorities to reduce time and effort </li></ul><ul><li>Removing administrative tasks from field workers to create efficiencies and create value for money </li></ul>How we can help Optimise -GB
  6. 6. Delivery process <ul><li>Provide a free health check (system based reports) to compare current </li></ul><ul><li>practices against DCSF requirements </li></ul><ul><li>Spend one day (again free) with the management team to </li></ul><ul><li>review policies, procedures and business process maps </li></ul><ul><li>3 . Review existing business processes within the local authority and </li></ul><ul><li>identify / implement efficiencies and value for money programmes </li></ul><ul><li>4. Train the identified Local Authority champion in best practice </li></ul><ul><li>that adheres to DCSF requirements </li></ul><ul><li>5. Project manage system changes, documenting business processes and </li></ul><ul><li>rolling out of training throughout the local authority </li></ul>Optimise -GB
  7. 7. <ul><li>We have over 10 years experience in </li></ul><ul><ul><li>Project Management </li></ul></ul><ul><ul><li>Business process re-engineering </li></ul></ul><ul><ul><li>Business Intelligence software </li></ul></ul><ul><ul><li>Performance improvement and reporting </li></ul></ul><ul><ul><li>Finance specialists creating value for money </li></ul></ul>Our expertise to enable you Optimise -GB

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