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Healthcare talent shortage: fact or fiction?

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The U.S. population is growing and aging, creating higher demand for healthcare services, particularly for healthcare providers. Research indicates a growing talent gap. Accenture Strategy sees the situation differently.

Accenture Strategy finds that talent equilibrium can be achieved by 2030 through advances in healthcare technology and changing talent practices.

Learn how healthcare organizations can close the talent gap and deliver a new standard of exceptional patient experiences at www.accenture.com/Healthcare2030.

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Healthcare talent shortage: fact or fiction?

  1. 1. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  2. 2. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. The U.S. population is growing and aging, creating higher demand for healthcare services, particularly for healthcare providers. Research indicates a growing talent gap. Accenture Strategy sees the situation differently. DEMAND FOR HEALTHCARE SWELLS
  3. 3. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. New technologies are shifting the way work gets done, freeing clinicians from routine tasks, and augmenting providers’ ability to deliver more personalized treatment. CLINICIAN DEMAND IS CHANGING
  4. 4. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Accenture Strategy finds that talent equilibrium can be achieved by 2030 through advances in healthcare technology and changing talent practices. A TALENT EQUILIBRIUM
  5. 5. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Patients increasingly want to receive care on their own terms, and are electing to use self-service and automated tools, like wearables and biometric devices. PATIENTS BECOME PART OF THE CARE TEAM
  6. 6. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Accenture Strategy estimates that self- care will meet up to 10% of demand for healthcare services by 2030. SELF-CARE ON THE RISE CLOSING THE TALENT GAP:
  7. 7. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. When machines take on tasks, it frees up clinicians to do what they do best — care for people. Combining data with clinical judgement enhances outcomes. MACHINES GO MAINSTREAM
  8. 8. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Accenture Strategy predicts that by 2030, 25% of current healthcare tasks will be automated. Robotic process automation, AI and cognitive computing are leading the way. LESSENING THE LOAD CLOSING THE TALENT GAP:
  9. 9. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Shifts in culture and values make non- traditional employment models more appealing to clinicians. New talent sourcing models that enable just-in-time utilization of freelance, on-demand and virtual care workers are emerging across industries. HELP WANTED… HERE AND THERE
  10. 10. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Since 2002, the number of U.S. doctors working freelance has nearly doubled. The talent gap decreases with just-in- time utilization of the workforce, eliminating 11% of today’s talent demand. FLEXIBLE WORKFORCE MODELS CLOSING THE TALENT GAP:
  11. 11. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Three steps to supporting the changes in demand for, and delivery of, healthcare services: PREPARING FOR THE FUTURE WORKFORCE “Talent” now includes internal employees, an on-demand workforce and machines. Consider how skill needs will change with the pace of digital advancements, and how new sourcing channels can help to fill gaps. 1. REDESIGN TALENT STRATEGIES
  12. 12. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Three steps to supporting the changes in demand for, and delivery of, healthcare services: Build data analysis and digital capabilities through innovative learning methodologies. Create opportunities for real-time and on-the- job learning and career planning. 2. BUILD DIGITAL MUSCLE PREPARING FOR THE FUTURE WORKFORCE
  13. 13. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Three steps to supporting the changes in demand for, and delivery of, healthcare services: A spirit of innovation, hospitality and agility will be at the heart of successful organizations. Identify digital advocates who will encourage and mentor through change. 3.SHAPE A WINNING CULTURE PREPARING FOR THE FUTURE WORKFORCE
  14. 14. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Learn more about closing the talent gap and delivering a new standard of exceptional patient experiences, with the full report: @AccentureStrat Follow us on LinkedIn HEALTHCARE TALENT SHORTAGE: FACT OR FICTION? JOIN THE CONVERSATION:

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