The Role of Psychology in the Prevention and Management of Stress & Mental Health Problems  Barbara Wren Consultant Lead P...
Individual Therapy Organisational Work Hotspots/risk Skills and Support for Managers Occupational Health Psychology Wellbe...
Levels of Intervention <ul><li>Primary – Secondary – Tertiary </li></ul><ul><li>‘ Upstream’ – ‘Midstream’ – ‘Downstream’ <...
Psychology Services for Managers <ul><li>Managers’ behaviour is a potential source of stress for their staff </li></ul><ul...
The  Juggling  Act
Psychological Challenges of Management <ul><li>A pivot – link individual and organisational health </li></ul><ul><li>Neutr...
Psychological Frameworks….. <ul><ul><ul><ul><ul><li>Educate  </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Support...
For Example….
Predictors of occupational ill-health Org/work  stressors stress, motivation, absenteeism,  performance Individual charact...
Demands Control Role Relationships Support Change Work stressors H.S.E standards Individual Appraisal Effects Individual a...
Understanding Where to Intervene? <ul><li>The work environment </li></ul><ul><li>The individual </li></ul><ul><li>The work...
<ul><li>Explicit theories </li></ul><ul><li>Psycho-education </li></ul><ul><li>Skills-based  </li></ul><ul><li>Current  th...
Case 1 <ul><li>Management referral </li></ul><ul><li>Complex mental health problem in member of staff </li></ul><ul><li>Li...
Case 2 <ul><li>Senior manager self referral for role consultancy </li></ul><ul><li>Cluster of referrals from junior staff ...
Case 3 <ul><li>Return to work after depression </li></ul><ul><li>Client anxious about stigma and relationship with manager...
A B
For Further Information… <ul><li>Please contact </li></ul><ul><li>Barbara Wren </li></ul><ul><li>[email_address] </li></ul...
Upcoming SlideShare
Loading in …5
×

The role of psychology in the prevention and management of stress & mental health problems by Barbara Wren

4,226 views

Published on

Presentation by Barbara Wren at the Acas national conference 2009 London, UK. (Acas.org.uk)

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
4,226
On SlideShare
0
From Embeds
0
Number of Embeds
37
Actions
Shares
0
Downloads
49
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

The role of psychology in the prevention and management of stress & mental health problems by Barbara Wren

  1. 1. The Role of Psychology in the Prevention and Management of Stress & Mental Health Problems Barbara Wren Consultant Lead Psychologist in Occupational Health Royal Free Health and Work Centre
  2. 2. Individual Therapy Organisational Work Hotspots/risk Skills and Support for Managers Occupational Health Psychology Wellbeing and Effectiveness
  3. 3. Levels of Intervention <ul><li>Primary – Secondary – Tertiary </li></ul><ul><li>‘ Upstream’ – ‘Midstream’ – ‘Downstream’ </li></ul><ul><li>Preventative - Remedial </li></ul>
  4. 4. Psychology Services for Managers <ul><li>Managers’ behaviour is a potential source of stress for their staff </li></ul><ul><li>Managers’ behaviour can influence their staff’s exposure to sources of stress </li></ul><ul><li>Managers have a key role to play in identifying and tackling stress in their staff </li></ul><ul><li>… being a manager is stressful! </li></ul>
  5. 5. The Juggling Act
  6. 6. Psychological Challenges of Management <ul><li>A pivot – link individual and organisational health </li></ul><ul><li>Neutrality </li></ul><ul><li>Manage intimacy, distance, power and boundaries </li></ul><ul><li>Use internal and external authority </li></ul>
  7. 7. Psychological Frameworks….. <ul><ul><ul><ul><ul><li>Educate </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Support </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Train </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Managers </li></ul></ul></ul></ul></ul><ul><li>And keep them safe and effective </li></ul>
  8. 8. For Example….
  9. 9. Predictors of occupational ill-health Org/work stressors stress, motivation, absenteeism, performance Individual characteristics high demands, low control, poor support, etc. e.g., coping style
  10. 10. Demands Control Role Relationships Support Change Work stressors H.S.E standards Individual Appraisal Effects Individual and organisational Personality Past experience Beliefs Coping resources Locus of control Stress/Burnout Depression Physical health problems Absenteeism Poor performance Complaints Conflict in teams The Interactions that underpin Stress
  11. 11. Understanding Where to Intervene? <ul><li>The work environment </li></ul><ul><li>The individual </li></ul><ul><li>The work-family interface </li></ul>
  12. 12. <ul><li>Explicit theories </li></ul><ul><li>Psycho-education </li></ul><ul><li>Skills-based </li></ul><ul><li>Current thoughts and behaviour </li></ul><ul><li>Brief </li></ul><ul><li>Empowering </li></ul>Stress management Performance enhancement Goal achievement From the world of psychology to the world of work
  13. 13. Case 1 <ul><li>Management referral </li></ul><ul><li>Complex mental health problem in member of staff </li></ul><ul><li>Limited support for manager- manager disabled </li></ul><ul><li>Therapy provided for staff member </li></ul><ul><li>Management consultancy helped manager stay effective and at work </li></ul><ul><li>Led to senior management consultancy and ongoing team supervision </li></ul><ul><li>Manager, referred staff member and their clients kept safe </li></ul><ul><li>Psychology aids managers in PROCESSING complex data </li></ul>
  14. 14. Case 2 <ul><li>Senior manager self referral for role consultancy </li></ul><ul><li>Cluster of referrals from junior staff </li></ul><ul><li>Request for team development work at middle of management hierarchy </li></ul><ul><li>Action learning sets provided for senior clinical staff with management roles </li></ul><ul><li>Service is strengthened = less pressure and stress =less reactive to stress </li></ul><ul><li>Psychology provides a SYSTEMIC focus which aids understanding of common themes and connections throughout a service </li></ul>
  15. 15. Case 3 <ul><li>Return to work after depression </li></ul><ul><li>Client anxious about stigma and relationship with manager </li></ul><ul><li>Manager frustrated and lacks understanding of mental health issues </li></ul><ul><li>Series of joint meetings : psychologist, manager and client </li></ul><ul><li>Communication and confidence improve, successful return to work </li></ul><ul><li>Psychology provides SKILLS which can make difficult conversations possible and safe </li></ul>
  16. 16. A B
  17. 17. For Further Information… <ul><li>Please contact </li></ul><ul><li>Barbara Wren </li></ul><ul><li>[email_address] </li></ul><ul><li>020 7830 2514 </li></ul><ul><li>Thank you for listening! </li></ul>

×