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Zeroing Out the Past

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Disruption is pushing companies to rethink their business. Yet capabilities and talent are not pivoting fast enough. The workforce is performing tasks in ways that have been passed from previous generations. So people are doing work that no longer contributes to valuable outcomes.

This organizational inertia is deadly. ZBx is a new way to drive profitability that emphasizes the future over the past. A critical component of ZBx, ZBO (zero-based organization) designs the “right” organization from a clean sheet, shifting talent from work that does not contribute to outcomes to the distinctive capabilities and operating model needed to fuel growth.

Learn more about how to reap the rewards of a ZBO approach, visit: http://www.accenture.com/ZBO

Published in: Technology

Zeroing Out the Past

  1. 1. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  2. 2. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Yet many companies are not pivoting capabilities and talent — often among the largest P&L investments — fast enough to drive profitable growth. DISRUPTION IS PUSHING COMPANIES TO RETHINK THEIR BUSINESS AS A MATTER OF SURVIVAL 75% of the S&P 500 will be replaced in the next 10 years.
  3. 3. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FORWARD THINKING COMPANIES ARE TURNING TO ZERO-BASED ORGANIZATION — ZBO A fresh approach to organization design that frees companies from backward-looking peer benchmarking.
  4. 4. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. ZBO DESIGNS THE “RIGHT” ORGANIZATION FROM A CLEAN SHEET It shifts talent from work that no longer contributes to desired outcomes to the distinctive capabilities and operating model required to fuel profitable growth.
  5. 5. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. THE FIVE RIGHTS OF ZBO RIGHT WORK Consider what work drives the greatest business value, identifying key routines and the most important projects. RIGHT SIZE Aggregate workforce effort and identify the time, effort and frequency of work that must get done. RIGHT STRUCTURE Balance spans of control, focus on core competencies, and clarify roles and responsibilities. RIGHT PEOPLE Build a true bottom-up, clean sheet organization, looking at skills, levels, tenure, salaries and location. RIGHT MEASURES Set organizational objectives and align them to business functions. Develop individual employee objectives to drive personal accountability and create true transparency to enable people to make decisions from the “frontlines” for a more agile organization.
  6. 6. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. SERIOUS SOUL-SEARCHING IS A PREREQUISITE FOR ZBO Leaders must consistently question their company’s strategic ambitions, choices and capabilities to feed clean sheet design. Only 1/4 of executives believe their company’s operating model has evolved quickly enough to align to their strategy.
  7. 7. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. CONTROL YOUR OWN DESTINY With ZBO, companies design as digital natives do for “should be” costs by clean sheeting every line item to create transformational savings rather than incremental reductions.
  8. 8. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. THE RIGHT PEOPLE DOING THE RIGHT WORK ZBO designs for a fluid ecosystem of fixed and variable human labor, bots, virtual and cognitive agents, crowdsourced talent, and customers and suppliers. 75% of executives think the workforce will shift to multi-skilled employees 79% believe work will be project based
  9. 9. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. REAPING THE BENEFITS OF ZBO STARTS WITH CREATING A CLEAN SHEET THAT IS TRULY CLEAN. These are the three no-regrets fundamentals: 1. Be who you aspire to be ZBO is deeply rooted in the future work routine. Do the pre-work of revisiting your strategy and be open minded to changing course.
  10. 10. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. REAPING THE BENEFITS OF ZBO STARTS WITH CREATING A CLEAN SHEET THAT IS TRULY CLEAN. These are the three no-regrets fundamentals: 2. Design from the outside in Determine what work is not creating value. With design thinking, companies can bring a customer-first spirit to recreate the value chain, simplify customer experiences and shift talent to work that drives valued outcomes.
  11. 11. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. REAPING THE BENEFITS OF ZBO STARTS WITH CREATING A CLEAN SHEET THAT IS TRULY CLEAN. These are the three no-regrets fundamentals: 3. Build it so they come Companies using ZBO have an arsenal of approaches at their fingertips to orchestrate the ecosystem required to deliver outcomes, including industry specific analytics automation, consolidation, standardization, renegotiation and reskilling.
  12. 12. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Learn more about designing the right organization from a clean sheet with ZBO. Download the full report here: @AccentureStrat Follow us on LinkedIn ZEROING OUT THE PAST JOIN THE CONVERSATION:

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