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Iapco

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Iapco

  1. 1. IAPCO – PARIS 2012 PRESENTER ALAN BROADBENT ACCESSIBLE SERVICES (BARCELONA)
  2. 2. INCLUSIVENESS -WHY? <ul><li>$50 BILLION + PER ANNUM </li></ul><ul><li>300 MILLION + (UK & USA COMBINED) </li></ul><ul><li>INFLUENCE </li></ul><ul><li>OPPORTUNITIES </li></ul><ul><li>LEGAL DUTY </li></ul>
  3. 3. LAW <ul><li>AMERICANS with DISABILITIES ACT </li></ul><ul><li>EQUALITY ACT 2010 </li></ul><ul><li>UNITED NATIONS </li></ul>
  4. 4. DUTIES <ul><li>NOT TREATING DISABLED PEOPLE LESS FAVOURABLY THAN NON-DISABLED PEOPLE </li></ul><ul><li>MAKING REASONABLE ADJUSTMENTS TO SERVICES & PREMISES FOR ACCESS </li></ul><ul><li>ANTICIPATE DISABLED PEOPLE WANT TO USE YOUR SERVICE </li></ul><ul><li>PLAN FOR ACCESS </li></ul>
  5. 5. DISABLED – Who? Me? <ul><li>Blind; Visually impaired </li></ul><ul><li>Deaf; Hard of hearing </li></ul><ul><li>Heart conditions </li></ul><ul><li>Learning disabilities </li></ul><ul><li>Mobilty; Manual dexterity </li></ul><ul><li>Dyslexia </li></ul><ul><li>Epilepsy </li></ul>
  6. 6. PLANNING <ul><li>AUDIENCE </li></ul><ul><ul><li>Attendees </li></ul></ul><ul><ul><li>Staff </li></ul></ul><ul><ul><li>Chairpersons </li></ul></ul><ul><ul><li>Speakers </li></ul></ul><ul><ul><li>Performers </li></ul></ul><ul><ul><li>Exhibitors </li></ul></ul><ul><li>Think inclusively – UNIVERSAL DESIGN </li></ul>
  7. 7. VENUE <ul><li>Venue access – whose responsibility? </li></ul><ul><li>ACCESS AUDITS </li></ul><ul><li>ACCESS AREAS ACCESSIBLE </li></ul><ul><li>AWARENESS TRAINING </li></ul><ul><li>ADMISSION POLICIES – assistance dogs </li></ul><ul><li>EVACUATION </li></ul><ul><li>RISK ASSESSMENT </li></ul>
  8. 8. TRANSPORT <ul><li>SHUTTLE SERVICES </li></ul><ul><ul><li>RAMP </li></ul></ul><ul><ul><li>HYDRAULIC LIFT </li></ul></ul><ul><li>ALL VEHICLES ARE NOT THE SAME </li></ul><ul><ul><li>LIFT CAPACITY </li></ul></ul><ul><ul><li>HEADROOM </li></ul></ul><ul><ul><li>STORAGE </li></ul></ul>
  9. 9. EVENT PROMOTION <ul><li>WEBSITE </li></ul><ul><ul><li>W3C STANDARDS </li></ul></ul><ul><li>HARD COPY </li></ul><ul><ul><li>PRINT OPTIONS </li></ul></ul><ul><li>ONLINE DOWNLOADS </li></ul><ul><ul><li>DAISY </li></ul></ul><ul><ul><li>BRAILLE </li></ul></ul>
  10. 10. TICKETS, BOOKING, RESERVATIONS <ul><li>ACCESS TO P.O.S. </li></ul><ul><li>SEAT ALLOCATION </li></ul><ul><li>REPLY FORMS </li></ul><ul><li>SUPPORT WORKER POLICY </li></ul>
  11. 11. ACCESSIBLE INFORMATION <ul><li>LARGE FONT – 14pt minimum </li></ul><ul><li>BLACK AGAINST WHITE BACKGROUND </li></ul><ul><li>PRE-EVENT COPIES </li></ul><ul><li>NO ACRONYMS </li></ul><ul><li>EASY READ </li></ul><ul><li>SIGNING </li></ul><ul><li>AUDIO SUBTITLES </li></ul>
  12. 12. AWARENESS TRAINING <ul><li>VENUE STAFF </li></ul><ul><li>EXHIBITORS </li></ul><ul><li>CHAIRPERSONS </li></ul><ul><li>BOOKING STAFF </li></ul><ul><li>SUPPLIERS </li></ul><ul><li>SPEAKERS </li></ul><ul><li>PERFORMERS </li></ul>
  13. 13. SOUND, LIGHTS <ul><li>FLASH & STROBE </li></ul><ul><li>SPECIAL EFFECTS </li></ul><ul><li>DIMMING </li></ul><ul><li>PUBLIC ADDRESS SYSTEM </li></ul><ul><ul><li>LOOP </li></ul></ul>
  14. 14. GENERAL SERVICES <ul><li>CATERING </li></ul><ul><li>ACCOMMODATION </li></ul><ul><li>QUIET ROOMS </li></ul><ul><li>ENTERTAINMENT </li></ul>
  15. 15. ACCESSIBLE SERVICES <ul><li>WWW.DISABLEDACCESSIBLETRAVEL.COM </li></ul><ul><li>WWW. WHEELCHAIR-ACCESSIBLE-BARCELONA.ES </li></ul><ul><li>WWW.FACEBOOK.COM/DISABLEDACCESSIBLETRAVEL </li></ul><ul><li>@DISACCTRAVEL </li></ul><ul><li>BARCELONA, a WHEELCHAIR USERS GUIDE </li></ul><ul><li>pdf </li></ul><ul><li>Ebook </li></ul><ul><li>Daisy </li></ul>

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