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HR Sparks a Change Reaction

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Organizations today must continuously react to market forces, change course and reinvent themselves at breakneck speed. In this disruption-fueled environment, operating a high-velocity business requires a high-velocity workforce. Agile, relevant, empowered.

Leading CHROs are shaking up the status quo by focusing on:
• Workforce-related insights to guide strategic transformations
• Tailored employee experiences that attract, develop and retain top talent
• Renewed talent and organizational capabilities to drive new levels of productivity

Learn more about how leading CHROs position HR in the center of the organization, sparking a change reaction that helps the business and its people adapt and thrive in the face of digital transformation, visit: www.accenture.com/HRChangeReaction.

Published in: Technology

HR Sparks a Change Reaction

  1. 1. Copyright © 2017 Accenture. All rights reserved. 2 Organizations today must continuously react to market forces, change course and reinvent themselves at breakneck speed. In this disruption-fueled environment, operating a high-velocity business requires a high-velocity workforce. Agile, relevant, empowered.
  2. 2. Copyright © 2017 Accenture. All rights reserved. 3 Leading CHROs are shaking up the status quo by focusing on: WORKFORCE-RELATED INSIGHTS to guide strategic transformations TAILORED EMPLOYEE EXPERIENCES that attract, develop and retain top talent RENEWED TALENT AND ORGANIZATIONAL CAPABILITIES to drive new levels of productivity
  3. 3. The success of any business strategy or transformation initiative depends on the abilities and commitment of the people carrying it out. Through data-driven insights, CHROs can directly tie workforce-related decisions to tangible business outcomes. WORKFORCE-RELATED INSIGHTS: POWERING THE AGENDA Copyright © 2017 Accenture. All rights reserved. 4 80% OF EXECUTIVES AGREE HR SHOULD SHIFT ITS MANDATE TO BECOME A DRIVER OF WORKFORCE PERFORMANCE
  4. 4. Copyright © 2017 Accenture. All rights reserved. 5 81% OF HR LEADERS HAVE ROLLED OUT OR ARE PILOTING VARIOUS TECHNOLOGIES TO IMPROVE THE EMPLOYEE EXPERIENCE 85% BELIEVE HR SHOULD FACILITATE PERFORMANCE ACROSS A WORKFORCE THAT COMBINES EMPLOYEES, CONTRACTORS AND THIRD-PARTY PROVIDERS TAILORED EMPLOYEE EXPERIENCES: PUTTING TO WORK Employees expect the same level of personalization and flexibility in the workplace that they experience as consumers. CHROs can design experiences to boost productivity and organizational health.
  5. 5. 64% ARE PLANNING TO LEVERAGE DIGITAL TECHNOLOGIES TO HELP WORKERS BECOME MORE PRODUCTIVE 71% AGREE HR FIRST NEEDS MORE SKILLS AND CAPABILITIES TO HELP THE BUSINESS EFFECTIVELY APPLY THESE TECHNOLOGIES Copyright © 2017 Accenture. All rights reserved. 6 RENEWED TALENT & ORGANIZATIONAL CAPABILITIES: TRUE CHANGE COMES FROM A culture of continuous skills development helps boost worker productivity and drive business agility. As CHROs build the relevant capabilities within, they position the HR organization as a catalyst for change.
  6. 6. When it comes to orchestrating the delivery of these experiences to an extended workforce, the “CHRO” title feels limiting. That’s why some HR leaders are opting for more inclusive titles such as Chief Employee Experience Officer (CEEO), Chief Leadership Officer (CLO), or Chief People Officer (CPO). Copyright © 2017 Accenture. All rights reserved. 7 CHRO CEEO CLO CPO
  7. 7. Copyright © 2017 Accenture. All rights reserved. 8 OBSESS ABOUT DATA Develop the analytics skills of HR professionals and hone their ability to integrate workforce- related insights with business objectives to create recommendations for improving productivity and other business outcomes. CHAMPION THE EMPLOYEE EXPERIENCE Create highly personalized employee experiences for all parts of the workforce, including contractors and freelancers, to keep workers engaged, skilled and committed to doing their best. RENEW ORGANIZATIONAL CAPABILITIES Reinvigorate the HR organization with a new kind of management discipline to secure the strategic capabilities needed and develop a continuous learning culture. SEIZE THE MOMENT CHROs have the opportunity to elevate the role of HR across the organization:
  8. 8. Copyright © 2017 Accenture. All rights reserved. 9 Learn more about how leading CHROs position HR in the center of the organization, sparking a change reaction that helps the business and its people adapt and thrive in the face of digital transformation. LEANIN LEFTOUT OR GET
  9. 9. Copyright © 2017 Accenture. All rights reserved. 10 ABOUT THE RESEARCH The Accenture Strategy HR/Employee Experience study surveyed 950 C-level executives and their direct reports equally split between HR and non-HR leaders― from Australia, Brazil, France, Germany, Italy, Spain, the United Kingdom and the United States about the role of the employee experience in their organization’s strategy and the role of HR in improving worker and business performance. Survey conducted in January–February, 2017. JOIN THE CONVERSATION To learn more, please visit: @AccentureStrat linkedin.com/company/accenture-strategy www.Accenture.com/HRChangeReaction

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