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Intelligent Enterprise Unleashed

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Redefine your company based on the company you keep. Learn more: www.accenture.com/technologyvision

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Intelligent Enterprise Unleashed

  1. 1. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 1Copyright © 2018 Accenture All rights reserved.
  2. 2. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 24 By embedding themselves throughout society, communications service providers (CSPs) are blurring the lines between business and personal—and blazing a new trail for future growth. Technology is now firmly embedded throughout our everyday activities, but its reach is larger than that: it’s reshaping pieces of our society. Copyright © 2018 Accenture All rights reserved.
  3. 3. CITIZEN AI Raising AI to Benefit Business and Society Trend 1 INTELLIGENT ENTERPRISE UNLEASHED The Accenture Communications Industry Technology Vision predicts that rapid technology advances coupled with the inherent strengths of the Communications industry will alter the way CSPs connect people in all areas of life. 3 EXTENDED REALITY The End Of Distance Trend 2 DATA VERACITY The Importance of Trust Trend 3 FRICTIONLESS BUSINESS Built to partner at scale Trend 4 INTERNET OF THINKING Creating Intelligent Distributed Systems Trend 5 #TechVision2018 www.accenture.com/technologyvision 5Copyright © 2018 Accenture All rights reserved.
  4. 4. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 4 Today’s businesses are evolving the way we work, live and connect: GE The industrial leader is changing the way workers engage with the physical world by giving them hands-free access to information, allowing remote experts to see exactly what the technicians see as they repair wind turbines. KOREA TELECOM KT Corporation delivered a virtual inclusive Olympics enabled by 5G connectivity - changing the way fans, coaches, commentators, experts, businesses and communities interacted with the Pyeongchang games. Redefine the business of connectivity. Copyright © 2018 Accenture All rights reserved.
  5. 5. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 5 CONNECTIONS COUNT: COMMUNICATIONS SERVICE PROVIDERS ARE ABOUT MORE THAN JUST THEIR NETWORKS. Copyright © 2018 Accenture All rights reserved.
  6. 6. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 6 Enterprises are growing more vocal and active around societal questions because these actions will define their brand. Google, Facebook and Twitter have committed to addressing advertising fraud and brand safety, along with 20 other Interactive Advertising Bureau (IAB) UK board members. The ‘Gold Standard’ programme, which the IAB launched on 18 October 2017, aims to improve digital advertising. Copyright © 2018 Accenture All rights reserved.
  7. 7. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 8 CSPs must define how they will advance and protect society through the services they deliver. A provider that meets a comprehensive social charter can be confident in the growth and support of its ecosystem. Copyright © 2018 Accenture All rights reserved.
  8. 8. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 9 CSPS: IT’S TIME TO REDEFINE THE CORPORATE SOCIAL CONTRACT. Copyright © 2018 Accenture All rights reserved.
  9. 9. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 1017 Through new partnerships with customers, employees, partners, and even governments, CSPs can further embed themselves into society, becoming evermore indispensable— and empowering their own revolutionary growth. Copyright © 2018 Accenture All rights reserved.
  10. 10. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 11 Telefonica’s publicly defined core values, to be trusted, bold and open are delivered through a set comprehensive business principles founded on: integrity, commitment and transparency and directed towards everyone who forms part of the company, wherever they perform their roles or functions in the company. The principles are also directed at their suppliers and business partners, with the goal that they are complied with throughout the entire value chain. Deutsche Telecom’s latest corporate responsibility report emphasizes the company’s commitment to sustainable activity along the entire value chain and highlights the potential its products and services hold for addressing environmental, economic and social challenges. Deutsche Telekom Telefonica Copyright © 2018 Accenture All rights reserved.
  11. 11. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 12 Instant Schools For Africa is a charitable initiative across sub-Saharan Africa. Thanks to zero mobile data charges it aims too provide free access to quality online educational materials. Children, young people and educators benefit from free and unlimited access to the Instant Schools for Africa online learning materials in order to encourage widespread access to, and use of, the curricula on offer. A similar Vodafone Foundation initiative in South Africa - Vodacom e-School - is already benefiting 215,000 children. Disaster Response is a GSMA (Groupe Spéciale Mobile Association) programme leading the mobile industry in improving network preparedness and restoration, and providing more effective, coordinated support to humanitarian responders and coordinators in disaster affected populations. Mobile’s role in disaster response has continued to grow, and as the ecosystem becomes more complex, the GSMA community is committed to understanding the full potential of mobile networks in these situations Vodafone GSMA Copyright © 2018 Accenture All rights reserved.
  12. 12. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 13 The largest wireless carriers in the US waived data, talk and SMS overages during recent hurricane disasters in Texas and Louisiana to bolster the Mobile Wireless Resilience Order signed voluntarily by carriers in December 2016 – this order set a protocol for carriers to broaden roaming during disasters and foster mutual aid between them during emergencies. The carriers are also active in CTIA public safety initiatives such as: Wireless Emergency Alerts, around major weather, child abductions and other significant life-threatening events, Location Accuracy via wireless technology advances and Next Generation 9-1-1 to drive the adoption of technology that will bring voice, text, video to local Public Safety Answering Points (PSAPs) across the country. CTIA Copyright © 2018 Accenture All rights reserved.
  13. 13. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 14 CITIZEN AI Raising AI to Benefit Business and Society As artificial intelligence grows in its capabilities— and its impact on people’s lives—CSPs must move to “raise” their AIs to act as responsible, productive members of society. 2018 TECHNOLOGY VISION Copyright © 2018 Accenture All rights reserved.
  14. 14. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 16 EXTENDED REALITY The End Of Distance Virtual and augmented reality technologies are removing the distance to people, information, and experiences. CSPs will connect and transform these experiences into new opportunities for people where they live and work. 2018 TECHNOLOGY VISION Copyright © 2018 Accenture All rights reserved.
  15. 15. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 18 DATA VERACITY The Importance of Trust CSPs should leverage the heritage of their experience and play to existing data strengths: customer information, billing relationships, networks, security, and trust are a competitive advantage. 2018 TECHNOLOGY VISION Copyright © 2018 Accenture All rights reserved.
  16. 16. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 20 FRICTIONLESS BUSINESS Built to Partner at Scale CSPs need to modify their DNA, from platforms to people. Open architectures, tools and cognitive communications intelligence will empower customer ecosystems and new growth. 2018 TECHNOLOGY VISION Copyright © 2018 Accenture All rights reserved.
  17. 17. INTELLIGENT ENTERPRISE UNLEASHED #TechVision2018 www.accenture.com/technologyvision 22 INTERNET OF THINKING Creating Intelligent Distributed Systems The value of intelligent environments can only be realised with advanced connectivity. Pervasive networks and cognitive intelligence present CSPs with a game changing business opportunity – to fully mobilize the internet of thinking. 2018 TECHNOLOGY VISION Copyright © 2018 Accenture All rights reserved.
  18. 18. THANK YOU #TechVision2018 This document makes reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. Copyright © 2018 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. www.accenture.com/technologyvision www.accenture.com/telecoms

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